Summary
Overview
Work history
Education
Skills
Timeline
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Paul Taylor

Paul Taylor

Sheffield,Derbyshire

Summary

I have had an extensive career working in further education after starting out in the Hospitality sector, working for numerous brands around the world, finishing with Hilton Hotels in the UK.


Thereafter, I joined Qube Learning in 2009 as a Trainee Hospitality Assessor. Looking to develop my career further, I took the opportunity to complete my IQA qualification. Since then I worked my way up the business structure, filling roles such as Employability Tutor, Traineeship Tutor and Traineeship Manager, where I devised one of the best Traineeship programmes in the country.

I was promoted to Head of Pre-Employment in 2018 and developed the Traineeship department into a very profitable part of the business. The department has the highest outcome rates in the country, even during the Covid-19 pandemic, working alongside well-known brands such as Matalan, Specsavers, JD Group, Wickes and Foot Locker.

I have been working as an Employability Skills Director since April 2022 and continue to manage senior managers and their teams who are supporting jobseekers into training and workplace opportunities.


‘Supporting young people into work remains a passion for me and something I ensure all staff share who work within the department. Not every young person is capable of going down the set academic route, but this should not disqualify them from their career of choice. As Employability Skills Director, my responsibility is to ensure that unemployed Students we work with are given the best possible chance to progress their careers from the age of 16-65.

Overview

14
14
years of professional experience
5
5
years of post-secondary education

Work history

Employability Skills Director

Qube Qualifications and Development Ltd
Sheffield, Derbyshire
04.2022 - Current
  • Responsible for over seeing Grade 2 Adult Education and Traineeship programme within the organisation.
  • Directly responsible for developing and implementing a industry leading Nationwide Traineeship programme, working with some of the largest Employers in the country
  • Manage Senior Managers and their teams who are supporting jobseekers into training and workplace opportunities.
  • Created a passion across the department for giving unemployed people from the age of 16 every chance of getting into their dream career via various programmes.
  • Managed daily operations by overseeing financials, key performance indicators and employee performance.
  • Created clear company mission and vision statements, improving staff focus and motivation.
  • Oversaw quality assurance procedures to deliver consistent product lines.
  • Partnered with sales and service delivery agents, resulting in organisational growth.
  • Resolved staff and client issues effectively and efficiently, enhancing business performance and growth.
  • Refined execution of project plans to overcome challenges and deliver high-quality results.
  • Strategised long-term business needs, driving customer feedback to deliver ongoing process improvements.
  • Built and maintained positive relationships with employees, enhancing staff retention figures.
  • Established strong rapport with stakeholders to enhance business credibility.

Head of Pre Employment

Qube Qualifications and Development Ltd
Sheffield, Derbyshire
09.2018 - 04.2022
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Developed an Industry leading Traineeship programme working with national employers and some of the hardest to reach demographic in the country
  • established two Training centres in the North of the country one in Bolton and one in Bradford, supporting over 1000 young people every year with career advice and direct placement sourcing
  • Achieved the Social Mobility award for the North and the Social Mobility award for West Yorkshire for supporting young people into meaningful work following the Traineeship programme
  • Attended the Royal Garden Party in 2018 for Services to Youth Unemployment
  • Established a strong working Partnership with the Retail Trust
  • Continued to achieve set targets and grow the provision from being non profitable to profitable in 8 months with a 1 million pound switch.
  • Effectively managed AEB & Traineeship budgets of up to £3.2M through dedicated team members and management structure.

Traineeship Manager

Qube Qualifications and Development Ltd
Sheffield, Derbyshire
01.2015 - 08.2018
  • Upskilled staff through targeted training opportunities, enhancing team capabilities.
  • Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
  • Analysed data and identified opportunities to minimise operating costs.
  • Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.

Employability Tutor

Qube Qualifications and Development Ltd
Sheffield, Derbyshire
09.2013 - 08.2018
  • Planned lessons to target subject weaknesses and build skills within strengths.
  • Managed pupil behaviour and set firm boundaries to facilitate efficient lessons.
  • Provided maths and English, Employability skills guidance to young adults and unemployed adults
  • Tracked student progress through regular assessments, promptly addressing knowledge and skills gaps.
  • Developed and wrote programmes to be delivered in classrooms nationwide with current up to date content that addressed the needs of the classroom and the various learning needs.

Learning Advisor

Qube Qualifications and Development Ltd
Manchester, Greater Manchester
03.2009 - 10.2013
  • Held a caseload of up to 60 students studying Hospitality and Business Service Apprenticeships
  • Achieved completion targets and managed my own diary effectively to ensure students completed their qualification on time.
  • Maintained a low exit rate on my caseload and in most cases took students through multiple qualifications.
  • Kept up to date with industry knowledge and CPD to ensure I could support my students.

Education

Diploma of Higher Education - Teaching

City & Guilds
Derbyshire
04.2014 - 01.2017

Certificate of Higher Education - Internal Quality Assurance

City & Guilds
Oxfordshire
07.2012 - 07.2013

A1 - Assessing Candidates using a range of Methods

City & Guilds
Oxfordshire
03.2009 - 09.2009

Certificate of Higher Education - Customer Service

EDI
Manchester
02.2006 - 02.2007

Skills

  • Business development
  • Recruiting and hiring
  • Staff development
  • Project budgeting
  • Business administration
  • Employee management
  • Financial management
  • Customer service
  • Contract negotiation
  • Business planning
  • Operations management
  • High-value project management
  • Contract management

Timeline

Employability Skills Director

Qube Qualifications and Development Ltd
04.2022 - Current

Head of Pre Employment

Qube Qualifications and Development Ltd
09.2018 - 04.2022

Traineeship Manager

Qube Qualifications and Development Ltd
01.2015 - 08.2018

Diploma of Higher Education - Teaching

City & Guilds
04.2014 - 01.2017

Employability Tutor

Qube Qualifications and Development Ltd
09.2013 - 08.2018

Certificate of Higher Education - Internal Quality Assurance

City & Guilds
07.2012 - 07.2013

Learning Advisor

Qube Qualifications and Development Ltd
03.2009 - 10.2013

A1 - Assessing Candidates using a range of Methods

City & Guilds
03.2009 - 09.2009

Certificate of Higher Education - Customer Service

EDI
02.2006 - 02.2007
Paul Taylor