Paul Swindell
Shardlow
Summary
After working in parcel and transport logistics for 30 years I was made redundant just before our second son arrived. I decided to be a stay at home Dad looking after our 2 sons whilst supporting my wife who owns a fashion design business. With both our Sons settled now in secondary education I am looking to forward to use my experience and knowledge to a new employer. I am fit , healthy and enthusiastic.
Overview
16
16
years of professional experience
Work History
Regional Operations Manager
City Link
National Role
05.2000 - 12.2013
- Ensured depot compliance with all City Link operators manual regulations regarding operational activities.
- Created performance reviews for staff members based on established criteria.
- Organised events such as conferences or workshops aimed at improving operational practices in the region.
- Engaged regularly with sales team to visit potential and current customers with operational insight and support
- Monitor depot performance in identified areas for improvement, help achieve targets and strategies to ensure compliance.
- Coordinated with other regional managers to ensure consistency in processes across multiple locations.
- Conducted regular meetings with staff members to discuss progress, challenges, and goals.
- Visited multiple depot locations weekly to ensure each location as fully functional and operating effectively.
Hub Manager
UK Mail
Leicester
11.1997 - 03.2000
- Managed hub operations and personnel, including recruiting, training, scheduling, and delivery performance management.
- Conducted regular staff meetings to ensure team members were informed of changes in policies and procedures.
- Monitored customer service levels to identify areas of improvement.
- Resolved customer complaints promptly and professionally.
- Ensured compliance with safety regulations and company policies.
- Provided leadership support to motivate employees during peak periods of activity.
- Coordinated move of hub to new bespoke location working with constructor, suppliers and staff to ensure move was as smooth, on time and minimum disruption.
- Coordinated transportation resources to meet customer delivery requirements.
Education
O Level qualifications -
Western Mere
Breaston DerbyshireSkills
- Experienced Manager of 24 years
- Good Communicator
- Personable and caring nature
- Loves logisitics
Timeline
Regional Operations Manager
City Link
05.2000 - 12.2013
Hub Manager
UK Mail
11.1997 - 03.2000
O Level qualifications -
Western Mere
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