Paul Samuels
Norbury ,London
Summary
A dedicated and highly motivated professional with experience in both customer service and skilled trades. Proven ability to efficiently handle complex task, resolve client issues, and ensure high levels of satisfaction. Possesses strong communication skills, a detail-oriented mindset, and a practical approach to problem-solving. A collaborative team player and self starter committed to delivering high quality results in dynamic environments.
Qualified first Aider
CSCS Card Holder
Overview
2027
2027
years of professional experience
Work history
Carpenter/Handyman
Self Employed
City Of London, City of London
2020 - Current
- Operated machinery safely according to company's health and safety guidelines, reducing workplace accidents.
- Estimated material needs accurately; unnecessary costs avoided.
- Built custom furniture for increased client satisfaction.
- Ensuring all work is completed to high standard
- Building and maintaining strong client relationships through reliable service and clear communication
- Worked with team of 5 or more depending on the nature of the job
General Hospital Porter
Parkside Private Hospital
Wimbledon, Merton
2007.04 - 2020.07
- Ensured patient comfort by transporting them to various departments within hospital.
- Operated hospital beds, trollies, porter chairs and wheelchairs in line with hospital policies and correct manual handling techniques.
- Reported clinical and no-clinical incidents and accidents to line manager.
- Undertook delivery of specimens and blood samples to laboratories.
- Responded promptly to calls from nursing staff or doctors, improving service efficiency.
- Ensured patient safety by transferring them to different hospital departments.
- Adhered strictly to infection control policies while handling clinical waste or cleaning spillages; upheld best practices in health and safety management at all times.
- Assisted security staff in maintaining a safe environment and completing regular security checks
- Addressed and resolved patient complaints in a professional and calm manner
- 70 calls or more per day on main reception, less during the night shift
Bakery Assistant
Sainsbury's Supermarket
Wandsworth, Wandsworth
2002.01 - 2004.06
- Coordinated with team members for smooth shift transitions.
- Demonstrated patience while dealing with difficult customers, maintaining professionalism.
- Collaborated closely with store management for daily operations success.
- Met tight deadlines by efficiently processing incoming shipments.
- Assisted in inventory management, ensuring accurate records were kept.
- Completed work following safety rules for best working practices.
- Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
- Trained new employees to improve team performance and cohesion.
- Prepped dough, improved efficiency in kitchen.
- Packaged baked items efficiently to expedite sales process. by 100%
- Helped in creating seasonal menus to drive sales during festive periods.
Education
Some College (No Degree) - Health And Safety in Construction
Barnet College
London09.2022
NVQ Level 2 - Hospitality Management
Lambeth College
Brixton07.2006
Employability Upskilling Course
Ingeus Restart And Pioneer Contract
London2024
Skills
- Problem-solving: Providing effective solutions, identifying structural or mechanical issues
- Communication skills: Verbal and written communication to interact with clients and colleagues
- Time Management: ability to manage multiple projects and prioritise efficiently to meet strict deadlines
- Technical Proficiency: Familiarity with trade tool, safety protocols and general office technology
- Technical & trade skills: Proficient in carpentry, general repairs and maintenance tasks
Timeline
General Hospital Porter
Parkside Private Hospital
2007.04 - 2020.07
Bakery Assistant
Sainsbury's Supermarket
2002.01 - 2004.06
Some College (No Degree) - Health And Safety in Construction
Barnet College
NVQ Level 2 - Hospitality Management
Lambeth College
Employability Upskilling Course
Ingeus Restart And Pioneer Contract
Carpenter/Handyman
Self Employed
2020 - Current