Reading
Sales Support Manager
Bluetree Group, Instantprint
Rotherham
10.2022 - 05.2023
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Developed solutions to sales challenges and maximized business opportunities.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Implemented systems and procedures to increase sales.
- Increased Call Quality by 9% Month on Month, maximising sales opportunities , by holding monthly feedback sessions
- Developed individually personalised training for Sales Teams resulting in increasing profit levels Month on Month
- Created and implemented new sales tools to enhance a mailing service, increasing quote conversion from 15% to 45%
- Created a courier price tool to increase right first time booking rates, contributing to an industry high NPS score of 4.8 for the brand
