- I enjoy reading Sci-Fi and some light theological books
- Watching most types of films
- Listening to all sorts of music
- Helping at church, attending church
Paul Rowden
Newtownards,down
Summary
Motivated professional with diverse experience in customer-facing roles. Demonstrates initiative and strong interpersonal skills, fostering positive interactions and effective problem-solving. Eager to contribute to team success and uphold high standards in future roles.
Overview
46
46
years of professional experience
1
1
Certification
Work History
Night supervisor
SEHSCT
Newtownards, Down
07.2013 - 09.2024
- Coordinated with maintenance teams to swiftly resolve urgent issues during night shifts, ensuring operational continuity.
- Readied necessary handover documentation for morning staff, maintaining smooth-running operations.
- Collaborated with daytime managers to ensure continuity of hotel operations.
- Audited night operations, identified emerging issues and directed staff to resolve identified problems for seamless guest experience.
- Managed overnight operations, upholding high service standards.
- Produced and processed end-of-day reports, providing insight into establishment's operations for thorough, reliable company reference.
- Prepared comprehensive night audit reports, accurately reflecting hotel activities and revenues.
- Promptly reported suspicious behaviour to relevant authorities to maintain establishment safety and security.
- Resolved resident complaints promptly, enhancing guest satisfaction and loyalty.
- Advised residents on facilities and services and addressed queries and complaints to keep residents contented.
- Monitored security systems, conducted patrols, and addressed safety concerns promptly.
- Provided first aid and emergency responses, ensuring guest safety and compliance with health regulations.
- Assisted the updating of fire safety knowledge through training, smoothly handling evacuation procedures during emergencies.
- Maintained diligent health and safety regulatory knowledge for outstanding client and establishment care.
- Supervised nightly operations across our, maintaining high standards of service and efficiency.
- Liaised with law enforcement and emergency services during incidents, ensuring appropriate responses.
- Conducted regular security checks to safeguard premises, staff, and assets, minimising risks.
Self-employed Tradesman
N/A
Belfast, Down
04.2011 - 03.2013
- Installed various types of tiles including ceramic, porcelain, and stone on floors, walls, and ceilings.
- Maintained a clean and safe work environment by adhering to health and safety regulations.
- Cut tiles precisely to fit around obstacles and into tight corners using hand and power cutting tools.
- Measured spaces accurately to calculate required materials and prevent waste.
- Used measuring instruments and hand tools in measuring, cutting and resizing materials to fit desired shapes, sizes or patterns.
- Provided aftercare advice on cleaning and maintenance of newly installed tiles.
- Set mosaic tiles in kitchens, bathrooms and living rooms to embellish wall and floor designs.
- Repaired broken tiles and applied grout to obtain crisp finished appearance and enhance strength of flooring.
- Anticipated needs for construction supplies and ordered materials from suppliers to satisfy requirements.
- Utilised hand-cutters and bench-mounted tools to cut tiles, forming specific shapes and sizes.
- Demonstrated creativity in designing custom tile patterns that met client specifications.
- Utilised spacers to ensure tiles were evenly laid and aligned.
- Readied floors for covering with diverse materials by cleaning dirty sections, laying cement and installing flooring.
Police Constable
Royal Ulster Constabulary
Belfast, Down
09.1987 - 02.2002
- Prepared detailed reports on daily activities, incidents, and investigations, maintaining accurate records for legal proceedings.
- Secured crime scenes to prevent contamination and preserve evidence for collection.
- Responded to emergency calls for service, providing timely assistance and support to individuals in distress.
- Utilised verbal, physical, or situational techniques to reduce or de-escalate violence.
- Patrolled designated districts in patrol cars, and on foot.
- Patrolled assigned areas to minimise potential for public disturbance and crime.
- Participated in continuous training to enhance law enforcement skills including defensive driving and apprehension and arrest techniques.
- Arrested individuals suspected of criminal activities, following proper legal procedures to uphold justice.
- Secured and examined crime scenes to locate and obtain evidence for analysis.
- Assessed risks and made critical decisions under pressure, prioritising public safety and officer welfare during incidents.
- Mediated disputes to resolve conflicts amicably, preventing escalation and reducing the need for legal intervention.
- Coordinated responses to accidents and emergencies with other services, ensuring effective management of scenes and prioritising public safety.
- Wrote reports on arrests made, activities performed and unusual incidents observed.
- Responded swiftly to emergency calls, providing immediate assistance and coordinating with other emergency services.
- Testified under oath in administrative hearings and criminal court cases.
- Responded promptly to emergency situations, triaged scenes and contained threats.
- Attended court hearings to provide evidence to prosecute individuals for various crimes.
- Searched vehicles, buildings, homes and property for evidence and stolen property.
- Administered first aid to injured persons at scenes of accidents or incidents, providing immediate care until medical personnel arrived.
- Attended public distress calls including domestic violence and mental health issues.
- Provided first aid and emergency medical assistance to individuals in need, preserving life while awaiting medical professionals.
- Executed search warrants, affidavits and subpoenas.
- Conducted routine patrols in assigned areas to maintain public safety and deter criminal activity.
- Patrolled high traffic areas such as shopping and nightlife precincts to mitigate public safety risks.
- Provided security presence for events, acting as visible deterrent to criminal activity and rule infractions.
- Provided testimony in court, presenting evidence and recounting observations to support legal proceedings.
- Conducted high-speed vehicle chases in serious and emergency situations.
- Executed stop and search operations per legal guidelines, addressing suspicious activities while upholding individual rights.
- Facilitated traffic control during accidents, special events, and peak times, ensuring smooth flow and public safety.
- Enforced traffic laws, issuing penalties for violations to promote road safety and reduce accidents.
- Performed field impairment and breathalyser testing on individuals suspected of driving under influence of drugs or alcohol.
- Performed highway patrol duties including administering blood-alcohol breathalyser testing.
- Participated in specialised training programmes to enhance skills in areas such as firearms, public order, and investigative techniques.
- Issued infringements for traffic violations including speeding and reckless driving.
- Conducted surveillance operations to gather intelligence on suspected criminal activities and individuals.
- Rendered aid and basic medical care to victims of accidents, crimes and natural disasters.
- Responded to civil unrest, search and rescue operations.
Army Corporal
MoD
Birmingham, West Midlands
09.1978 - 12.1987
- Demonstrated combat skills and life-saving techniques, training soldiers to meet performance standards in all required areas.
- Trained and coached army personnel in critical combat, weaponry and survival techniques.
- Safely and responsibly handled diverse range of military weaponry, maintaining skill and knowledge through regular training drills.
- Conducted inspections and assessments on military weapons and equipment to support consistent performance.
- Maintained readiness of personal and unit armaments, equipment and vehicles.
- Supervised maintenance of vehicles and weaponry, guaranteeing reliability in critical situations.
- Administered first aid in field conditions, preserving life and preventing further injury.
- Used critical thinking and sound judgment to make quick decisions in high-pressure situations.
- Participated in joint operations with international forces, demonstrating adaptability and teamwork.
- Facilitated communication between command and lower ranks, improving information flow and decision-making.
- Mentored junior soldiers on career progression, contributing to their professional development and growth.
- Led team of 8 soldiers in daily operational tasks, enhancing team cohesion and efficiency.
- Managed diverse mission operations to complete search and rescue, reconnaissance and intelligence gathering.
- Performed reconnaissance missions in diverse environments, contributing to strategic planning efforts.
- Developed and implemented rigorous physical training programmes, boosting team fitness levels.
- Organised shifts, managing schedules and delegating assignments to optimise operational efficiency.
- Conducted physical training. exercises and formation for officers to increase strength and stamina.
- Drafted after-action reports to capture lessons learned, enhancing future operational strategies.
- Monitored troops to ensure equipment was used in compliance with regulations.
- Coordinated traffic to and from military locations to support organisational requirements.
- Located fugitives with active warrants issued by a judge to arrest individuals and achieve justice.
Skills
- Night audit
- Security monitoring
- Incident reporting
- Operational oversight
- Emergency response
- Computer literacy
- Client management
Certification
- Full Driving Licence: AM, A, B1, B, C1, D1, BE,C1E, D1E, fklnpq. till 05 27
- 3 'O' levels
- 4 gcse
- Theological degree foundation
- Numerous small arms courses, driving courses and photography courses through the army.
Interests
Timeline
Night supervisor
SEHSCT
07.2013 - 09.2024
Self-employed Tradesman
N/A
04.2011 - 03.2013
Police Constable
Royal Ulster Constabulary
09.1987 - 02.2002
Army Corporal
MoD
09.1978 - 12.1987