Paul Riley
Wolverhampton,West Midlands
Summary
Driven business leader equipped with decisive leadership and superior negotiation skills. Manages team and company performance with exceptional command of strategic planning and resource allocation. Pragmatic problem-solver and diplomatic communicator with strong reputation for successful operational oversight.
Overview
38
38
years of professional experience
4
4
years of post-secondary education
Work History
Company Director
PR Property Developments Ltd
Cannock, West Midlands
12.2021 - Current
- Created long-term business strategy to drive company success.
- Met with commercial and domestic property owners do discuss their needs and requirements.
- Completed allocated work within agreed time, cost and quality to meet customer expectations.
- Ordered construction supplies, tracked usage and minimised cost overruns.
- Maintained strict site compliance with current safety legislation.
- Sourced cost-efficient materials and tools to meet budget demands.
- Supervised, inspected and directed construction projects from conception to completion.
- Supervised work of contractors and subcontractors to achieve targets against deadlines.
- Hired and managed specialised subcontractors to carry out portions of construction projects.
- Coordinated with architects and owners about project requirements, budgets and contractor requirements.
- Consistently arrived at work on time and ready to start immediately.
- Oversaw daily operations to achieve high productivity levels.
- Oversaw logistics and operations to deliver process optimisations and efficiencies.
Sales Director
Lunar Technical Services
Bedford, Bedfordshire
08.2019 - 09.2021
- Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
- Managed client relationships from early stages of sales process through to post-sales
- Established and maintained positive, profitable client relationships through superb communication.
- Maintained contact with customers throughout sales and pre-delivery process.
- Built long-term relationships with customers and generated referrals from existing clients.
- Allocated teams, materials and calendar space for individual projects.
- Generated new leads and opportunities to maximise revenue.
- Achieved and exceeded sales targets in line with client growth across all products and services.
Company Director
Pulse Electrical Wholesale Ltd
Cannock, West Midlands
09.2002 - 11.2018
- Monitored budget to meet sales and revenue targets.
- Produced and exceeded monthly targets to turn the business into a success with an annual turnover well in excess of £3.8 million with a very health profit margin.
- Directed day-to-day work of 7 employees and motivated teams to exceed objectives.
- Oversaw daily company operations to reach financial targets.
- Designed business strategies to acquire short and long-term goals for company.
- Identified and resolved operational issues impacting productivity, performance or profitability.
- Drove product and service innovation to meet evolving market demands.
- Worked with board of directors to establish objectives and decisively lead operations.
- Formulated business development strategies to expand market presence.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Established budgets based on historical, current and forecasted business data.
- Created long-term business strategy to drive company success.
- Recruited and managed senior staff with focus on delivering clear results.
- Developed professional relationships with business partners, shareholders and authorities to establish trust, rapport and reliability.
- Recruited and developed high-performing teams, fostering positive and results-driven workplace culture.
- Certified company met relevant legal and regulatory requirements.
- Produced business plans to maximise growth and minimise cost for company.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Managed teams by overseeing hiring, training and professional growth of employees.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Delivered services to customer locations within target timeframes.
- Oversaw daily operations to achieve high productivity levels.
- Carried out day-to-day duties accurately and efficiently.
- Increased customer satisfaction by resolving issues.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
Sales executive
AC Electrical Wholesale Ltd
Wolverhampton, West Midlands
02.1998 - 10.2002
- Provided customers with outstanding service, extending relationships for future business opportunities.
- Increased new business connections and revenue generation opportunities by improving networking strategies.
- Achieved top sales position monthly for 4 consecutive years from a team of 67 other sales executives with an annual turnover in excess of £1 million.
- Generated and achieved regional revenue goals, exceeding targets within company growth strategies.
- Carried out active selling from initial customer greeting.
- Explained establishment policies to customers and offered advice on selections.
- Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment.
- Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
- Generated new leads and opportunities to maximise revenue.
- Prepared orders for customers with wrapped, bagged and boxed items.
- Achieved and exceeded sales targets in line with client growth across all products and services.
- Strengthened profit opportunities through targeted customer relationship development, continually meeting sales objectives.
- Managed client relationships from early stages of sales process through to post-sales
- Built focused new client networks, growing business opportunities and increasing revenue possibilities.
- Established and maintained positive, profitable client relationships through superb communication.
- Built long-term relationships with customers and generated referrals from existing clients.
- Consistently arrived at work on time and ready to start immediately.
- Completed duties to deliver on targets with accuracy and efficiency.
- Carried out day-to-day duties accurately and efficiently.
- Built rapport with new and existing customers to boost client retention.
- Understood customer needs to craft exceptional sales journeys.
Sales Executive
Sparkys Electrical Wholesale ltd
Bloxwich, Walsall
04.1996 - 02.1998
- Generated new leads and opportunities to maximise revenue.
- Understood customer needs to craft exceptional sales journeys.
- Achieved and exceeded sales targets in line with client growth across all products and services.
- Built focused new client networks, growing business opportunities and increasing revenue possibilities.
- Unearthed new target markets, prospective clients and key sector decision-makers.
- Managed client relationships from early stages of sales process through to post-sales
- Demonstrated product usage and features to customers.
- Maintained contact with customers throughout sales and pre-delivery process.
- Maintained awareness of latest industry trends, product knowledge and sales techniques.
- Built long-term relationships with customers and generated referrals from existing clients.
- Built rapport with new and existing customers to boost client retention.
- Carried out active selling from initial customer greeting.
- Increased customer satisfaction by resolving issues.
- Delivered high-quality results within budget and timeframe targets.
- Increased revenue by upselling and recommending products.
Bay Foreman
Murray International Metals
Wolverhampton, West Midlands
05.1992 - 01.1996
- Kept site areas clear of obstructions to limit risk.
- Managed issues and delays effectively and efficiently for swift resolution and continued project progress.
- Led labouring teams by driving continued productivity to reach targets.
- Checked construction materials met safety, quality and compliance standards.
- Maintained exceptional levels of health and safety in line with guidelines for continued staff wellbeing and company compliance.
- Utilised tools, machinery and equipment following safety measures.
- Formulated and submitted project reports to supervisor.
- Updated managers on project progress for improved forward planning.
- Updated work progress records for continued project monitoring.
- Maintained site health and safety compliance for safe, secure working environments.
- Identified project issues quickly to minimise delays.
- Managed delivery and shipment of supplies required for projects.
- Supervised specialist sub-contractors by providing thorough induction and delegating tasks.
- Consistently arrived at work on time and ready to start immediately.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Monitored and updated stock levels and inventory databases.
- Operated machinery to achieve targets while following regulations.
- Displayed energy and enthusiasm in fast-paced environment.
Sales Assistant
New Image Home Furnishings
Rugeley, Staffordshire
06.1986 - 04.1988
- Followed company procedures and guidelines for smooth retail operations.
- Took interest in customers' needs and concerns to provide thoughtful advice and product recommendations.
- Operated cash registers with accuracy and processed cash and card transactions.
- Designed visually pleasing in-store and window displays to increase footfall.
- Maintained accurate records to track cash handling activities.
- Worked energetically to maintain efficient operations during peak trading hours.
- Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases.
- Helped customers obtain specialised help for refunds and exchanges.
- Built rapport with new and existing customers to boost client retention.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Went above and beyond by helping customers to locate stock, making bespoke orders where possible.
- Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
- Demonstrated product usage and features to customers.
- Updated product labelling and pricing to reflect discounts and offers.
- Received and processed product returns.
- Carried out active selling from initial customer greeting.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Processed returned or exchanged items and provided refunds to customers.
- Maintained knowledge of products and features to provide recommendations to customers.
- Assisted customers with signing up for store loyalty programmes and provided details about key benefits.
- Prepared orders for customers with wrapped, bagged and boxed items.
- Assisted customers in locating specific items to boost satisfaction.
- Increased store revenue from impulse and add-on buys by promoting POS offers with every sale.
- Provided excellent sales services by offering bespoke product advice to meet exact customers needs.
- Shelved and merchandised new products in visually appealing, organised displays to engage customers.
- Built lasting relationships with clients through customer service interactions.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
- Kept appropriate stock levels to match expected demand.
- Increased customer satisfaction by resolving issues.
- Successfully delivered on tasks within tight deadlines.
Sales Assistant
New Image Home Furnishings
Rugeley, Staffordshire
11.1988 - 03.1992
- Followed company procedures and guidelines for smooth retail operations.
- Took interest in customers' needs and concerns to provide thoughtful advice and product recommendations.
- Operated cash registers with accuracy and processed cash and card transactions.
- Designed visually pleasing in-store and window displays to increase footfall.
- Maintained accurate records to track cash handling activities.
- Worked energetically to maintain efficient operations during peak trading hours.
- Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases.
- Helped customers obtain specialised help for refunds and exchanges.
- Built rapport with new and existing customers to boost client retention.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Went above and beyond by helping customers to locate stock, making bespoke orders where possible.
- Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
- Demonstrated product usage and features to customers.
- Updated product labelling and pricing to reflect discounts and offers.
- Received and processed product returns.
- Carried out active selling from initial customer greeting.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Processed returned or exchanged items and provided refunds to customers.
- Maintained knowledge of products and features to provide recommendations to customers.
- Assisted customers with signing up for store loyalty programmes and provided details about key benefits.
- Prepared orders for customers with wrapped, bagged and boxed items.
- Assisted customers in locating specific items to boost satisfaction.
- Increased store revenue from impulse and add-on buys by promoting POS offers with every sale.
- Provided excellent sales services by offering bespoke product advice to meet exact customers needs.
- Shelved and merchandised new products in visually appealing, organised displays to engage customers.
- Built lasting relationships with clients through customer service interactions.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
- Kept appropriate stock levels to match expected demand.
- Increased customer satisfaction by resolving issues.
- Successfully delivered on tasks within tight deadlines.
Education
GCSEs - English, Art, Geography, Woodwork,History
Coppice Performing Arts School
Wolverhampton 02.1982 - 04.1986
Skills
- New account development
- Customer service
- Customer relations
- Advertising and promotions
- Business development
Timeline
Company Director
PR Property Developments Ltd
12.2021 - Current
Sales Director
Lunar Technical Services
08.2019 - 09.2021
Company Director
Pulse Electrical Wholesale Ltd
09.2002 - 11.2018
Sales executive
AC Electrical Wholesale Ltd
02.1998 - 10.2002
Sales Executive
Sparkys Electrical Wholesale ltd
04.1996 - 02.1998
Bay Foreman
Murray International Metals
05.1992 - 01.1996
Sales Assistant
New Image Home Furnishings
11.1988 - 03.1992
Sales Assistant
New Image Home Furnishings
06.1986 - 04.1988
GCSEs - English, Art, Geography, Woodwork,History
Coppice Performing Arts School
02.1982 - 04.1986
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