Paul Radbourne
CROMER,Norfolk
Summary
Results-driven Business Development Executive with strengths in lead generation and client relationship building. Achieved consistent sales targets through effective questioning and persuasive techniques, enhancing the sales pipeline by 30%. Fosters customer satisfaction by conducting follow-ups and understanding client motivations.
Overview
27
27
years of professional experience
Work History
Business Development Executive
Turning Factor
Norwich, Norfolk
03.2021 - Current
- Identified customer needs through effective questioning, recommending suitable products or services.
- Achieved monthly sales targets consistently by employing persuasive selling techniques.
- Connected with prospective customers via telephone or email to share available products and services.
- Generated leads through cold calling, effectively increasing sales pipeline by 30%.
- Conducted follow-up calls with customers to gauge satisfaction and encourage repeat business.
- Reached out to contact list to promote products and services.
- Managed a high volume of outbound calls in a fast-paced environment, demonstrating excellent time management.
- Called existing customers to establish and understand motivations for buying and collecting.
Customer Sales Assistant
Don't Travel Empty
Norwich, Norfolk
11.2016 - 10.2020
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Engaged with customers to better understand needs and deliver excellent service.
- Identified issues, analysed information and provided solutions to problems.
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Picked up additional tasks to aid team success.
- Enhanced working relationships by participating in team-building activities.
Market Research Manager
White Digital Meddia
Norwich, Norfolk
03.2000 - 01.2016
- Conducted daily admin duties to keep organised and on schedule.
- Conducted in-depth research utilising various techniques, including qualitative and quantitative methods.
- Presented oral and written analysis at meetings and conferences to share research outcomes.
- Lead research projects from conception to completion for consistency and continuity.
Education
GCSEs - Secondary education
Cromer High School
Cromer, NFK01-1979
Skills
- Lead generation
- Sales strategy
- Cold calling
- Prospect targeting
- Opportunity identification
- Client retention
- B2B client management
- Sales analytics
- Sales analytics expertise
- Client relationship building
Hobbies and interests
- Reading
- Zoology
- History
- Pets
Timeline
Business Development Executive
Turning Factor
03.2021 - Current
Customer Sales Assistant
Don't Travel Empty
11.2016 - 10.2020
Market Research Manager
White Digital Meddia
03.2000 - 01.2016
GCSEs - Secondary education
Cromer High School