Compassionate Senior Residential Care Worker with knack for creating nurturing environments and fostering trust. Guided teams to deliver personalised care plans, leading to noticeable improvements in resident wellbeing and satisfaction. Developed training programmes that boosted staff performance and morale.
Overview
18
18
years of professional experience
12
12
years of post-secondary education
1
1
Certification
Work History
Deputy Manager (Part-Time)
Loudcare solutions Ltd
Braintree, Essex
09.2023 - 02.2025
⦁ Recruit, retain, and evaluate nursing staff.
⦁ Provide training for nursing staff.
⦁ Designate speciality staff personnel.
⦁ Act as a liaison between staff and interdisciplinary teams.
⦁ Assist families and patients during escalating situations.
⦁ Manage paperwork and health records.
⦁ Oversee day-to-day operations and budgets.
⦁ Manage and report finances.
Supervised team members for optimal task completion.
Collaborated with the manager to achieve organisational goals.
Maintained excellent client relationships by dealing with queries and complaints calmly and professionally.