Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Paul O'Callaghan

Limerick,Limerick

Summary

An experienced Retail Manager committed to creating positive work environment through effective mentoring and coaching. Skilled in delegation and communication. Talented in leadership, staff development and training.

Overview

29
29
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Deputy manager

B&Q
Limerick, Limerick
01.2007 - Current
  • Responsible for leading a team of 60-70 people, with 20 people directly reporting to me.
  • Developing performance, progression and colleague engagement
  • Training and development of trading managers and team leaders in store
  • Consistently delivering against store KPIs on store sales, shrinkage, stock availability and audit, achieving 2 certificates of excellence in the last 2 Kingfisher audits
  • First store to introduce new stock replenishment model, achieving better work life balance for team
  • Driving and maintaining retail standards in store. Selected as store of the year for my region
  • Addressed customer complaints promptly and efficiently
  • Maintaining compliance with retail processes and procedures in store
  • Ensuring compliance with retail campaigns in store


Shop owner

Paul O'Callaghan
Limerick, Limerick
05.2000 - 05.2006


  • Hired and trained all team members
  • Maintaining all health and safety and legal compliances
  • Maintained close controls on all costs
  • Negotiated deals with suppliers to improve profit margins
  • Working with the local community to improve customer loyalty
  • Expanded the business by adding an off licence to the premises


Sales merchandiser

Cadburys Ireland
Limerick, Limerick
09.1997 - 12.1999


  • Responsible for the ordering and merchandising of stock across multiple stores in my region
  • Developing relationships with store managers to insure prime product location
  • Selling and setting up promotional activities in stores
  • Cash collections

Trainee manager

Super Value
Millstreet, Cork
08.1995 - 09.1997
  • Cash handling
  • Stock ordering and replenishment
  • Delivery and supplier checks
  • Opening and closing of premises


Education

National certificate in Business Studies - Business and Marketing

Cork Institute of Technology
Ireland
09.1993 - 05.1995

Leaving Certificate

Nagle Rice Secondary School, Doneraile
Cork, Ireland
09.1989 - 06.1993

Skills

  • People Management
  • Coaching
  • Communication
  • Organised
  • Embrace change
  • focussed
  • Talent development

Affiliations

  • Coaching and volunteering at the local soccer club
  • Reading
  • Music
  • Travel

Accomplishments

Divisional winner of B&Q store of the year 2022/23 and made the final 3 out of 315 stores for the overall B&Q store of the year.

Achieved 2 certificate of excellence on our Kingfisher Audits

Delivered stocktakes below budget

Certification

First Aid

Fire Safety

Fast track management


References

References available upon request.

Timeline

Deputy manager

B&Q
01.2007 - Current

Shop owner

Paul O'Callaghan
05.2000 - 05.2006

Sales merchandiser

Cadburys Ireland
09.1997 - 12.1999

Trainee manager

Super Value
08.1995 - 09.1997

National certificate in Business Studies - Business and Marketing

Cork Institute of Technology
09.1993 - 05.1995

Leaving Certificate

Nagle Rice Secondary School, Doneraile
09.1989 - 06.1993

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Paul O'Callaghan