Summary
Overview
Work history
Skills
Timeline
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Paul Nelson

Paul Nelson

Bicester,Oxfordshire

Summary

Energetic Regional Operations Manager familiar with managing P&L, Multi site Management and People Development. Possess remarkable multi-tasking and listening abilities. Seek to leverage industry experience, enthusiasm and Competition knowledge to take on new challenge in growing Sales and profitability.

Dedicated and organised Operations Manager and effective leader with over 16 years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management and process improvement. Possess in-depth sales trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion. Effective and loyal cross-functional communicator and problem solver seeking to leverage background into operations or property management role with growing organisation.

Overview

19
19
years of professional experience

Work history

Regional Operations Manager

Travis Perkins
Midlands
03.2021 - Current
  • Interviewed, hired and trained staff on best bar practices, maintaining highly efficient service teams.
  • Developed, recommended and implemented strategies to improve employee work quality and speed.
  • Monitored and reviewed operational performance, aiding improved business strategy to maximise productivity.
  • Reduced costs and improved operations by analysing processes and customer feedback.
  • Aided senior leadership by recommending corrective actions and improvements to company operations.
  • Served as key corporate representative, liaising with various stakeholders in support of operational excellence.
  • Led overall direction, coordination and evaluation of department functions.
  • Drove performance while managing and maintaining customer expectations, quality standards and SLAs.
  • Worked constructively with sales team generating new business opportunities and supporting company growth.

Branch Manager

Travis Perkins
Bicester, Oxon
08.2017 - 03.2021
  • Interviewed and hired talented individuals with top-level strengths, improving overall talent and skills set for organisation.
  • Oversaw all aspects of branch management, including sales, revenue and policy enforcement.
  • Boosted branch sales by developing and deepening customer loyalty through incentive programmes.
  • Participated in community activities to promote organisation and build goodwill.
  • Evaluated local market conditions and sought new opportunities for sales.
  • Conducted regular branch staff meetings to communicate goals and objectives.
  • Performed monthly and quarterly employee performance appraisals.

Branch Manager

Howdens Joinery
Faringdon, Oxfordshire
10.2006 - 03.2015
  • Facilitated smooth running of branch operations by verifying consistent compliance with standard operating procedures.
  • Interviewed and hired talented individuals with top-level strengths, improving overall talent and skills set for organisation.
  • Oversaw all aspects of branch management, including sales, revenue and policy enforcement.
  • Organised regular coaching and training exercises with staff to build motivation.
  • Performed monthly and quarterly employee performance appraisals.
  • Conducted regular branch staff meetings to communicate goals and objectives.
  • Devised advertising, marketing and growth campaigns in collaboration with other managers.
  • Evaluated local market conditions and sought new opportunities for sales.
  • Worked with regional managers on start-up, development and growth of new branches.

Area Sales Executive

Moeller Electric
Home Counties
10.2004 - 10.2006
  • Set and monitored sales targets for the region with SAP, identifying needs for strategy adjustments to achieve set goals.
  • Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
  • Generated new leads and opportunities to maximise revenue.
  • Fostered positive relationships with customers to enhance loyalty and retention.
  • Established and maintained positive, profitable client relationships through superb communication.
  • Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
  • Partnered with internal teams to identify, present and close opportunities with new clients.
  • Worked with internal and external teams to initiate marketing strategies to grow at national, regional and specific sector levels.

Skills

  • Strong communication
  • Problem solving
  • Employee training
  • Safe serving knowledge
  • Personable
  • Contract management
  • Freight and logistics expertise
  • Profit and loss analysis
  • Resource planning and allocation
  • Financial and cash flow analyses
  • Warehouse operations
  • High-pressure environments
  • Relationship building
  • Multi-site operations

Timeline

Regional Operations Manager

Travis Perkins
03.2021 - Current

Branch Manager

Travis Perkins
08.2017 - 03.2021

Branch Manager

Howdens Joinery
10.2006 - 03.2015

Area Sales Executive

Moeller Electric
10.2004 - 10.2006

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Paul Nelson