Paul Morcozan

The Insulation Installer (Lagging) is tasked with applying insulation materials to industrial pipes, equipment, and structures to enhance energy efficiency, reduce heat loss, and protect against environmental factors. This position requires technical skills, attention to detail, and a commitment to safety.

• Measure and cut insulation materials accurately to meet project specifications.
• Install, repair, and replace lagging insulation on pipes, ducts, and other equipment.
• Ensure proper sealing and finishing of insulation to prevent energy loss and protect against moisture.
• Conduct regular inspections of lagged areas to identify any damage or wear, recommending repairs as necessary.
• Collaborate with project managers and other team members to complete jobs within deadlines and budget constraints.
• Adhere to all safety protocols and regulations while working, including the use of PPE and safe handling of materials.
• Maintain accurate records of materials used, work completed, and any issues encountered during installation.
• Participated in ongoing professional development opportunities to stay current with industry trends and best practices.
• Installed ventilation and other necessary products in homes, working in attics, basements and crawlspaces and achieving structural integrity in tight or hard-to-reach spaces.
• Provided exceptional customer service by addressing any concerns or queries related to completed installations promptly.
• Consistently adhered to deadlines by effectively managing time and prioritizing tasks during insulation projects.
• Educated homeowners on proper maintenance techniques for long-lasting effectiveness of installed insulation systems.
• Cut, formed and arranged insulation to promote efficiency of materials for each project.

The Lagging Technician is responsible for the installation, maintenance, and repair of lagging insulation materials on pipes, valves, and equipment. This role involves ensuring thermal efficiency and protection against environmental factors while adhering to safety standards and regulations.

• Install and remove lagging insulation on various industrial equipment, including pipes, tanks, and vessels.
• Measure and cut insulation materials to fit specific dimensions and ensure proper installation.
• Apply a variety of insulation materials, such as fiberglass, foam, or rubber, based on project requirements.
• Inspect and assess existing lagging for damage, wear, or compliance with safety standards.
• Collaborate with engineers and other technicians to determine insulation needs and specifications.
• Maintain a clean and safe work environment by following safety protocols and using personal protective equipment (PPE).
• Document work performed, including materials used and time taken, for project records.

• Assisted passengers with loading and unloading luggage, demonstrating excellent customer service skills.
• Drove safely and obeyed traffic laws to avoid accidents and injuries.
• Assisted elderly or disabled passengers with entering or exiting the vehicle when necessary while displaying empathy.
• Developed strong relationships with repeat clientele through consistent quality service.
• Maintained a clean, comfortable vehicle to enhance the overall passenger experience.
• Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
• Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
• Handled challenging situations calmly, resolving disputes professionally and effectively.

• Cleaned counters, machines, utensils, and seating areas daily.
• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Operated espresso machines and commercial coffee brewers to create beverages.
• Controlled line and crowd with quick, efficient service.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
• Maintained regular and consistent attendance and punctuality.
• Assisted in inventory management to maintain adequate stock levels and reduce wastage.
• Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
• Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
• Managed inventory levels to ensure all necessary supplies were always available, preventing any service delays.
• Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.