Paul Millichip

This role was very varied and spanned across the entire business. Upon joining the business had been dormant for several years after the owners wife had been ill and then sadly passed away. I was brought in to try to revive the business. Touching on all areas of the business including accounts, purchasing and marketing, this was a challenging and diverse role.

20 hours per week.

• Collaborated on budget planning processes whilst maintaining cost efficiency measures.
• Enhanced social media presence with regular, engaging updates.
• Facilitated creation of press releases to maximise media coverage.
• Administered online advertising initiatives, increasing web traffic considerably.
• Performed rigorous testing before site launches ensuring flawless user experience.
• Enhanced website usability by implementing effective navigation structures.

Delivered over 10,000 parcels over this period with almost perfect score most of the time.

• Communicated effectively with customers to confirm deliveries.
• Ensured prompt delivery of parcels by utilising effective navigation skills.
• Managed time efficiently to meet all delivery deadlines.
• Delivered goods safely by adhering to strict road safety rules.
• Conducted basic vehicle maintenance for optimal performance.
• Resolved logistical issues swiftly to ensure on-time deliveries.
• Kept accurate records of all deliveries made during the day.
• Followed route schedules, improved punctuality.

Restarted videography business while working part time on other jobs. Slowly building this business up again.

• Collaborated with photographers to ensure seamless coverage of every moment.
• Produced engaging wedding films by using advanced cinematic techniques.
• Created compelling highlight reels for client's enjoyment post-wedding.
• Worked closely with clients to discuss and determine videography style preferences.
• Coordinated with other vendors on wedding day for smooth operations.
• Offered variety of package options based on client's budget and requirements.

This role included a range of senior tasks including managing 5 websites including 4 retail and 1 B2B sites and a small IT/Marketing team. On the IT side of the business I was in charge of the department which supported 2 sites in Leominster (Warehouses and offices), 1 site in Wexford Southern Ireland and 2 sites in Northern America. This included organising meetings with the owners of the business and allocating tasks out to internal staff and external companies, as required. The retail eCommerce side of the business gave me experience in Magento built sites and the B2B side of the business gave me experience in a smaller privately developed format called Cloudfy. This included front end work, back end work and development work directly on servers and Cloud platforms. The skills on the IT side of the business included most parts of the IT industry, from basic Windows tasks, through to printers and scanners and user interaction all the way through to set up and organising more in depth things like server setup and maintenance, Cloud platforms, Network infrastructures, GDPR rules and regulations, ERP systems, Accounting and payroll systems, VPN/S2SVPN setup and maintenance, Google Drive, Google Groups, DNS configuration, Microsoft products such as 365, Microsoft Dynamics, SFTP/FTP systems, Disaster recover plans, Fire marshalling / Fire drill running, Health & Safety office, Major incident protocol design and implementation and many more over the years.

This role was an IT manager role, mostly described above, but without the Ecommerce side of the business.

In my early 30s I decided I wanted to buy my own house, and needed a way to do it. Off the back of the charity work I did with the Adam Millichip Foundation, I learnt some basic videography skills, so I decided to set up my own business filming weddings. Initially I was not sure how well this would go but did it anyway. After doing some cheap or free weddings the word started to get around locally and lead to multiple "Word of mouth" bookings including a chain of 4 weddings leading for 1 where 3 of the 4 bookings attended the first wedding. I was surprised that after almost 4 years I had not only paid off debts but I had sourced my own professional kit for the business along with about £15,000 to purchase my own house. Along the way I had travelled across most of the UK, Northern Ireland, Southern Ireland and Cyprus. I felt it was real personal achievement to do this while holding down a full time and demanding job. I consider this one of my best achievements so far in life.

• Managed day to day helpdesk providing support to the whole company (UK , Ireland, USA and China)
• Supported Order Management and accounts packages throughout the company
• Implemented new data recovery systems (2018)
• Integrated order management and external payment systems into Magento based website
• Management of trade based website for ordering internally
• Part of the Health & Safety team
• Part of the Fire marshal team
• Key member of GDPR team including policy writing and implementation
• Ensured network, system and data availability and integrity through preventative maintenance and upgrades
• Recommended network security standards to management
• Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access
• Managed firewall, network monitoring and server monitoring both on- and off-site
• Provided maintenance and development of bug fixes and patch sets for existing web applications.

• Retired in 2018, Founding trustee for family charity in memory of my cousin who was sadly killed in a folk lift truck accident 2007
• Fund raised by organising events such as Sky dives, race nights, marathons and the like
• Primary event, our annual golf day, brought together over 200 golfers (50-60 teams of 4) to play an 18 hole course
• This even regularly took over £7000 per event, and ran for 8 years
• Raised between £70-80k during the period the charity was active
• Charity went into hiatus in 2018 due to time commitments
• Left charity is 2016 to begin my own part time business

• Initially a part of the purchase ledger team inputting invoices, payments and dealing with purchase orderson a daily basis for the Tenbury Wells headoffice site
• Moved to stock control department a few years in, keying stock movements,reconciling actual stock to computer figures