Paul Miller
Huddersfield,West Yorkshire
Summary
Resourceful Warehouse Manager with 15 years of experience directing everyday warehouse operations. Talented in recruiting, hiring, training and scheduling employees to sustain production needs. Professional and clear communicator successful in managing efficiency while boosting morale through constructive employee feedback and staff reviews.
Experienced administration manager skilled in coordinating administration functions, including data entry, invoice management and performance reporting, in time-critical environments. Focused and accurate for reliable records. Proactive and flexible for adaptive planning and task delivery.
Friendly and supportive leader committed to motivating teams to meet customer service targets and objectives. Coordinates department workflow to smoothly handle competing priorities and implement continual improvements.
Overview
26
26
years of professional experience
9
9
years of post-secondary education
Work History
Warehouse Manager
Carnevale LTD
Huddersfield, West Yorkshire
11.2023 - Current
- Monitored and improved picking accuracy, productivity and cycle time by conducting analysis and order profiling.
- Supervised a team of 8 employees in a 60 square-metre warehouse, improving operations and increasing revenue year-on-year.
- Oversaw staff training, addressing knowledge and skills gaps to maximise work quality and efficiency.
- Optimised levels of goods based on sales forecasts and demand, increasing percentage of orders fulfilled.
- Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
- Developed Health and Safety, human resource, and stock control policies for the warehouse team
- Carried out work based assessments and KPI's for the development of the team
Department Manager
Wm. Morrison's PLC
Huddersfield, West Yorkshire
01.2007 - 11.2023
- Supervised and guided departmental staff, fostering collaborative and high-performance team culture.
- Conducted performance evaluations and provided constructive feedback to support staff development.
- Developed streamlined office procedures to enhance overall operations.
- Developed and executed departmental strategies to adapt to changing business needs.
- Resolved staff conflicts and addressed concerns to maintain positive work environment.
- Implemented strategic planning for departmental goals, aligning objectives with organisational targets.
- Directed daily departmental operations by optimising workflow
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Office Supervisor
Claimsxpress
Huddersfield, West Yorkshire
01.2004 - 01.2005
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Managed a 12-employee office, supervising workers, enhancing productivity and driving efficiency.
- Provided complete meeting support, including materials preparation and minute-taking.
- Organised physical files and digitised records to ensure ease of accessibility and retrieval by team members.
- Oversaw office inventory ordering, requisitions and stocking.
- Trained and mentored staff to drive performance and target achievement.
- Managed high volumes of correspondence with excellent record-keeping and minimal response times.
- Consulted with senior management to develop operational enhancements, streamline processes and increase team performance.
- Handled conflicts and complaints with strong problem-solving and mediation skills.
- Interacted with customers professionally by phone, email or in-person to provide information and direct queries to appropriate staff members.
Finance Officer, Claims Advisor, Vacancy Officer
Employment Service
Edinburgh, West Lothian
01.1998 - 01.2003
- Signposted partner agencies to improve client opportunities.
- Handled high-volume client caseloads in seeking and securing work.
- Helped clients sustain employment positions through personalised mentoring.
- Assisted clients with completing accurate benefit calculations.
- Kept client records updated for accurate reference.
- Built client rapport to enhance positive employment outcomes.
- Coached clients on interview preparation and techniques.
- Advised clients throughout welfare and capability review cases.
- Assessed and developed client employability skills.
- Developed client CVs to best represent strengths and experience.
- Managed daily finance services for smooth business operations.
- Evaluated resource use to achieve company finance objectives.
- Managed banking and accounts with expert finance knowledge.
- Reconciled accounts and cashbooks for accurate monthly finance monitoring.
Education
Bachelor of Arts - Theology, Philosophy
Greenwich School of Theology
London 11.2008 - 05.2011
Associate Degree - Theology
Calvary Chapel Bible College
York 11.2005 - 05.2007
GNVQ Advanced - Construction
Leeds College of Building
Leeds 11.1994 - 05.1996
A-Levels - Maths, Physics, Design
Leeds College of Building
Leeds 11.1994 - 11.1996
GCSEs - Maths, Physics, Design, English, History,
Fieldhead school
Leeds 11.1994 - 11.1996
Skills
- FLT Driver
- Building computers
- Microsoft Office
- Database Input
- Customer Services
- Statistical Analysis
- Team Leadership
- Customer Service
- Logistics/ Distribution
- Facebook and Twitter
- Project management
- Financial Documents
- Timesheets and Rotas
- Marketing
- Promotional Leaflet Design
- Teaching
Custom
- Paul.miller767@hotmail.co.uk
- Paul.miller767@googlemail.com
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Warehouse Manager
Carnevale LTD
11.2023 - Current
Bachelor of Arts - Theology, Philosophy
Greenwich School of Theology
11.2008 - 05.2011
Department Manager
Wm. Morrison's PLC
01.2007 - 11.2023
Associate Degree - Theology
Calvary Chapel Bible College
11.2005 - 05.2007
Office Supervisor
Claimsxpress
01.2004 - 01.2005
Finance Officer, Claims Advisor, Vacancy Officer
Employment Service
01.1998 - 01.2003
GNVQ Advanced - Construction
Leeds College of Building
11.1994 - 05.1996
A-Levels - Maths, Physics, Design
Leeds College of Building
11.1994 - 11.1996
GCSEs - Maths, Physics, Design, English, History,
Fieldhead school
11.1994 - 11.1996
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