Paul McAleer
Co.Dublin
Summary
Versatile Senior Manager specialising in Customer Success, Sales and Business Development. Skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency.
Proficient in Salesforce and data analytics, with a proven track record of recruiting and hiring top talent to optimise team performance. Adept at leveraging sales expertise to achieve measurable outcomes while fostering long-term business growth. Committed to delivering impactful solutions that align with organisational objectives.
Overview
19
19
years of professional experience
6
6
years of post-secondary education
Work History
Senior manager, Business Development
Oracle
Co.Dublin
10.2024 - Current
- Improved staff productivity through effective workforce management techniques.
- Enhanced team performance with regular coaching and feedback sessions.
- Driven change management initiatives resulting in organisational agility.
- Facilitated cross-functional collaboration leading to improved operational efficiency.
- Fostered a positive work environment that encouraged creativity and innovation.
- Top performing SDR team globally in Oracle's Global Industries Unit.
Director of Renewals and Customer Success
Pluralsight
Dublin
04.2022 - 10.2024
- Leading our renewals org in EMEA
- Recruitment, coaching and development of new Renewal Manager's
- Responsible for $50m+ in revenue 2024
- Achieved 106% of goal for 2023, 112% in 2024
- Cross functional collaboration to ensure company goals are hit
- Created a winning culture, lowest attrition rate in EMEA
- Managed daily operations by overseeing financials, Key Performance Indicators (KPIs) and employee performance
- Planned training programme to expand team skills and drive performance
Senior Manager - Business Development
Pluralsight
Dublin
01.2020 - 04.2022
- Working as part of Pluralsight's BizDev department across all of EMEA
- Leading multiple teams of BDR's in our Strategic, Enterprise and Commercial Acquisition and Account Management teams
- No.1 BD team globally in Pluralsight during this period
- Recruitment, coaching and development of new BDR's
- Provided leadership to develop business plans and promote organizational vision
- Designing and planning territory mapping to ensure coverage for sales pipe generation
- 19 internal team promotions from my team into Sales, Marketing and People Leadership
- Received merit award for FY2020 & FY2021 performance
- Created an effective career path programme for BDR's
- 2nd line leadership
- Coaching and mentoring of my peers
Sales Team Lead
Indeed.com
Dublin
03.2018 - 01.2020
- Working as part of Indeed's world class, ever growing sales department
- Leading a team of 10 high performing AE's in our acquisition business
- 6 Continuous successful quarters of hitting target
- Recruitment, coaching and development of new account executives
- Leading by example, demonstrating key skills and proactive work ethic on a daily basis
- Designing ongoing learning and development sessions for account executives across multiple markets
Senior Account Executive
Indeed.com
Dublin
11.2015 - 03.2018
- Helping people get jobs
- Making sure clients have a fantastic ROI
- Positioning Indeed's platform as the platform of choice for companies recruiting needs
- Working with other departments to ensure clients receive the best solution by truly understanding their pains and needs
- Top performer in my org
- Helping my team to be recognised as a global benchmark within our company
Systems Account Manager
Oracle
Dublin
09.2014 - 11.2015
- Positioning of Sun/Oracle Hardware Products and Solutions
- Pipeline management
- Account/territory management planning
- Management of existing accounts, working in close and active cooperation with Field Sales colleagues and Oracle Partners
- Organization and conduction of sales presentations/product demonstrations online driving and managing full sales process
SMB Sales Executive
Sage Ireland
Dublin
01.2013 - 08.2014
- Achieving targets on a monthly basis whilst projecting a professional and customer focused impression of Sage to our customers
Account Manager
Magnet Networks
Dublin
08.2009 - 01.2013
- Selling Magnet Voice and Data services to new and existing business customers
Telesales Executive/ Team Leader / Sales Coach
Conduit Global
Dublin
09.2006 - 08.2009
- Telesales Executive/ Team Leader / Sales Coach
- I worked with Conduit on a number of campaigns as a Telesales agent and Team Leader involving a range of Business to Business, Business to Residential and appointment setting roles
Education
Management Diploma - Sports and Leisure
Colaiste Ide
09.2004 - 05.2006
Balbriggan Community College
09.1997 - 05.2002
Skills
- B2B Sales
- Strategies and Goals
- Business Development
- Sales Operations
- Performance Tracking and Evaluations
- Recruiting and Hiring
- Salesforce
- Customer Success
- Sales Expertise
- Data Analytics
Timeline
Senior manager, Business Development
Oracle
10.2024 - Current
Director of Renewals and Customer Success
Pluralsight
04.2022 - 10.2024
Senior Manager - Business Development
Pluralsight
01.2020 - 04.2022
Sales Team Lead
Indeed.com
03.2018 - 01.2020
Senior Account Executive
Indeed.com
11.2015 - 03.2018
Systems Account Manager
Oracle
09.2014 - 11.2015
SMB Sales Executive
Sage Ireland
01.2013 - 08.2014
Account Manager
Magnet Networks
08.2009 - 01.2013
Telesales Executive/ Team Leader / Sales Coach
Conduit Global
09.2006 - 08.2009
Management Diploma - Sports and Leisure
Colaiste Ide
09.2004 - 05.2006
Balbriggan Community College
09.1997 - 05.2002
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