Paul Keen
Seaford,East sussex
Summary
Dedicated and reliable professional with a strong foundation in customer service dedication, decision-making prowess, and leadership competence. Demonstrates expertise in tools maintenance insightfulness, workshop efficiency management, and supplier liaison. Adept at motivating and coaching teams while fostering people development drive. Possesses a solid understanding of electrical systems and is computer literate. Committed to continuous learning and maintaining promptness in all tasks. Career goal includes leveraging skills to enhance operational efficiency and team performance within a dynamic organisation.
Overview
19
19
years of professional experience
Work History
Workshop foreman
Gap Plant Hire
Lewes, East Sussex
01.2024 - Current
- Streamlined workshop operations by implementing efficient work processes.
- Ensured strict adherence to safety measures with regular equipment checks.
- Upheld company policies and procedures consistently throughout the workspace.
- Maintained high standard of cleanliness in the workplace, fostering a healthier environment.
Learning and development coach
Travis Perkins
LSE, Various
04.2022 - Current
- Coaching Colleagues to inspect and test various equipment within the hire department
- Using both face to face and webinars to train
- Identifying and fulfilling individuals needs
- Traveling to and arranging training
- Managing my own work load and travel from home
Tool Hire Manager
BSS
Lewes, East sussex
09.2019 - 04.2022
- Running a tool hire department
- Opening and closing branch
- customer sales, customer complaints
- Pricing, stock, servicing
- Managing Staff
- Managing costs and AOP, Profit
- Dealing with supplier invoicing
- Making sure the branch operated within company guidelines
Tool Hire senior fitter
BSS
Lewes, East Sussex
09.2017 - 09.2019
- Support Tool Hire Manager
- Service and test tool for the hire fleet
- Support tool hire fitter/driver
- Help in controlling stock by servicing the tools that we have least of on shelve first
- Run tool hire department when tool hire manager away
Tool Hire Fitter/Driver
BSS
Lewes, East sussex
09.2015 - 09.2017
- Deliver and collect Tool Hire equipment to customers
- service tools ready for hire
- customer service both over the phone and on the counter
Tool hire Senior Fitter
Travis Perkins
Newhaven, East Sussex
09.2012 - 09.2015
- Support Tool Hire Manager
- Service and test tools for the hire fleet
- Support tool hire fitter driver
- Help control stock by identifying low stock tools needing servicing
- Run Tool Hire department when Tool Hire manager is Away
- Customer service both on the phone and over the counter
Tool Hire Driver Fitter
Travis Perkins
Newhaven, East Sussex
09.2006 - 09.2012
- Deliver and collect Tool Hire equipment to and from customers site
- Service tools ready for hire
- Customer service both over the phone and on the counter
Education
Various - Various
Seaford Head School
Seaford, ESXSkills
- Work well on own or in a team
- Can both motivate and coach
- Reliable
- Self motivating
- Trustworthy
- Willing to learn
- Prompt
- Computer Literate
- Customer service dedication
- Decision-Making prowess
- Tools maintenance insightfulness
- Workshop efficiency management
- Supplier liaison expertise
- Electrical systems understanding
- Leadership competence
- People development drive
Custom
other
References
References available upon request.
Timeline
Workshop foreman
Gap Plant Hire
01.2024 - Current
Learning and development coach
Travis Perkins
04.2022 - Current
Tool Hire Manager
BSS
09.2019 - 04.2022
Tool Hire senior fitter
BSS
09.2017 - 09.2019
Tool Hire Fitter/Driver
BSS
09.2015 - 09.2017
Tool hire Senior Fitter
Travis Perkins
09.2012 - 09.2015
Tool Hire Driver Fitter
Travis Perkins
09.2006 - 09.2012
Various - Various
Seaford Head School
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