Paul Jarvie
Aberdeen,UK
Summary
Strategic and commercially driven Corporate Travel leader with 18+ years' experience managing complex global travel programmes for multinational organisations. Proven track record leading enterprise travel strategies, supplier optimisation, and stakeholder engagement across international markets, with responsibility for programmes exceeding $500M annual travel spend across 60+ countries.
Extensive experience supporting the energy sector, including playing a key leadership role in the successful implementation and ongoing management of one of the world's largest Energy Major travel programmes, delivering operational excellence, programme governance, supplier optimisation, and strategic value across a highly complex global environment.
Recognised as a 6-time Global Conference qualifier, awarded to top performers globally for consistently exceeding commercial, operational, and client performance KPIs. Trusted advisor to senior executives and procurement leaders, with a reputation for driving transformation, growth, and long-term strategic partnerships.
Overview
20
20
years of professional experience
Work history
Enterprise Account Manager (SHELL)
FCM TRAVEL
2023.03 - 2026.06
- Lead strategic management of $500M global travel programme across 60+ markets
- Played key role in global implementation, ensuring seamless transition into full operational delivery
- Drive commercial performance, supplier strategy, and programme optimisation across regions
- Provide strategic advisory on travel policy, savings initiatives, and programme governance
- Own senior stakeholder relationships across global client leadership and internal executive teams
- Support pre-sales, bid strategy, and solution design for enterprise opportunities
Team Leader – UK Account Management
FCM TRAVEL
2015.07 - 2023.03
- Led and developed team of 10 account managers managing complex, multi-national clients
- Defined and delivered UK strategy for global corporate accounts, contributing at board level
- Delivered 50% portfolio revenue growth through targeted commercial initiatives
- Owned client retention, growth, and satisfaction across high-value account portfolio
- Led supplier negotiations and global programme strategies to maximise value and efficiency
- Played key role in winning and implementing major enterprise clients
- Developed SLAs, governance frameworks, and strategic client engagement models
- Delivered data-led insights, forecasting, and performance improvement strategies
- Negotiated successful outcomes in challenging scenarios, demonstrating strong problem-solving skills.
- Implemented new working methods which improved overall efficiency of the team operations.
- Supported team to overcome new challenges by forecasting knowledge and skills gaps.
Global Account Manager
FCM TRAVEL
2013.07 - 2015.07
- Managed global and regional travel programmes for enterprise clients
- Delivered consultative account management, driving revenue growth and retention
- Led client reviews, performance analysis, and continuous improvement initiatives
- Supported global implementations and transformation projects, including technology change
- Organised regular account reviews, assuring customer satisfaction and trust.
Account Manager
FCM TRAVEL
2010.09 - 2013.07
- Managed global and regional travel programmes for enterprise clients
- Delivered consultative account management, driving revenue growth and retention
- Led client reviews, performance analysis, and continuous improvement initiatives
- Supported global implementations and transformation projects, including technology change
Sales Manager
MILLENNIUM & COPTHORNE HOTELS
2006.09 - 2010.09
- Managed and developed a portfolio of large corporate clients across multiple sectors, driving revenue growth and long-term partnerships
- Negotiated international accommodation agreements and corporate rates, supporting global travel programmes
- Delivered strategic portfolio growth through targeted account development, retention, and new business acquisition
- Consistently exceeded revenue targets, contributing to the property being recognised as the highest performing hotel in the UK throughout tenure
- Built strong relationships with global travel managers and procurement stakeholders
- Identified and converted new business opportunities, strengthening market position within the corporate travel sector
- Promoted from Sales Executive to Sales Manager within 2 years based on performance
Education
Kincorth Academy
Aberdeen1998-07
Skills
- Global Account Leadership
- Enterprise Client Management
- Travel Programme Strategy
- Supplier Negotiation & Optimisation
- P&L Ownership & Revenue Growth
- Global Implementations & Change Management
- Senior Stakeholder Engagement
- Team Leadership & Development
- Data & Performance Insights
- Travel Policy Design
Accomplishments
- Managed and optimised a $500M global travel programme across 60+ countries
- Led end-to-end global implementation for a major enterprise client
- Delivered 50% portfolio growth (£20M → £30M) through commercial strategy
- Qualified for Global Conference on 6 occasions, recognising top global performers for exceeding KPIs
- Recognised as Top UK Account Manager (2 consecutive years)
- Played a key role in winning and delivering complex, multi-market enterprise clients
References
References available upon request.
INTERESTS
Family, youth football coaching, fitness, travel, and global cultures
EARLY CAREER
Professional Sportsman (2000 – 2007)
- Developed a high-performance mindset, resilience, discipline, and accountability through elite competitive sport. The experience instilled a strong results orientation, self-motivation, and ability to perform under pressure—qualities that have underpinned a successful career leading global enterprise clients, driving commercial growth, and delivering complex strategic programmes.
Timeline
Enterprise Account Manager (SHELL)
FCM TRAVEL
2023.03 - 2026.06
Team Leader – UK Account Management
FCM TRAVEL
2015.07 - 2023.03
Global Account Manager
FCM TRAVEL
2013.07 - 2015.07
Account Manager
FCM TRAVEL
2010.09 - 2013.07
Sales Manager
MILLENNIUM & COPTHORNE HOTELS
2006.09 - 2010.09
Kincorth Academy