PAUL JAMES
Milton Keynes,Buckinghamshire
Summary
Administrative leader offering experience prioritising and delegating tasks to drive goal achievement. Expertise includes schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.
Organised administrative professional with professional appearance and communication skills. Focused on helping office meet demands with impeccably managed files, meetings and schedules.
Responsible individual with can-do attitude seeks role supporting busy HR management department. Plans and multitasks well to achieve accuracy, quality and time objectives. Learns quickly and takes direction well to complete tasks to instruction.
Hardworking stock handling professional with excellent planning and time management abilities. Completes tasks with attention to detail for accurate, reliable results. Skilled in communication and cooperation to aid team performance.
Proactive and productive individual seeking opportunities to learn and develop new skills. Offers detail-orientated mindset and methodical approach to tasks to maintain product quality assurance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Production worker
Cranswick Convenience Foods
Milton Keynes, Buckinghamshire
12.2023 - Current
- Adhered to safety protocols by using protective gear
- Ensured stable production lines through precise and accurate order preparation
- Recorded date and batch codes to maintain traceability of products and components
- Monitored assigned critical control points, reporting discrepancies or faults immediately to avoid hazardous incidents.
- Selected and wore protective gear to minimise risk of injury.
- Communicated safely to coordinate with team members in noisy and fast-paced environment.
- Created top-quality products by following strict standards and specifications.
- Strictly followed company safety regulations, eliminating workplace accidents and incidents.
- Enhanced productivity by maintaining high pace and attention to detail
- Followed assembly instructions to accurately complete jobs.
- Cross-trained on different stations to assist with production needs.
- Followed work orders to sort items destined for storage, production lines, or shipping.
- Recorded date and batch codes within system to ensure product and component traceability.
Warehouse operator
Charles Tyrwhitt
Milton Keynes, Buckinghamshire
07.2023 - 12.2023
- Maintained clean, safe and orderly warehouse space.
- Completed work following safety rules for best working practices.
- Scanned, sorted and diverted packages in order to carry out picking and packing responsibilities in line with accuracy targets.
- Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
- Followed safety guidelines when operating in hazardous environments.
- Understood and complied with changing safety, quality and production standards.
- Received deliveries and helped to coordinate storage.
- Carried out stock control and maintained quality standards high for audits.
- Tracked storage locations within warehouses, maintaining smooth-running retrieval operations.
- Followed precise orders to assist with continuous flow of goods coming in and out of distribution centre.
- Completed basic maintenance on material handling equipment, minimising downtime with regular care.
- Used conveyor systems to move heavy items across internal spaces.
Uber driver
Uber
Benin City, Edo State Nigeria
01.2020 - 12.2022
- Kept vehicles spotlessly clean and tidy for maximum customer comfort.
- Maintained clean, well-functioning vehicle through regular attention and care.
- Delivered outstanding customer experiences with friendly and professional approach.
- Consistently met zero accident goal by obeying posted speed limits and all other traffic regulations.
- Cared for customer safety by dropping off at secure locations.
- Delivered mobility assistance for passengers with disability.
- Transported multiple passengers per shift efficiently and safely.
- Arrived on time to customer appointments, maximising service efficiency.
- Applied local road knowledge to identify best routes and avoid traffic.
- Achieved high customer ratings on mobile booking systems.
- Followed safe driving practices for safety of fellow travellers and passengers.
- Managed vehicle maintenance and repairs to deliver stable service.
- Used Google Maps and Garmin software to plan and follow best routes.
- Cleaned vehicle's interior and exterior to meet high presentation standards.
- Upheld high service standards to build customer loyalty.
- Booked rides using mobile service applications.
- Improved service efficiencies by correctly identifying pick up points and optimum routes.
- Guaranteed vehicle safety by regularly checking engine, oil and tyres.
- Managed over 20 customer calls per day
General manager
Stanley Computer Venture
Benin City, Edo State Nigeria
01.2018 - 11.2020
- Empowered staff members to contribute to continuous improvement, quality and growth of company.
- Managed high-performing teams to deliver quality customer service and stable profits.
- Scheduled regular team meetings to discuss business updates, issues and recommendations.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Identified and resolved operational issues impacting productivity, performance or profitability.
- Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
- Tracked KPIs to drive profitability and target delivery.
- Implemented effective customer service procedures to encourage positive feedback.
- Directed day-to-day work of 6 employees and motivated teams to exceed objectives.
- Recruited and managed senior staff with focus on delivering clear results.
- Assisted with employee relations issues, using emotional intelligence and diplomatic communication to resolve grievances.
- Directed day-to-day work of 20 employees and motivated teams to exceed objectives.
- Created and led successful business culture focused on performance.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Monitored operations to assess and highlight results.
- Put in place clear controls for financial administration and business management.
- Reviewed reports from subordinate management to identify areas of opportunity.
Personal assistant
Edo State Agency for the Control of HIV and Aids
Benin City, Edo State Nigeria
12.2017 - 05.2018
- Took detailed, accurate meeting minutes, collating and promptly distributing to relevant staff for swift action.
- Organised personal and professional calendars, supplying timely reminders of upcoming meetings and events.
- Processed mail, email and phone enquiries, minimising correspondence backlogs.
- Checked and opened mail, enabling prompt response to correspondence, bills and invoices.
- Professionally greeted clients and delivered friendly, knowledgeable assistance.
- Screened and directed incoming phone calls and distributed correspondence effectively.
- Updated executive diaries with daily appointments, set reminders, and added key details.
- Received requests for meetings and appointments, updated calendar and organised spaces and materials.
- Documented data and stored important records on database.
- Coordinated flight, accommodation and travel arrangements, maintaining strict compliance with budgets and schedules.
- Oversaw digital mailbox, facilitated mail delivery and handled telephone messages
- Completed data entry projects, verified accuracy and assigned classifications to information.
- Maintained updated spreadsheets with metrics for tracking and reporting.
- Operated multi-line phone systems, handling high volume of calls daily.
- Scanned and uploaded documents into digital filing system.
- Transcribed correspondence and documents into correct formats used by office team.
- Created and maintained updated CRM records to track office communications.
Operations assistant
J.C Udeozor & Son Global Industries LTD
Benin City , Edo State Nigeria
06.2017 - 12.2017
- Assisted with day-to-day operations of facility, including scheduling and customer service.
- Responded to inquiries, providing information and assistance to team members.
- Kept files organised and up-to-date for accurate record-keeping purposes.
- Adhered to health and safety guidelines for safe working environment.
- Collaborated with internal teams to streamline cross-functional operations.
- Served as main point of contact for customers, providing high levels of customer service to maximise sales potential.
- Forklift Driver
- Coordinated logistics for smooth operation of daily tasks, optimising workflow.
- Managed inventory levels, maintaining adequate stock for operational requirements.
Manager
Bayo poultry farm
Benin City, Edo State Nigeria
01.2014 - 12.2016
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Led and managed administrative staff to maintain smooth daily operations.
- Planned and managed resources and budget to support and deliver objectives.
- Upskilled staff through targeted training opportunities, enhancing team capabilities.
- Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
- Monitored health and safety measures for guaranteed compliance.
- Delivered KPI targets and improvements on consistent basis through excellent leadership.
- Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
- Conducted audits and risk assessments to achieve regulatory compliance.
- Introduced new opportunities for team building and communication, resulting in better team performance.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
- Organised financial and operational data to help with yearly budgeting and planning.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
- Developed organisational policies for administrative oversight and internal controls.
- Analysed and resolved complex resource management issues for optimised scheduling.
- Oversaw facility maintenance and allocated needed resources to meet standards.
- Advised customers on availability, pricing and location of products.
- Maintained sales floor stock levels through consistent monitoring and regular replenishments.
- Increased sales by 10%
Education
Certificate - CompTIA Network+
Learning People
London 09.2023 -
A-Levels - English, Mathematics, Biology, Chemistry, Physics, Economics, Agriculture, Civic Education
West Africa Examination Council (WAEC)
NIGERIA 06.2015 - 08.2015
Certificate - Microsoft word/Excel/Powerpoint/SPSS
Richard Computer School
Nigeria 01.2017 - 06.2017
Certificate - NIST- Cyber Security Framework (CSF) Foundation
Alison
United Kingdom 06.2023 - 07.2023
Diploma - Human Resource Management
Alison
United Kingdom 08.2023 - 10.2023
Certificate - Chartered Institute of Personnel and Development (CIPD)
Learn Direct Limited
United Kingdom 11.2023 - 10.2024
Skills
- Quality Control
- Critical control monitoring
- Project Management
- Advanced critical thinking
- Project documentation
- Training and Development
- Engaging leadership style
- Regulatory compliance
- Documentation control
- Leadership skills
- Communication skills
- Team building
- Quality Assurance
- Multitasking
- SAGE Accounts
- Hiring and training
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Affiliations
- Research
- Cooking
- Reading
- Singing
- Dancing
- Travelling
Accomplishments
Employee of the month
Certification
Human Resources Management
NIST-Cyber Security Framework Foundation
CIPD
Microsoft word/Excel/Powerpoint/SPSS
Languages
English
Fluent
PAUL JAMES
I am a punctual and motivated individual who can work in a
busy environment and produce high standards of work. I am a
mature team worker and adaptable to all challenging
situations. I often seek new responsibilities within a wide
range of employment areas in the organisation I am with.
I have an active and dynamic approach to work, with
determination and decisiveness to adapt to the situation
surrounding me. I have good listening and communication
skills. I have a creative mind and am always up for new
challenges. I am keen and willing to obtain new skills and
training to enable me to progress with in the company.
I am a family person with responsibilities, I am very reliable
and trustworthy.
I have a good sense of humour and a pleasant approach to
each individual or group I interact with. I can relate to people
at all levels and I am prepared to help them overcome
problems in a work situation
References
References available upon request.
Timeline
Production worker
Cranswick Convenience Foods
12.2023 - Current
Certificate - Chartered Institute of Personnel and Development (CIPD)
Learn Direct Limited
11.2023 - 10.2024
Certificate - CompTIA Network+
Learning People
09.2023 -
Diploma - Human Resource Management
Alison
08.2023 - 10.2023
Warehouse operator
Charles Tyrwhitt
07.2023 - 12.2023
Certificate - NIST- Cyber Security Framework (CSF) Foundation
Alison
06.2023 - 07.2023
Uber driver
Uber
01.2020 - 12.2022
General manager
Stanley Computer Venture
01.2018 - 11.2020
Personal assistant
Edo State Agency for the Control of HIV and Aids
12.2017 - 05.2018
Operations assistant
J.C Udeozor & Son Global Industries LTD
06.2017 - 12.2017
Certificate - Microsoft word/Excel/Powerpoint/SPSS
Richard Computer School
01.2017 - 06.2017
A-Levels - English, Mathematics, Biology, Chemistry, Physics, Economics, Agriculture, Civic Education
West Africa Examination Council (WAEC)
06.2015 - 08.2015
Manager
Bayo poultry farm
01.2014 - 12.2016
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