Paul Iacob
Enterpreneur
Ilford
Summary
- Self-motivated individual with previous networking experience from my University Studies and Personal Studies and Experiences.
- Highly knowledgeable in network and IP configurations
- Experienced in splicing and installing of networking cables
- Experienced in working with and configuring a variety of network devices such as routers and switches.
- I am always punctual and focused on the task as hand.
- I always put 100% and take pride into the work that I do
Overview
3
3
years of professional experience
2
2
Languages
Work History
Customer Service Delivery Team Member
Direct Wholesale Foods
Edmonton, ESS
10.2022 - 04.2023
- Tested drive trucks after service technicians completed repairs.
- Kept accurate log of daily deliveries and pick-ups.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Fostered positive working relationships with regular customers.
- Minimized company liability and risks to loads by obeying traffic laws.
- Filled out load paperwork and DOT-mandated log books.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Customer Service Delivery Team Member
Sainsbury
Beckton, ESS
02.2021 - 09.2021
- Tested drive trucks after service technicians completed repairs.
- Kept accurate log of daily deliveries and pick-ups.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Completed on-time deliveries by choosing best and most efficient routes.
- Fostered positive working relationships with regular customers.
- Minimized company liability and risks to loads by obeying traffic laws.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Customer Service Delivery Team Member
Tesco
Enfield, ESS
01.2020 - 01.2021
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Successfully avoided time delivery delays by carefully planning best routes.
- Inspected load security and checked for damages.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
Education
I don't have a degree - Ethical Hacking and Cybersecurity
Coventry University
Coventry, COVSkills
The use and configuration of Cisco network equipment
Network equipment configuration (Routers/OLTs/Switches)
IP networking
Troubleshooting skills (IP, Router, Switches)
Understanding of electrical circuitry
Active network equipment handling
Passive network troubleshooting
Timeline
Customer Service Delivery Team Member
Direct Wholesale Foods
10.2022 - 04.2023
Customer Service Delivery Team Member
Sainsbury
02.2021 - 09.2021
Customer Service Delivery Team Member
Tesco
01.2020 - 01.2021
I don't have a degree - Ethical Hacking and Cybersecurity
Coventry University