Paul Hutchinson
Darlington,Durham
Summary
Accomplished professional with expertise in results orientation and leadership excellence, driving business development through strategic sales initiatives and dynamic decision-making. Proven track record in contractual negotiation and customer relationship management, enhancing product knowledge to deliver exceptional customer service. Committed to time efficiency and optimising sales strategy development, aiming to leverage skills for continued growth in a challenging business environment.
Overview
31
31
years of professional experience
6
6
years of post-secondary education
Work history
Managing director
Adams Bathrooms Ltd
Darlington, Durham
04.2012 - Current
- Developed effective business strategies for sustained growth.
- Managed crisis situations with strategic planning.
- Fostered partnerships to expand business opportunities.
- Negotiated profitable contracts, increasing company revenue.
- Enhanced staff morale with effective communication and engagement strategies.
- Secured new clients through targeted marketing campaigns.
- Delivered high-quality services by maintaining customer focus at all times.
- Directed complex projects to successful completion.
- Identified market trends, leading to business expansion opportunities.
- Implemented cost-saving measures for financial stability.
- Built a harmonious work environment with strong leadership skills.
- Monitored operations to assess and highlight results.
- Identified and resolved operational issues impacting productivity, performance or profitability.
- Maintained agile, responsible organisation with sustained revenue growth by monitoring industry forecasts, honing budgets and adjusting marketing strategies.
- Directed administration and optimisation of financial operations, payroll and accounting processes.
- Directed day-to-day work of 7 employees and motivated teams to exceed objectives.
Business development manager
Wolseley Uk
Darlington , Richmond , Barnard Castle, Durham
05.2004 - 02.2012
- Handled crisis situations effectively, minimising impact on business operations.
- Led cross-functional teams to deliver complex projects on time and budget.
- Spearheaded training programmes, enhancing team capabilities.
- Executed successful product launches, driving market penetration.
- Developed strategic partnerships for sustained growth.
- Drove revenue growth with innovative sales strategies.
- Conducted market research to identify potential business opportunities.
- Assessed competitor activities for strategic positioning.
- Implemented marketing initiatives for greater brand visibility.
- Identified market trends, resulting in enhanced product offerings.
- Managed key accounts, ensuring high levels of customer satisfaction.
- Delivered excellent customer service by addressing queries promptly and effectively.
- Secured new business opportunities by cultivating strong relationships with potential clients.
- Streamlined processes to improve overall efficiency.
- Devised comprehensive business plans, enabling sustainable growth.
- Generated leads to bring in new client revenue and improve bottom-line profitability.
- Contacted and converted potential customers via telephone, email and in-person enquiries.
- Consistently exceeded revenue targets through new account development.
- Analysed sales reports to identify trends and update strategies.
- Organised special sales at specific times to drive customer engagement and move high volumes of products.
Plumbing & Heating Sales
Jewson
Darlington, Durham
03.1994 - 03.2004
- Conducted comprehensive market research to identify potential sales opportunities and trends.
- Improved product understanding with well-structured training sessions for sales staff.
- Participated in training workshops to improve sales skills and knowledge of products and services.
- Improved compliance with company regulations by performing regular audits on sales procedures and policies.
- Handled transactions at the till, ensuring smooth sales process.
- Liaised between clients and sales executives to resolve account management issues.
- Improved customer satisfaction by providing expert advice on hardware, plumbing and heating equipment.
- Collaborated closely with the sales team to understand customer needs.
- Demonstrated heating products for better customer understanding and increased sales.
- Replenished sales floor and display merchandise to produce optimum sales opportunities.
- Worked diligently towards exceeding sales targets whilst maintaining high level of professionalism and integrity.
- Built future sales opportunities by optimising campaigns and building brand reputation.
- Contributed to increased sales with effective merchandising techniques.
- Reached out to established clients to follow up after sales and offer new products and services.
- Stocked shelves in the shop, maximised product visibility and sales opportunities.
- Collaborated closely with sales team for seamless handover of qualified leads.
- Attended meeting and sales events to learn latest developments.
- Introduced new products to customers, increased awareness and sales opportunities.
Education
GCSEs - Qualification - Maths , English , Science , Art , History , Geography , PE
Haughton Comprehensive School
Darlington 09.1986 - 06.1992
Skills
- Results orientation
- Leadership excellence
- Contractual negotiation
- Dynamic decision-making
- Business development
- Sales strategy development
- Customer relationship management
- Time efficiency
- Customer Service
- Product knowledge
Affiliations
- Golf , Football , Watch Repair , Music
Accomplishments
Local New Business Award 2012
Best Bathroom Showroom Award North East - 2016
Best Bathroom Project - 2016 - Blackwell Grange Bridal Suite.
Timeline
Managing director
Adams Bathrooms Ltd
04.2012 - Current
Business development manager
Wolseley Uk
05.2004 - 02.2012
Plumbing & Heating Sales
Jewson
03.1994 - 03.2004
GCSEs - Qualification - Maths , English , Science , Art , History , Geography , PE
Haughton Comprehensive School
09.1986 - 06.1992
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