Summary
Work History
Education
Skills
Languages
Timeline
Paul Holmes

Paul Holmes

Bedale,North Yorkshire

Summary

Motivated individual aspiring to enhance skills in driving trains and performing maintenance. Demonstrates sharp reflexes and keen attention to detail. Committed to apply best practices and maintain safety measures.

Reliable professional with vast experience in operating passenger trains. Quick in detecting and responding to emergency situations. Constantly monitors train speed to practise safety measures.

Focused Train Driver operates and controls equipment to provide safe, prompt and high-quality transportation service. Responds quickly to signals and hazards for risk management.

Work History

Home Carer for my Son

Myself
Bedale, North Yorkshire
03.2019 - Current
  • Hoovered and tidied rooms with keen eye for detail.
  • Promoted healthier living choices to improve wellbeing of clinically obese patients.
  • Nurtured service users' confidence and independence, improving social rehabilitation for patients.
  • Transported and accompanied clients to appointments.

Train Driver

Southeastern Railways Ltd
Orpington, Bromley
08.2012 - 08.2017
  • Contacted central room for permits and permission to carry out assignments.
  • Performed pre-trip train inspections before departure to safeguard passenger and staff wellbeing.
  • Attended daily pass-down meetings for a full update on systems and trains before shift.
  • Observed signals applicable to train movements and reported irregularities to signalmen.
  • Exchanged information with other drivers, station guards and security officers to maintain cohesive services.
  • Followed strict timetables to operate trains from stations and depots to specified destinations.
  • Implemented unsupervised safe movement of traction.

Customer Services Advisor

Fortnum & Mason
Picadilli, London
09.2008 - 07.2012
  • Offered detailed advice on product and service benefits.
  • Offered prompt solutions to maintain customer satisfaction.
  • Performed cashier duties, including balancing and end-of-day banking.
  • De-escalated objections and disputes professionally to maintain customer satisfaction.

Education

NVQ Level 2 - Rules & Regulations on the Railway.

Network Rail, London
08.2012 - 03.2013

NVQ Level 2 - Traction for 315/7/319 & 379 EMU

Southeastern Railways Ltd, London
03.2013 - 05.2013

GCSEs - Math, English, Physics, Chemistry, Biology, Computer Studies & Art.

Ernest Bevin College, London
06.1984 - 07.1984

Skills

  • Support work
  • Emotional support
  • Compassionate communication
  • Client safety and first aid
  • Passenger liaison
  • Route knowledge
  • Luggage assistance
  • Emergency procedures
  • Timetable management
  • Two-way radio operation
  • Public announcement system operation
  • Critical incident reporting

Languages

English
Native

Timeline

Home Carer for my Son - Myself
03.2019 - Current
Southeastern Railways Ltd - NVQ Level 2, Traction for 315/7/319 & 379 EMU
03.2013 - 05.2013
Train Driver - Southeastern Railways Ltd
08.2012 - 08.2017
Network Rail - NVQ Level 2, Rules & Regulations on the Railway.
08.2012 - 03.2013
Customer Services Advisor - Fortnum & Mason
09.2008 - 07.2012
Ernest Bevin College - GCSEs, Math, English, Physics, Chemistry, Biology, Computer Studies & Art.
06.1984 - 07.1984

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Paul Holmes