Paul Hamilton

Employer suggested for me to move from Healthcare to farm supplies because they needed a tenacious customer contact rep to increase sales and profitability.

Sales increased from £2 to £650,000 in 8 years with minimum additional support. The GP was 45%. My contact with customers was largely on the phone and upselling, to increase orders phoned in, was a strength.

Continues selling specialist seating to healthcare when Caretrade was bought out by S and E. Customer base continually increased, particularly into NI because Caretrade had concentrated in the ROI. Many customers repeated their orders regularly as funds became available.

Caretrade in NI was a new company to the province and I set up from scratch a customer base selling specialist seating mainly to hospitals. These items were capital spend items because of their specialism. My first order, which I obtained within a few weeks, was for 6 chairs at £1250 each. That customer repeated orders from time to time.

Repeatable work but noted for accuracy in record keeping.

Repeatable work but noted for accuracy in record keeping.