Paul Fitzgerald
55 Hillingdale, Biggin Hill,Kent
Summary
Accomplished Security Officer with extensive experience in law enforcement and banking, currently enhancing safety at London Biggin Hill Airport. Demonstrates expertise in security policy development, incident response, and risk assessment, with a proven track record of maintaining high safety standards and delivering exceptional customer service. Former Detective Constable with the Metropolitan Police Service, skilled in evidence collection, crime analysis, suspect, witness and victim interviews, and team leadership. Adept at managing complex investigations and collaborating with international law enforcement agencies.
Experience in multi agency meetings. Detailed liaison with the Crown Prosecution Service and Queen's Counsel. Regular meetings with senior management and Crime Scene Managers.
Overview
39
39
years of professional experience
Work History
Security Officer
Biggin Hill Airport
Biggin Hill, Kent
11.2021 - Current
- Reviewed and updated security policies and procedures, aligning them with national and international standards.
- Patrolled airport premises to deter and detect signs of security breaches, enhancing overall safety.
- Led body searches on customers and staff, maintaining dignity, respect and adherence to safety guidelines.
- Recorded observations, occurrences and surveillance activities for reliable, up-to-date security records.
- Checked staff ID and passenger boarding cards before allowing access to security and departure areas.
- Delivered outstanding customer service by assisting passengers with queries related to security procedures.
- Conducted random security checks on passengers and staff, minimising risks of security violations.
- Inspected baggage using X-ray machines, identifying prohibited items and preventing their entry onto aircraft.
- Managed access control for restricted areas, preventing unauthorised entry and protecting sensitive information.
- Dealt with challenging situations safely and professionally, demonstrating best practices to colleagues.
- Maintained secure access control, monitoring visitors and completing scans to locate contraband items.
- Collaborated well with ground staff and airline crews for responsive, helpful security support.
- Trained new security staff on airport security protocols, promoting a culture of continuous learning and improvement.
- Resolved challenging situations quickly and discreetly to uphold safe, welcoming airport environments.
- Reported compliance breaches for appropriate safeguarding of airport, staff and customers.
- Performed rigorous general security checks to uphold passenger, staff and airport safety.
- Conducted thorough screening of passengers using advanced security equipment, maintaining high safety standards.
- Collaborated with law enforcement agencies during security incidents, facilitating effective response strategies.
- Operated high-tech security equipment, including X-ray machines and body scanners, to identify prohibited goods.
- Compiled detailed incident reports following security breaches, providing valuable insights for future preventative measures.
- Conducted manual searches of cabin baggage to assess compliance with safe travel regulations.
- Monitored CCTV systems to detect suspicious activities and prevent potential threats.
- Provided outstanding customer service through friendly, professional airport support.
- Patrolled and monitored airport check-in, arrival and departure areas for consistent security presence.
- Responded promptly to security alarms and disturbances, ensuring rapid resolution of potential threats.
- Participated in regular security drills, staying abreast of best practices and emerging security challenges.
- Ensure safe and smooth transition of passengers, staff and airport users whilst maintaining the highest level of customer service and satisfaction
Detective Constable
Metropolitan Police Service
05.1992 - 10.2021
- Presented evidence and findings in court, articulating complex information clearly for juries and judges.
- Interviewed witnesses and suspects with sensitivity and professionalism, obtaining vital information for ongoing investigations.
- Prepared detailed reports and case files, ensuring comprehensive documentation for legal proceedings.
- Provided necessary care for victims and witnesses, utilising empathy and ethics following policies.
- Liaised and worked with other investigators, specialists and managers to establish and use appropriate methods for gathering evidence.
- Analysed complex crime scenes, gathering and preserving critical forensic evidence for case development.
- Prepared papers for court and gave clear rationale and updates on cases to prosecuting offices.
- Conducted thorough investigations into serious crimes including murder, robbery, and rape, leading to successful prosecutions.
- Prepared and conducted formal interviews with suspects, victims and witnesses.
- Analysed crime data and trends, contributing to strategic policing initiatives and community safety measures.
- Presented evidence in court, articulating case findings clearly and effectively to secure convictions.
- Led a team of junior detectives and support staff, providing mentorship and guidance in case resolution strategies.
- Responded to critical and emergency incidents, demonstrating leadership and decision-making under pressure.
- Undertook searches of premises of arrested individuals, seizing incriminating items to help with investigations and prosecution.
- Provided expert advice on crime prevention to businesses and local communities, fostering partnerships and enhancing public safety.
- Managed stakeholder relationships, including liaison with victims' families, offering support and updates on case progress.
- Prepared and submitted official case papers and evidential files to the Crown Prosecution Service within tight deadlines.
- Solved criminal cases through advanced detective skills, thoroughly analysing evidence and monitoring suspect behaviour.
- Prepared reports on outcomes of investigations accurately for prosecuting lawyers and Queens Counsel.
- Managed complex case loads efficiently, prioritising tasks and delegating responsibilities to meet investigative deadlines.
- Responded to safeguarding concerns and managed risks with cases to protect vulnerable people.
- Calmly dealt with distressing material when viewing, listening to interviews and reading materials to collect vital information for investigations.
- Interviewed witnesses and suspects to obtain facts and supporting evidence for cases.
- Thoroughly examined crime scenes to gather and analyse evidence to help solve investigations.
- Supported investigations by properly handling, recording and maintaining evidential material.
- Identified criminal activity and made arrests with extensive evaluation of evidence obtained.
- Prioritised large case load of crime to avoid missing details and bring offenders to justice.
- Analysed and interpreted data, bringing new evidence and intelligence to enquiries, helping to solve murder investigations.
- Completed appropriate risk assessment for victims and offenders to identify vulnerability and implement suitable measures to negate risks and protect victims.
- Collaborated with inter-agency units, including the Anti Terrorist Branch to address multifaceted criminal activities.
- Testified in Court to support cases and help reach favourable verdicts for crime victims.
- Cooperated with other police department divisions to gather evidence and share investigation findings.
- Maintained ownership of investigations post charges through progression to family, criminal or coroners court hearings.
- Gathered and carefully analysed digital evidence, reporting findings to The Crown Prosecution Service.
- Handled and protected evidence according to rules and regulations and isolated crime scenes from external interference.
- Engaged in continuous professional development, staying abreast of advancements in forensic science and investigative methods.
- Wrote situation reports outlining incidents and occurrences during field visits for use by internal affairs and investigators.
- Monitored personnel performance through performance appraisals and reviews, recommending exemplary performers for promotions and awards.
- Coordinated with international law enforcement agencies for cases with cross-border implications, enhancing global security efforts.
- Monitored ongoing cases, reviewing new evidence and adjusting investigative approaches as necessary for successful outcomes.
- Supported and guided victims through criminal court proceedings using a person-centred and culturally sensitive approach.
- Prepared detailed reports and case files, ensuring comprehensive documentation for prosecution and legal teams.
- Led and coordinated crime scene management, preserving integral evidence for further examination and legal proceedings.
- Engaged in continuous professional development, staying abreast of advancements in criminology and forensic science.
Bank Clerk
National Westminster Bank
07.1987 - 04.1992
- Delivered exceptional customer service, establishing rapport and trust with bank clients.
- Analysed and assessed financial statements and credit history of existing and potential clients.
- Managed a portfolio of corporate clients, regularly reviewing credit limits to align with changing risk profiles.
- Handled day-to-day administrative tasks effectively and efficiently, aiding smooth running banking operations.
Education
A-Levels - Secondary Education
Dartford Grammar School
Dartford, KEN01-1987
Skills
- Surveillance monitoring
- CCTV monitoring
- Incident response
- Security policy development
- Risk assessment
- Emergency management
- Evidence collection
- Crime analysis
- Incident reports
- Report writing
- Accurate reporting
- Entry screening
- Wand operation
- Premises patrol
- Patrolling expertise
- Radio communications
- Radio proficiency
- Security adherence
- Customer service
- Team collaboration
- Training and mentoring
- Pressure decision-making
- Problem solving
- Conflict resolution
- Communication skills
- Report-writing
- Criminal law knowledge
- Baggage inspection techniques
- Professional demeanour
- Baggage screening techniques
- Law enforcement liaison
- X-Ray screening competence
- Positive attitude
- Customer service excellence
- CCTV operation knowledge
- Time-management
- Decision making
- Active listening
- Effective communication
Timeline
Security Officer
Biggin Hill Airport
11.2021 - Current
Detective Constable
Metropolitan Police Service
05.1992 - 10.2021
Bank Clerk
National Westminster Bank
07.1987 - 04.1992
A-Levels - Secondary Education
Dartford Grammar School