Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Paul Fieldhouse

Sheffield,South Yorkshire

Summary

Dedicated professional with strong technological literacy and front of house skills. Proven ability to operate self-checkout systems efficiently while maintaining a high level of customer service. Experienced in budget management and monetary transactions, consistently delivering results in fast-paced environments.

Enthusiastic Customer Assistant providing exceptional levels of customer care with a consistent can-do attitude. Self-motivated to greet customers and process transactions in timely and efficient manner. Expertise and enthusiasm for outfit recommendations and visual merchandising.

Overview

39
39
years of professional experience
5
5
years of post-secondary education

Work history

Shift Manager

Lidl
Darnell,Sheffield, South Yorkshire
09.2010 - Current
  • Coordinated with team members for seamless shift transitions.
  • Resolved customer complaints promptly to maintain high service standards.
  • Maintained cleanliness and hygiene standards across the work area, ensured a pleasant environment for customers and staff alike..
  • Conducted regular staff meetings, kept everyone updated about company policies or changes therein..
  • Streamlined operations by implementing efficient work procedures.
  • Optimised shift schedules to improve operational efficiency.
  • Enhanced productivity through performance monitoring and constructive coaching sessions.


  • Staff mentor and well being coach

Customer Assistant

Lidl
Darnall Sheffield, South Yorkshire
09.2010 - Current
  • Stocked shelves regularly for easy access to products by customers.
  • Handled cash transactions accurately, enhancing trust between business and clientele.
  • Maintained a clean, organised workspace for the efficient operation of checkout area.
  • Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.
  • Participated actively in staff meetings contributing valuable insights towards improving store performance.
  • Provided excellent customer service to ensure repeat business.
  • Increased sales through suggestive selling techniques.

Sports Technician

All Saints Catholic High School
Sheffield, South Yorkshire
07.2002 - 09.2010
  • Maintained a clean working environment, upheld compliance with health and safety regulations.
  • Set up and took down sporting equipment required for sporting activities
  • Completed Health and Safety Checks everyday
  • Assisted in the running of Sporting events/competitions held
  • Assisted Customers/Clients with complaints
  • Assisted the Management with budgets and monetary control
  • Streamlined operations by implementing effective troubleshooting techniques.

Warehouse operator

EBUYER
Sheffield, South Yorkshire
09.1995 - 07.2002
  • Updated computer systems with new stock data promptly after receipt of deliveries,.
  • Collaborated with team members for smooth warehouse operations.
  • Verified contents of shipments against invoices for accuracy assurance.
  • Improved warehouse efficiency by maintaining orderly stock locations.
  • Communicated effectively with supervisors, improving overall workflow.

Royal Engineer

Army
Catterick, North Yorkshire
02.1989 - 09.1995

Professional Soldier with overseas Tours

Professional footballer

Rotherham United Football Club
Rotherham, South Yorkshire
09.1986 - 01.1989
  • Complied with all club rules and regulations, fostered a disciplined approach to the game.
  • Displayed sportsmanship towards opponents whilst respecting the spirit of the game.
  • Demonstrated high level of teamwork by effectively coordinating with teammates during matches.
  • Maintained peak physical condition for long durations of match play.
  • Engaged in rigorous training routines to gain superior ball control skills.
  • Improved team's goal scoring rate, utilised advanced offensive techniques.
  • Utilised tactical awareness to make valuable contributions on the field during crucial matches.

Education

GCSEs - General Education

Ashliegh Secondary School
Sheffield, South Yorkshire
09.1981 - 08.1986

Skills

  • Patience and tolerance
  • Technological literacy
  • Self-Checkout operation
  • Team Player
  • Budget and Monetary Skills
  • Front of House Skills
  • Hard working
  • Adapts to all situations


References

References available upon request.

Timeline

Shift Manager

Lidl
09.2010 - Current

Customer Assistant

Lidl
09.2010 - Current

Sports Technician

All Saints Catholic High School
07.2002 - 09.2010

Warehouse operator

EBUYER
09.1995 - 07.2002

Royal Engineer

Army
02.1989 - 09.1995

Professional footballer

Rotherham United Football Club
09.1986 - 01.1989

GCSEs - General Education

Ashliegh Secondary School
09.1981 - 08.1986
Paul Fieldhouse