Ambient Grocery Section Leader
Kroger
Richmond, KY
12 2018 - 12 2022
- Hit targets by coaching team and recommending areas for improvement.
- Achieved comprehensive product availability with proactive ordering and replenishment.
- Led team to process and package high product volumes within target timeframes.
- Investigated accidents and near misses, updating training and policies to protect staff.
- Drove strong service culture through team huddles and 1:1 feedback sessions.
- Minimised waste by training staff in food hygiene and correct product handling.
- Enforced service standards to maintain establishment reputation for excellence.
- Evaluated products to select mix meeting current customer demand.
- Managed stock within set minimum and maximum levels to serve customers without over-extending finances.