Paul Doney
Newbury,Berkshire
Summary
Experienced professional focused on strategic account management and business growth. Possess distinctive skills in building and maintaining client relationships, identifying opportunities, and developing tailored solutions. Driven to deliver value for organisations through deep understanding of markets and comprehensive strategic planning.
Overview
24
24
years of professional experience
5
5
years of post-secondary education
Work History
Strategic Account Director
SCC
Birmingham, West Midlands
09.2010 - 03.2025
- Company Overview: SCC is Europe’s largest independent IT company. As an Account Director for large, strategic, managed accounts my role involves leading the commercial and contractual aspects of service delivery, identifying opportunities to expand within strategic accounts and identifing and closing up sell / cross-sell opportunities
- Throughout my tenure, I have:
- Successfully increased both revenue and margin for example increasing a 250K per annum managed service to a 4M per annum service for Countrywide Group or the sale of a high margin, strategic service to Imperial Brands to support their global Service Now environment (500K per annum)
- Delivered high level of service to clients to maintain relationships for future business opportunities.
- Identified and closed upselling opportunities for, networking solutions, key vendor software licensing, hardware, annuity services, EUC, and peripherals
- Driven customer value, becoming a trusted advisor and first point of contact for new projects.
- Driven incremental value through strategic partnership development. with SCC's core vendors
- Improved operational efficiency by standardising account management processes.
- Proactively addressed client concerns, enhancing overall customer experience.
- Crafted bespoke client proposals, leading to greater customer acquisition.
Account Manager
Kavanagh
Bracknell, Berkshire
01.2005 - 09.2010
- Company Overview: Kavanagh was one of the leading partners in the UK providing HPE Consulting Services and IT Infrastructure Solutions to SME and blue chip organisations
- My role encompassed both account management and new business development, requiring close coordination with vendors and the marketing team to identify and secure opportunities
- I built relationships with key personel in customers establishing a strong rapport with clients through regular communication and through this drove business relationships to ensure loyalty and long term relationships. For example I worked with Eriks Group in Birmingham, initially winning a competitive tender and suppor service to replace their HP storage environment and then, due to the success of the engagement an ongoing relationship to replace there network envrioment at all UK based sites around the and Northern Ireland
Client Executive
FrontRange Solutions (Ivanti)
11.2000 - 11.2004
- My role as Client Executive was to build relationships with a core of 50 customers, to upsell Front Range’s Heat Service Management Tool and consultancy services and uncover opportunities for other FrontRange products such as the Goldmine CRM tool
Education
BSC - Politics & Modern History
Brunel University
London 09.1992 - 06.1995
A Levels - History, Psychology and Economics
Alton College
01.1989 - 01.1991
GCSE’s - Maths, English Language, English Literature, Chemistry and History
Ditcham Park School
Petersfield, HampshireSkills
- Skill Soft External Training
- Skill Soft - CompTIA Project
- Skill Soft - Procurement Management
- Skill Soft - Fundamentals of AI & ML
- ITIL Training
- ITIL Foundation Training levels 1 & 2
- SCC Academy Training
- Distributed Services
- Network and Network Security
- Public Cloud
- Service Centre
- Strategic Consulting
- Digital Workplace
- Digital Automation
- ITAM
Accomplishments
SCC Top Performer - Best Deals 2020
SCC HPE GT - 2017
Personal Information
Hobbies: I am an avid runner and cyclist, having completed the Winchester Ultra Marathon, the Bournemouth Marathon, multiple half marathons, and several cycling sportives, including the 100-mile Ride London (in support of the Prostate Cancer Charity)., Additionally, I am a golf enthusiast and a member at Donnington Grove in Newbury.
References
Peter Mahoney, Sales Director Southern, SCC
Timeline
Strategic Account Director
SCC
09.2010 - 03.2025
Account Manager
Kavanagh
01.2005 - 09.2010
Client Executive
FrontRange Solutions (Ivanti)
11.2000 - 11.2004
BSC - Politics & Modern History
Brunel University
09.1992 - 06.1995
A Levels - History, Psychology and Economics
Alton College
01.1989 - 01.1991
GCSE’s - Maths, English Language, English Literature, Chemistry and History
Ditcham Park School
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