Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paul Dennis

Lowton,Cheshire

Summary

During 21 years working at Dunham Forest Golf & Country Club my mission statement was to ensure that both members and visitors received the very best service possible on a daily basis.

This was achieved by showing impeccable communication skills combined with a desire to problem solve.

I am immensely proud that I played a major part in achieving major growth in all area's of the club including casual visitors, members, guests, corporate and society golf days together with transforming a depleted membership to full during 2021.

With such a varied job time, management became essential.

I have become an expert in all aspects of the golf industry, including coaching all abilities, club fitting, modern technology, club repairs, rules and not least retail, having ran my own successful golf store for over 8 years.

My club responsibilities included managing and operating the clubs online tee booking service for both members and visitors together with running all our club competitions through the same system.

I have used my 20 years of experience to learn from my successes and mistakes to become a real industry expert, particularly maximizing daily income through the golf course by balancing members, casual green fees and visiting groups including corporate golf days.

I use my love of most sports and current affairs to find common ground and create a rapport with both golfers and staff.

In my spare time I enjoy Golf, Skiing and walking along with a keen interest in most sports.

Overview

24
24
years of professional experience

Work History

Golf coach

Self employed
04.2022 - Current

Head Professional

Dunham Forest Golf & Country Club
Altrincham, Cheshire
09.2014 - 03.2022
  • Managed all aspects of golf on day to day basis
  • Ran all corporate and charity golf days
  • Ran successful golf shop (as owner)
  • Recruited, employed, trained and managed staff including rota's and payroll.
  • Prepared quarterly reports for VAT purposes and reporting.
  • Booked all casual visitors, corporate days, society groups and Open competitions
  • Managed all club competitions
  • Designed and implemented 3 indoor golf studios
  • Provided first class golf club custom fit service
  • Managed driving range and indoor studio
  • Provided expert tuition and employed coaches
  • Composed and sent a weekly newsletter
  • Provided extensive club repairs service
  • Attended all executive meeting reporting monthly for all golf matters.
  • Involved in marketing of the club for membership, visitors income and Tee sponsorship
  • Responsible for all staff training including Health & Safety procedures and risk assessments.

Interim Head Professional

Ian Wrigley
Altrincham, Cheshire
03.2014 - 09.2014
  • Managed golf shop
  • Managed all club competitions
  • Manage all visitor bookings
  • Managed staff
  • Provided first class tuition
  • Implemented smooth retirement of employer whilst preparing for companies to trade.

Head Assistant Golf Professional

Ian Wrigley
Altrincham, Cheshire
01.2001 - 03.2014
  • Assisted Head Professional in all aspects of golf operations at club
  • Providing expert golf tuition
  • Progressed to become more of a manager in terms of staffing, golf sales and club work.

Education

Diploma of Higher Education - Golf and Business

Professional Golfers Association
Birmingham
01.2000

A-Levels -

The de Ferrers Academy
Burton-on-Trent
07.1992

GCSE -

The de Ferrers Academy
Burton-on-Trent
07.1990

Skills

  • Staff recruitment and training
  • Team leadership
  • Outstanding customer service
  • Outstanding communication skills
  • Coaching and mentoring
  • Custom Fit expert
  • Health and safety adept
  • First Aid & CPR trained
  • Customer rapport
  • Social media savvy
  • Sales and market development
  • Profit and revenue-generating strategies
  • Financial records analysis
  • Sales growth
  • Game rules and regulations
  • Retail leadership

Timeline

Golf coach

Self employed
04.2022 - Current

Head Professional

Dunham Forest Golf & Country Club
09.2014 - 03.2022

Interim Head Professional

Ian Wrigley
03.2014 - 09.2014

Head Assistant Golf Professional

Ian Wrigley
01.2001 - 03.2014

Diploma of Higher Education - Golf and Business

Professional Golfers Association

A-Levels -

The de Ferrers Academy

GCSE -

The de Ferrers Academy
Paul Dennis