Paul Cross
London,UK
Summary
Currently pursuing Level 2 Horticulture at Capel Manor, with a focus on transitioning into the horticulture industry. Over 30 years of experience in music and retail sectors, demonstrating strong project management, team leadership, and event organization skills. Retail management background has enhanced customer service and sales capabilities, applicable across various fields. Expertise in music production and sound engineering has developed a keen attention to detail and creative problem-solving under pressure.
Overview
14
14
years of professional experience
Work history
Host / Booth Attendant
Analog Robot
London
2019.09 - Current
- Applied positive customer service approach to increase satisfaction levels.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Store Manager
Kingsland Records
Dalston, Hackney
2025.03 - 2026.02
- Managed daily operations across two stores and coordinated staff schedules.
- Curated stock of both new and used vinyl and CDs.
Store Manager
Flashback Records Limited
Islington, London
2020.09 - 2024.10
- Oversaw store routines, guided the team, and solved problems.
- Managed schedules, hiring, and employee performance.
- Directed marketing, handled inventory, and improved cost efficiency.
Floor Manager & Buyer
Flashback Records Limited
Islington, London
2012.08 - 2020.09
- Manager of all aspects of day to day running of the store Buyer of all genres specializing in Soul, Jazz, Dance, Hip Hop, Reggae etc
- In-store performance organizer and Sound Engineer
- Researcher & contributor to website, newsletter and social media
Education
BTEC Music Technology - City & Guilds Level 3 Sound Engineering
Amersham & Wycombe College
Amersham, Buckinghamshire 01/1998 - 01/2000
Grounds Maintenance Level 1 - Horticulture
Capel Manor College
London 04/2022 - 05/2022
Skills
- Garden maintenance
- Hedge trimming
- Mowing
- Plant layout and design
- Event organization
- Research and analysis
- Database and inventory management
- Staff supervision
- Employee training
Websites
REFERENCE
- Nic, Smit, Senior Business and Digital Skills Lecturer – Capel Manor College, nic.smit@capel.ac.uk, 0303 003 1234
- Gabriel, Henwood, Analog Robot / CEO, gabriel@analog-robot.com, 07598 867214
Affiliations
- Art & Photography
- Record collector / DJ
- Literature
References
References available upon request.
Timeline
Store Manager
Kingsland Records
2025.03 - 2026.02
Store Manager
Flashback Records Limited
2020.09 - 2024.10
Host / Booth Attendant
Analog Robot
2019.09 - Current
Floor Manager & Buyer
Flashback Records Limited
2012.08 - 2020.09
BTEC Music Technology - City & Guilds Level 3 Sound Engineering
Amersham & Wycombe College
01/1998 - 01/2000
Grounds Maintenance Level 1 - Horticulture
Capel Manor College
04/2022 - 05/2022