Paul Cowley
Kennington,Kent
Summary
Accomplished professional with a diverse skill set, including management, forklift certification, and expertise as a first aider and fire Marshall. Proficient in CSCS training and holding HGV Grade 2 and PCV class 1 qualifications. Experienced in painting and decorating with City and Guilds certification, aiming to leverage skills in a dynamic work environment.
Offering strong candidate for role with background in logistics and transportation. Knowledgeable about safety regulations, time management, and customer service. Ready to use and develop communication, problem-solving, and organisational skills in a management role.
Reliable worker with proven track record of managing stress and time in demanding environments. Confident communicator with customer service experience. Alert, aware and patient professional with strong spacial-awareness and advanced driving abilities.
Overview
27
27
years of professional experience
4
4
years of post-secondary education
Work history
HGV class 2 driver
DHL
Allington, Kent
09.2018 - Current
- Ensured vehicles were in safe condition by undertaking safety checks at start and end of shifts.
- Performed numerous full load and multi-drop deliveries, consistently working within company targets.
- Demonstrated understanding of Tachograph legislation and effective use of Digital Tachograph card.
- Maintained cleanliness of vehicle, promoting a professional image.
- CSCS trainer.
- Safety checks before and after using fork lift driving and clamp truck user.
- Warehouse duties.
- Site maintenance.
- Well being champion.
- First aider.
- Fire marshall.
- Super user for site.
- Unloading of empty cages, using a bailer for recycling cardboard.
- Managing the tray shed staff at very busy times.
- Took ownership of customer issues upon delivery following complaint handling procedures and demonstrating strong interpersonal skills to secure positive outcome.
Coach driver
Bayliss
Eythorne, Kent
03.2018 - 09.2018
- Maintained vehicle cleanliness for enhanced passenger experience.
- Enhanced passenger safety by adhering to traffic rules and regulations.
- Safeguarded luggage during transit, reducing incidents of lost items.
- Conducted daily vehicle inspections; maintained high standards of safety and reliability.
- Achieved high levels of customer satisfaction, offering special assistance to elderly, infirm and disabled passengers.
- Driving around the United Kingdom and Europe.
Bus Driver
Go Ahead
Bexleyheath, Bexley
02.2003 - 03.2018
- Maintained punctuality for smooth running of timetable schedules.
- Assisted elderly or disabled passengers, promoting inclusivity and respect.
- Provided excellent customer service to passengers, ensuring a comfortable journey.
- Checked validity of passenger tickets or passes to prevent fraud.
- Undertook routine vehicle inspections for safe driving conditions.
Manager
East Thames Buses
07.1998 - 02.2003
- Facilitated staff training, resulting in better customer service.
- Enforced safety regulations to reduce workplace accidents.
- Delegated tasks efficiently to maximise productivity.
- Fostered a positive work environment with regular team-building activities.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
Education
GCSEs - Mathematics
Bexleyheath School
Bexleyheath, Bexley 09.1981 - 06.1985
Skills
- Management
- Forklift certification
- First Aider
- Fire Marshall
- CSCS trainer
- HGV Grade 2
- PCV class 1
- Painting and decorating City and Guilds
Accomplishments
I have been awarded the Queens bravery award for rescuing two people from a house fire. This was presented as part of a Fire Brigade awards ceremony.
Timeline
HGV class 2 driver
DHL
09.2018 - Current
Coach driver
Bayliss
03.2018 - 09.2018
Bus Driver
Go Ahead
02.2003 - 03.2018
Manager
East Thames Buses
07.1998 - 02.2003
GCSEs - Mathematics
Bexleyheath School
09.1981 - 06.1985