Paul Bruce

Seasonal Manager, Drumchapel, Nov 2024 - Present
Building & Trade Manager, Drumchapel, Nov 2018 - Oct 2024
Nightshift Manager, Parkhead, Oct 2017 - Oct 2018
Nightshift Manager, Coatbridge, Nov 2016 - Sept 2017
Building Manager, Coatbridge, April 2016 - Oct 2016

After completing the B&Q Aspire Programme, learning new skills to develop further, I achieved my first manager position in April 2016. Over the years I have worked in various management positions across the Glasgow region, some short term to gain experience in different area's. As manager my responsibilities involve the running of my team and the wider store as a duty manager including rota management, team development, meeting sales targets and problem solving for our customers when issues arise. Safety is paramount, this includes the safe operation of our warehouse area in accordance with the vehicle movement plan as we operate 7.5t vehicles, hiab vehicles, forklift trucks and powered pallet trucks in a busy environment as well as timber saw. To ensure all procedures are followed I observe behaviours in this area and correct/coach the team when required. Checks carried out weekly on fire alarms and doors. Safe locking of store and all moneys stored away in safe. Delivering daily team briefs to ensure my team knows their tasks for the day with clear expectations set.

Building & Tradepoint Customer Advisor, Drumchapel, June 2010 - March 2016

Serving customers on tills, placing orders direct to site. Recruiting customers to our membership programme. Stock flow management. Loading customer orders to their vehicles with forklift. Answering queries over the phone.

Working in a busy warehouse environment. Picking and building furniture orders for customers. Loading orders on to delivery vans. Unloading stock deliveries to the warehouse using a REACH forklift. Occasionally accompanying drivers on deliveries to assist with the unload of larger orders. Setting up furniture displays in store. Day to day tasks such as compacting cardboard, ensuring the warehouse area remained clean and safe for vehicle operation.