Paul Bowers
Heswall,Wirral
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work history
Evri Delivery - Freelance
Evri
Bromborough, Wirral
10.2023 - Current
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Applied positive customer service approach to increase satisfaction levels.
Front of house team member
Brunch Cafe
Heswall, Wirral
08.2024 - 09.2025
- Greeted guests warmly upon arrival, creating a welcoming atmosphere.
- Contributed to team success by maintaining cleanliness and organisation in work areas.
- Balanced the needs of multiple tables whilst maintaining top-quality customer service.
- Promoted special offers or events to increase awareness among customers.
Immigration officer
Home Office
Liverpool, Merseyside
04.2023 - 10.2023
- Streamlined application processes to improve customer service experience.
- Prepared detailed reports on immigration trends, influencing policy development efforts.
- Conducted investigations into immigration violations, leading to increased law enforcement.
- Handled escalated customer complaints effectively, improving public relations.
Temporary Administration
Various Recruitment Companies
Liverpool, Merseyside
01.2021 - 10.2023
- Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol.
- Maintained high levels of data accuracy for smooth business operations by conducting regular database audits.
- Organised important company meetings, leading to improved communication across departments.
- Enhanced team productivity for better project completion rates through effective schedule management.
- Streamlined office operations by implementing efficient administrative procedures.
Head chef
La Bahia
Hoylake, Wirral
01.2018 - 01.2021
- Developed seasonal menus to offer variety and freshness in dishes served.
- Established strong rapport with team members through effective communication skills.
- Implemented new recipes for enhanced menu diversity.
- Coordinated with front-of-house staff to ensure seamless service delivery.
Education
Bachelor of Arts - History and English
University of Liverpool
Liverpool 09.1998 - 08.2001
Skills
- Communication skills
- Problem-solving
- Calm under pressure
- Inventory management
- Resourcefulness
Timeline
Front of house team member
Brunch Cafe
08.2024 - 09.2025
Evri Delivery - Freelance
Evri
10.2023 - Current
Immigration officer
Home Office
04.2023 - 10.2023
Temporary Administration
Various Recruitment Companies
01.2021 - 10.2023
Head chef
La Bahia
01.2018 - 01.2021
Bachelor of Arts - History and English
University of Liverpool
09.1998 - 08.2001