Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Paul Bonaito

Summary

Throughout all my working career, I've had a strong work ethic maintaining high levels of attention to detail, with customer service at the forefront.

i pride myself on my punctuality and attendance. I have a can do attitude, there are always solutions to any problems, which i succeeded in doing while i was officer in charge at both Crown and Magistrates courts in Carlisle, during which there were many high profile criminal cases which required high levels of planning and preparation to ensure that everything ran smoothly and safely for everyone involved, and also as Goods Inwards manager at Swann Morton, solving production and logistical issues, and keeping paperwork up to date.

On the patient transport side with the Ambulance i had to deal with a diverse range of people with their own unique requirements, which i carried out with care , compassion and respect.

Overview

45
45
years of professional experience

Work history

Ambulance care assistant and driver

North West Private Ambulance Liaison Services
Carlisle, Cumbria
08.2022 - Current
  • Followed appropriate training and procedures to handle ancillary equipment,
  • Retrieved and transported patients safely to and from hospital.
  • Cleaned vehicle daily to comply with Infection Prevention and Control procedures.
  • Identified problems with meeting appointment times and provided alternative plans.

Prisoner Custody Officer

GeoAmey
Carlisle, Cumbria
01.2015 - 07.2022
  • Kept accurate and timely data in prisoner records and carried out other administrative duties.
  • Received, inducted and discharged prisoners following established procedures.
  • Performed internal and external escort duties of prisoners with meticulous attention to detail to avoid incidents.
  • Understood underlying security issues within designated working areas, successfully managing issues.
  • Built respectful but assertive relationships with prisoners, utilising innate negotiation abilities to maintain peace and promote positive environments.
  • Identified vulnerable people in custody and handled instances of self-harmin accordance with SPS Talk To Me protocols.
  • Managed prisoner grievances and complaints to conclusion or upward referral.
  • Oversaw activities of [Number]+ prisoners, guaranteeing safety.
  • Maintained comprehensive understanding of all rules, policies and laws that governPrison Officer practice.
  • Organised and distributed clothing, reading material, toiletries and specialised items.
  • Performed thorough searches of prisoners and cells to reduce contraband items.
  • Resolved incidents calmly, maintaining best-possible safety and security of prison staff and offenders.
  • Acted as professional role model to other staff and those within prison care.

Security Guard Officer

G4S Security
Carlisle, Cumbria
03.2014 - 12.2015
  • Deterred criminal activity, vandalism and general misconduct by providing highly visible security presence and patrols.
  • Secured personnel and premises by inspecting buildings, patrolling property and monitoring CCTV cameras.
  • Updated reports and logbooks on security actions performed, supporting smooth and safe facility operations.
  • Prepared regular written logs and incident reports at close of each shift for management team.
  • Administered effective first aid and liaised with emergency services.
  • Handled day-to-day and emergency incidents with a calm, professional demeanour, enabling positive outcomes.
  • Adjusted security systems and equipment to gain better coverage of car parks, interior and exterior buildings.
  • Closely observed CCTV surveillance systems to monitor movement of goods and other personnel.
  • Maintained composure and professionalism while screening visitors during high-volume periods.
  • Operated scanners to screen guests and belongings.
  • Provided friendly, courteous and efficient front-desk assistance, earning consistently positive customer feedback.
  • Conducted fire and security alarm testing to create stable systems.
  • Remained focused and vigilant during long periods of sitting, walking and standing for dependable security services.
  • Responded immediately to emergency situations, remaining professional, calm and effective under pressure.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Responded to alarms and investigated disturbances, contacting local law enforcement personnel in escalating situations.
  • Safeguarded employee and visitor health, safety and assets through effective on-foot patrols and CCTV observation.
  • Established effective access control systems, logging staff and visitor movement for accurate site records.

Goods Inwards Stores Manager

Swann Morton LTD
Sheffield, South Yorkshire
11.1978 - 03.2014
  • Achieved high levels of customer satisfaction to increase recommendations and repeat business.
  • Advised customers on insurance and protection options to increase sales.
  • Completed trip reporting for up to [Number] rental vehicles daily for accurate, up-to-date records.
  • Exceeded customer expectations by providing assistance with vehicle, travel and local area information.
  • Worked flexibly to cover varied branch opening hours and fill in during staff absences.
  • Stocked and restocked inventory upon delivery receipt, maintaining accurate supply records.
  • Completed opening and closing procedures each day.
  • Monitored stock levels and wrote timely order supply requests to replenish merchandise.
  • Optimised store performance through continuous evaluation of existing processes and identifying improvement opportunities.
  • Acted as liaison between staff and management to maintain two-way communications that improved store performance.
  • Maintained strong partnership with Operations Manager to keep alignment and timely communication.
  • Upheld positive and proactive approach to challenges, using initiative and demonstrating commitment and flexibility.
  • Enforced licensing laws, health and safety regulations and all regulatory guidelines and legislation at all events.
  • Oversaw daily store cleaning and general store maintenance to keep high company standards.

Education

Colley Comprehensive School
Sheffield

Skills

  • Vehicle cleaning and disinfection
  • Journey documentation
  • Patient monitoring
  • Securing patient property
  • Equipment care
  • Infection Prevention and Control
  • Clinical risk assessments
  • Fire precautions
  • Stretcher transfers
  • [Location] street knowledge
  • First Aid and CPR
  • Ambulance restocking
  • Manual patient handling
  • Medical assistance
  • UK highway code
  • Traffic legislation
  • Compassionate care
  • Dynamic risk assessment

Languages

English
Beginner

Timeline

Ambulance care assistant and driver

North West Private Ambulance Liaison Services
08.2022 - Current

Prisoner Custody Officer

GeoAmey
01.2015 - 07.2022

Security Guard Officer

G4S Security
03.2014 - 12.2015

Goods Inwards Stores Manager

Swann Morton LTD
11.1978 - 03.2014

Colley Comprehensive School

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Paul Bonaito