Paul Blythe
Banstead,Surrey
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
30
30
years of professional experience
Work History
Deputy Team leader
Waitrose
Banstead, Surrey
09.2022 - 11.2024
- Delegated tasks effectively to maximise productivity.
- Developed comprehensive training sessions for enhanced team skills.
- Increased efficiency with regular team meetings and feedback sessions.
- Balanced workload distribution, resulting in increased productivity level.
- Implemented new procedures to maintain high safety standards.
- Oversaw staff rotation schedule, ensuring optimal coverage during peak hours.
- Led by example to instill positive, inclusive and collaborative culture in team of 30-40.
- Coached team members through new or difficult workflows.
- Followed opening, closing and shift changeover procedures for seamless operations.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Delegated tasks to make best use of individuals' skills.
- Monitored health and safety measures for guaranteed compliance.
Team Manager
Marks & Spencer
City of London
09.1994 - 08.2022
- Worked in various locations across London City
- Self Serve Human Resources- recruitment, investigations and disciplinary
- Coordinated with various departments for seamless workflow.
- Achieved higher team efficiency with regular training and mentoring sessions.
- Conducted performance evaluations to identify areas of improvement.
- Streamlined operations, leading to increased team performance.
- Boosted morale by recognising and rewarding exceptional work.
- Implemented staff rota schedules to ensure adequate coverage during peak times.
- Provided consistent leadership to maintain high levels of team performance and satisfaction.
- Developed action plans for continuous process improvement initiatives.
- Addressed customer complaints promptly, ensuring customer satisfaction and retention.
- Handled employee grievances to maintain harmony within workforce.
- Prioritised workload effectively, resulting in timely completion of tasks.
- Delegated responsibilities efficiently amongst team members.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Led and managed administrative staff to maintain smooth daily operations.
- Monitored health and safety measures for guaranteed compliance.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
- Organised financial and operational data to help with yearly budgeting and planning.
Education
English, Maths, Science, French, Media Studies, Geography, History and Music
Tamworth Manor High School
MitchamSkills
- Full Drivers License
- Health and Safety Compliance
- Leadership skills
- Training and Development
- Outstanding customer service
- HR administration
- Line management support
- Task prioritising
- Team supervision
- Employee performance reviews
sections.external_links.name
Timeline
Deputy Team leader
Waitrose
09.2022 - 11.2024
Team Manager
Marks & Spencer
09.1994 - 08.2022
English, Maths, Science, French, Media Studies, Geography, History and Music
Tamworth Manor High School
Similar Profiles
Wayne WallaceWayne Wallace
Picker at WaitrosePicker at Waitrose
Sandra AnjoSandra Anjo
Supermarket Assistant at WaitroseSupermarket Assistant at Waitrose
Max SykesMax Sykes
Store assistant at Waitrose (Work Experience)Store assistant at Waitrose (Work Experience)