Paul Blakeley
Wickford,Essex
Summary
Possesses strong organisational skills, attention to detail, and time efficiency, ensuring seamless operations. Career goal includes leveraging interpersonal savvy to enhance operational efficiency and drive business success.
Adaptable and reliable professional with robust foundation in problem-solving and communication skills, seamlessly transfer technical knowledge and analytical abilities to new challenges. Demonstrated aptitude for collaborative teamwork and innovative thinking. Eager to deliver good customer service.
Overview
23
23
years of professional experience
Work history
Processes and Systems Specialist
DB Schenker
Laindon, Essex
06.2013 - 10.2025
- Client satisfaction by delivering specialised support and advice.
- Streamlined operational procedures with innovative system improvements.
- Resolved technical issues promptly, enhancing overall system performance.
- Collaborated effectively with cross-functional teams for successful project completion.
- Led training sessions for staff skill improvement.
- Improved workflow efficiency with thorough process analysis.
- Supporting over 150 users within UK/IE cluster.
- Reason for leaving redundancy.
TANGO Deployment Specialist
DB Schenker
Essen , North Rhine Westphalia
05.2012 - 05.2013
- Deploying new Transport Management System to UK/IE within given time frame.
- Training users on new Transport Management System
- Maintaining Master Data Settings for each country
- Testing new functionalities and reporting defects
- Developing training manuals
- Understanding and implementing country requirements
- Working in team environment to deliver project deployment on time
- Enhancing knowledge using e-Learning modules.
Ocean Export Team Leader FCL & LCL
DB Schenker
Laindon, Essex
01.2008 - 04.2012
- Conducted regular performance reviews to identify areas of improvement for each team member.
- Resolved conflicts effectively, promoting harmony within workforce.
- Fostered high-performing environment to drive productivity and quality.
- Encouraged open communication, fostering positive work culture.
- Monitored daily operations whilst reducing operational cost significantly.
- Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
- Improved customer satisfaction through close collaboration.
- Increased team cohesion by implementing regular feedback sessions.
- Coached team members through new or difficult workflows.
- Supported new hires through on-boarding process for speedy and successful training.
Export clerk
DB Schenker
Laindon, Essex
10.2006 - 12.2007
- Collaborated with shipping companies, ensuring efficient cargo transport.
- Resolved logistical issues, enhancing overall operational efficiency.
- Facilitated communication between suppliers and customers, fostering strong relationships.
- Coordinated export documentation for smooth customs clearance.
- Handled escalated customer queries, resulting in improved client satisfaction rates.
- Prepared detailed reports on shipment activities for senior management review.
- Liaised with clients whilst providing exceptional customer service.
- Oversaw customs classification and audit processes and managed audit controls.
- Followed correct customs clearance procedures for exporting and importing goods.
Airfreight Export Clerk
DHL
Basildon, Essex
01.2003 - 09.2006
- Strengthened customer trust by addressing their queries and concerns regarding exports promptly and efficiently.
- Expedited shipment processes to meet tight deadlines.
- Coordinated with regulatory bodies for obtaining necessary export licenses.
- Prepared detailed reports on shipment activities for senior management review.
- Collaborated with shipping companies, ensuring efficient cargo transport.
- Followed correct customs clearance procedures for exporting and importing goods.
- Verified cargo contents against transport documentation.
- Compared carrier terms and fees to determine most cost-effective service.
- Reason for leaving redundancy.
Education
Little Ilford Secondary School
London07.1987
Skills
- Logistics management
- Client engagement
- Supply chain management
- Employee training
- Resilience under pressure
- Interpersonal savvy
- Time efficiency
- Customer Service
- Attention to Detail
- Organisational skills
Affiliations
- Football, Padel, Films, Music, Reading, Gaming, Travelling, Gym, Supporting care, learning coding languange
References
References available upon request.
Timeline
Processes and Systems Specialist
DB Schenker
06.2013 - 10.2025
TANGO Deployment Specialist
DB Schenker
05.2012 - 05.2013
Ocean Export Team Leader FCL & LCL
DB Schenker
01.2008 - 04.2012
Export clerk
DB Schenker
10.2006 - 12.2007
Airfreight Export Clerk
DHL
01.2003 - 09.2006
Little Ilford Secondary School