Paul Arnold
Moreton,Wirral
Overview
37
37
years of professional experience
2
2
years of post-secondary education
Work history
Small business owner
Primo Sacchi
Birkenhead, Wirral
02.2012 - Current
- Launched new products.
- Reviewed financial data and reports to formulate annual and quarterly budgets.
- Applied customer feedback to inform business strategy and foster continued loyalty.
- Managed cash flow.
- Demonstrated exceptional customer service, backed up by customer feedback.
- Researched market trends and consumer behaviour to support business decision-making.
- Facilitated ongoing website updates and maintenance to align with brand evolution.
- Selected and procured industry-leading software and innovations to support operational efficiency.
- Liaised with vendors to achieve fsuppliers product pricing and timely stock replenishment.
- Promoted company products and services on social media to increase brand awareness.
- Forecasted sales figures and aligned inventory with expected demand.
- Addressed operational inefficiencies, implementing actionable improvements to support business growth.
- Product photography and editing ready for product listings.
- Creating all product listings on Amazon, Shopify site and eBay.
- Basic SEO on the website including the images.
- Scorecard generstion to show effectiveness of different areas.
- All email and written customer services.
- Collaboration with industry professionals for assistance iwith advertising on Amazon, Google and Social Media.
- Email campaigns to existing customers.
Trainee electrician
Sub Contractor
London, London
03.2008 - 02.2012
- Tested wiring and other system parts to determine electrical flow and function.
- Assisted with electrical installations, including lighting and smoke detectors.
- Maintained clean, neat and organised work areas.
- Demonstrated knowledge of safety protocols and industry best practices.
- Gathered parts supplies and tools in preparation for each workday or new job.
- Reviewed wiring and circuit diagrams to determine sequences and methods of operation.
- Used hand and power tools and diagnostic equipment to complete various aspects of jobs.
- Inspected wiring to evaluate issues and identify short circuits.
- Supported team members to deliver high-quality workmanship.
- Installed new electrical components and fixtures.
- Promoted commitment to safety standards and HSE requirements.
- Measured and cut required supplies such as wire and conduit.
- Adhered to work site safety protocols and reported potential hazards.
- Followed direction of senior electrical professionals to complete safe, efficient and accurate work.
- Collaborated with team members to accomplish projects.
- Diagnosed and tested wiring faults, recording details for traceability.
- Repaired existing systems and replaced malfunctioning parts.
- Shadowed qualified electricians to understand electrical installation, repair and maintenance tasks.
- Reviewed wiring and circuit diagrams to effectively determine sequences and methods of operation.
Mortgage broker
Cavendish Mortgage Brokers
London, London
03.2007 - 03.2008
- Assessed financial strength and credit-worthiness of clients, evaluating individual criteria to determine most appropriate product.
- Provided additional advice and guidance on buildings cover and life insurance.
- Built outstanding relationships with clients through bespoke care and advice, going above and beyond to promote client loyalty and retention.
- Forged exceptional relationships with lenders and estate agents, aiding smooth-running property purchase proceedings.
- Provided exceptional level of customer service at all stages of mortgage loan process.
- Maintained up-to-date knowledge on mortgage market trends to develop robust business development strategies and accurate revenue forecasting.
- Assessed clients' financial situations to evaluate readiness for mortgage application to help maintain high approval ratings.
- Maintained up-to-date understanding of market trends and developments to offer best possible customer advice.
- Explained payment terms and conditions for loans, offering one-on-one appointments for clients with complex loan needs to aid understanding.
- Secured affordable, cost-effective mortgage options tailored to client needs to drive satisfaction rates.
- Drove a culture of high productivity and continuous improvement by establishing KPI metrics across all sales operations.
- Evaluated bespoke client needs to source products best suited to current financial circumstances.
- Adhered to all compliance guidelines for retail mortgage lending.
Mortgage Broker
Cobalt Capital LLP
London, London
Mar 2005 - Mar 2007
- Assessed financial strength and credit-worthiness of clients, evaluating individual criteria to determine most appropriate product.
- Forged exceptional relationships with lenders and estate agents, aiding smooth-running property purchase proceedings.
- Maintained up-to-date understanding of market trends and developments to offer best possible customer advice.
- Evaluated bespoke client needs to source products best suited to current financial circumstances.
- Promoted, grew and preserved network and referral systems, boosting client retention rate.
- Trained and mentored 1 junior broker to consistently achieve annual sales targets.
- Built outstanding relationships with clients through bespoke care and advice, going above and beyond to promote client loyalty and retention.
- Provided additional advice and guidance on buildings cover and life insurance.
- Maintained up-to-date knowledge on mortgage market trends to develop robust business development strategies and accurate revenue forecasting.
- Adhered to all compliance guidelines for retail mortgage lending.
- Explained payment terms and conditions for loans, offering one-on-one appointments for clients with complex loan needs to aid understanding.
- Provided exceptional level of customer service at all stages of mortgage loan process.
- Assessed clients' financial situations to evaluate readiness for mortgage application to help maintain high approval ratings.
- Secured affordable, cost-effective mortgage options tailored to client needs to drive satisfaction rates.
Mortgage Broker
John Charcol
London, London
Mar 2004 - Mar 2005
- Secured affordable, cost-effective mortgage options tailored to client needs to drive satisfaction rates.
- Adhered to all compliance guidelines for retail mortgage lending.
- Provided additional advice and guidance on buildings cover and life insurance.
- Promoted, grew and preserved network and referral systems, boosting client retention rate.
- Forged exceptional relationships with lenders and estate agents, aiding smooth-running property purchase proceedings.
- Maintained up-to-date understanding of market trends and developments to offer best possible customer advice.
- Built outstanding relationships with clients through bespoke care and advice, going above and beyond to promote client loyalty and retention.
- Evaluated bespoke client needs to source products best suited to current financial circumstances.
- Assessed clients' financial situations to evaluate readiness for mortgage application to help maintain high approval ratings.
- Explained payment terms and conditions for loans, offering one-on-one appointments for clients with complex loan needs to aid understanding.
- Assessed financial strength and credit-worthiness of clients, evaluating individual criteria to determine most appropriate product.
- Provided exceptional level of customer service at all stages of mortgage loan process.
Mortgage Broker
WJ Meade / Robert Stirling
London, London
1998 - 2004
- Adhered to all compliance guidelines for retail mortgage lending.
- Explained payment terms and conditions for loans, offering one-on-one appointments for clients with complex loan needs to aid understanding.
- Provided exceptional level of customer service at all stages of mortgage loan process.
- Secured affordable, cost-effective mortgage options tailored to client needs to drive satisfaction rates.
- Evaluated bespoke client needs to source products best suited to current financial circumstances.
- Maintained up-to-date knowledge on mortgage market trends to develop robust business development strategies and accurate revenue forecasting.
- Maintained up-to-date understanding of market trends and developments to offer best possible customer advice.
- Assessed clients' financial situations to evaluate readiness for mortgage application to help maintain high approval ratings.
- Assessed financial strength and credit-worthiness of clients, evaluating individual criteria to determine most appropriate product.
- Built outstanding relationships with clients through bespoke care and advice, going above and beyond to promote client loyalty and retention.
- Forged exceptional relationships with lenders and estate agents, aiding smooth-running property purchase proceedings.
- Provided additional advice and guidance on buildings cover and life insurance.
Mortgage Broker
Woolwich Building Society
Barkingside, Essex
03.1998 - 03.1999
- Explained payment terms and conditions for loans, offering one-on-one appointments for clients with complex loan needs to aid understanding.
- Secured affordable, cost-effective mortgage options tailored to client needs to drive satisfaction rates.
- Provided additional advice and guidance on buildings cover and life insurance.
- Assessed clients' financial situations to evaluate readiness for mortgage application to help maintain high approval ratings.
- Provided exceptional level of customer service at all stages of mortgage loan process.
- Maintained up-to-date knowledge on mortgage market trends to develop robust business development strategies and accurate revenue forecasting.
- Built outstanding relationships with clients through bespoke care and advice, going above and beyond to promote client loyalty and retention.
- Adhered to all compliance guidelines for retail mortgage lending.
- Forged exceptional relationships with lenders and estate agents, aiding smooth-running property purchase proceedings.
- Promoted, grew and preserved network and referral systems, boosting client retention rate.
- Maintained up-to-date understanding of market trends and developments to offer best possible customer advice.
- Evaluated bespoke client needs to source products best suited to current financial circumstances.
- Assessed financial strength and credit-worthiness of clients, evaluating individual criteria to determine most appropriate product.
Mortgage Broker
WJ Meade
Enfield, Middlesex
03.1994 - 03.1998
- Provided additional advice and guidance on buildings cover and life insurance.
- Assessed clients' financial situations to evaluate readiness for mortgage application to help maintain high approval ratings.
- Provided exceptional level of customer service at all stages of mortgage loan process.
- Adhered to all compliance guidelines for retail mortgage lending.
- Built outstanding relationships with clients through bespoke care and advice, going above and beyond to promote client loyalty and retention.
- Maintained up-to-date knowledge on mortgage market trends to develop robust business development strategies and accurate revenue forecasting.
- Evaluated bespoke client needs to source products best suited to current financial circumstances.
- Assessed financial strength and credit-worthiness of clients, evaluating individual criteria to determine most appropriate product.
- Explained payment terms and conditions for loans, offering one-on-one appointments for clients with complex loan needs to aid understanding.
- Forged exceptional relationships with lenders and estate agents, aiding smooth-running property purchase proceedings.
- Secured affordable, cost-effective mortgage options tailored to client needs to drive satisfaction rates.
- Maintained up-to-date understanding of market trends and developments to offer best possible customer advice.
Mortgage Broker
Adam Kennedy
Waltham Abbey, Hertfordshire
1991 - 1994
- Evaluated bespoke client needs to source products best suited to current financial circumstances.
- Built outstanding relationships with clients through bespoke care and advice, going above and beyond to promote client loyalty and retention.
- Explained payment terms and conditions for loans, offering one-on-one appointments for clients with complex loan needs to aid understanding.
- Provided additional advice and guidance on buildings cover and life insurance.
- Maintained up-to-date knowledge on mortgage market trends to develop robust business development strategies and accurate revenue forecasting.
- Secured affordable, cost-effective mortgage options tailored to client needs to drive satisfaction rates.
- Assessed financial strength and credit-worthiness of clients, evaluating individual criteria to determine most appropriate product.
- Adhered to all compliance guidelines for retail mortgage lending.
- Provided exceptional level of customer service at all stages of mortgage loan process.
- Assessed clients' financial situations to evaluate readiness for mortgage application to help maintain high approval ratings.
- Maintained up-to-date understanding of market trends and developments to offer best possible customer advice.
- Forged exceptional relationships with lenders and estate agents, aiding smooth-running property purchase proceedings.
Mortgage Broker
Key Consultants
Milton Keynes, Buckinghamshire
1989 - 1991
- Assessed financial strength and credit-worthiness of clients, evaluating individual criteria to determine most appropriate product.
- Provided exceptional level of customer service at all stages of mortgage loan process.
- Secured affordable, cost-effective mortgage options tailored to client needs to drive satisfaction rates.
- Maintained up-to-date knowledge on mortgage market trends to develop robust business development strategies and accurate revenue forecasting.
- Adhered to all compliance guidelines for retail mortgage lending.
- Assessed clients' financial situations to evaluate readiness for mortgage application to help maintain high approval ratings.
- Forged exceptional relationships with lenders and estate agents, aiding smooth-running property purchase proceedings.
- Evaluated bespoke client needs to source products best suited to current financial circumstances.
- Maintained up-to-date understanding of market trends and developments to offer best possible customer advice.
- Explained payment terms and conditions for loans, offering one-on-one appointments for clients with complex loan needs to aid understanding.
- Provided additional advice and guidance on buildings cover and life insurance.
- Built outstanding relationships with clients through bespoke care and advice, going above and beyond to promote client loyalty and retention.
Bank Clerk
Natwest Bank
Dunstable, Bedfordshire
1987 - 1989
- Managed accounts and financial transactions for new and existing customers.
- Performed document enquiries to resolve disputed transactions.
- Balanced internal banking transactions daily.
- Prevented fraud by verifying customer identities and validating transaction details.
- Guaranteed transparent transactions by ensuring compliance with established banking policies.
- Avoided non-compliance losses, maintaining detailed records on transaction details.
- Guaranteed transparent transactions, enforcing compliance with established policies.
- Enabled smooth processing of financial transactions, working collaboratively with customers and bank departments.
- Helped customers complete credit card and general bill payments in-person or via online banking system.
- Organised transfers to move money between customer accounts, between customers, and between businesses.
- Inspected cheques and money orders to identify fraud markers.
- Maintained compliance with internal controls and UK banking regulations.
- Took care to verify transactions and maintain security protocols, protecting institution from avoidable losses.
- Directed customers to necessary personnel for specific questions or advanced service requests.
- Reconciled accounts and cash drawers for discrepancy-free recordkeeping.
- Observed correct procedures regarding financial and customer information to prevent breaches and data misuse.
- Processed cash deposits and withdrawals for customers.
- Adjusted client accounts with credits or debits matching current needs.
Education
A-Levels - Maths, Physics, Computer Science
Vandyke Upper School And Community College
Leighton Buzzard 09.1985 - 05.1987
Certification
Financial Planning Cerificates 1,2 and 3
CeMAP
City & Guilds Electrical Installation
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
swipe to browse
Quote
If you are not part of the solution, then you are part of the problem.
People do not plan to fail, they fail to plan.
Unknown
Skills
- Learn new things quickly
- Enjoy learning
- Enquisitive mind
- Like to know how things work
- Good with numbers
- Good with people
- Look at different ways to achieve a goal
- Open to ideas
- Like to plan
- Can adapt if plans change
- Happy to work in a team and on my own
- Reliable
- Responsible
- Trustworthy
Timeline
Small business owner
Primo Sacchi
02.2012 - Current
Trainee electrician
Sub Contractor
03.2008 - 02.2012
Mortgage broker
Cavendish Mortgage Brokers
03.2007 - 03.2008
Mortgage Broker
Cobalt Capital LLP
Mar 2005 - Mar 2007
Mortgage Broker
John Charcol
Mar 2004 - Mar 2005
Mortgage Broker
WJ Meade / Robert Stirling
1998 - 2004
Mortgage Broker
Woolwich Building Society
03.1998 - 03.1999
Mortgage Broker
WJ Meade
03.1994 - 03.1998
Mortgage Broker
Adam Kennedy
1991 - 1994
Mortgage Broker
Key Consultants
1989 - 1991
Bank Clerk
Natwest Bank
1987 - 1989
A-Levels - Maths, Physics, Computer Science
Vandyke Upper School And Community College
09.1985 - 05.1987