Cooking, Driving, Cycling and Traveling
Paul Anumudu
IT/Admin Specialist
Wolverhampton
Summary
Organized and dependable candidate, successful at managing multiple priorities and tasks with a positive attitude. Willingness to take on added responsibilities to meet team goals. A Happy Team Leader with over 10years experience in IT Skills.
Overview
21
21
years of professional experience
Work History
IT/Office Administrator
Square Root Group Ltd
09.2023 - 02.2024
- Optimized software performance through regular updates, patches, and maintenance tasks to ensure seamless user experience.
- Managed vendor relationships effectively for timely procurement of IT equipment while adhering to budget constraints.
- Streamlined IT support processes with effective ticketing systems and prioritization methods for rapid issue resolution.
- Interacted with customers by phone, email, or in-person to provide information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Edited documents to improve accuracy of language, flow, and readability.
- Reconciled account files and produced monthly reports.
Real Estate Sales Associate
Lekki Property Limited
03.2010 - 01.2023
- Collaborated with fellow real estate agents to share listings and find the perfect match for both buyers and sellers.
- Utilized social media marketing strategies to promote properties, reaching a wider audience and increasing inquiries.
- Generated leads for sales and rental properties through cold calls and referrals.
- Achieved consistent client satisfaction ratings by maintaining regular communication updates throughout each stage of the buying or selling process.
- Organize monthly trainings for agents.
- Organize regular inspections for clients.
- Negotiated favorable contract terms for clients, resulting in successful closings and increased client satisfaction.
Customer Service Representative
Twinnet Business Solutions
01.2003 - 12.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Investigated and resolved customer inquiries and complaints quickly.
- Promptly responded to inquiries and requests from prospective customers.
Sales Representative Team Leader
Globacom Limited
02.2004 - 12.2007
- Developed new business opportunities by prospecting potential clients and presenting product benefits.
- Created professional sales presentations and seminars to effectively
demonstrate product features and competitive advantages. - Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Generated new leads through networking and attending industry
events. - Built relationships with customers and community to promote long term
business growth. - Set and achieved company defined sales goals.
- Worked with sales team to collaboratively reach targets, consistently
meeting or exceeding personal quotas. - Kept detailed records of daily activities through online customer
database. - Fostered vital customer relationships to generate $100s of thousands in
sales.
Education
Health, Safety And Environment (HS&E) - Health Education
The Digital College
Wolverhampton, United Kingdom 04.2001 -
Sales And Marketing Education - Business Administration And Management
St Augustine's Technical College
Nigeria 04.2001 -
Skills
Administrative Support
Customer Engagement
Mail handling
File Maintenance
Office Supply Management
Document Scanning
Leadership and supervision
Meeting Coordination
Adhering to Health & Safety policies at work place
Excellent Leadership, Communication and IT Skills
An ability to work as part of a team to achieve the company goals and projects
Multi-tasking and prioritization
Use of computer for any office work (Microsoft Office etc)
Interests
References
Available on request
Timeline
IT/Office Administrator
Square Root Group Ltd
09.2023 - 02.2024
Real Estate Sales Associate
Lekki Property Limited
03.2010 - 01.2023
Sales Representative Team Leader
Globacom Limited
02.2004 - 12.2007
Customer Service Representative
Twinnet Business Solutions
01.2003 - 12.2022
Health, Safety And Environment (HS&E) - Health Education
The Digital College
04.2001 -
Sales And Marketing Education - Business Administration And Management
St Augustine's Technical College
04.2001 -
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