- I like Motor Sports , F1 , Football , Cricket , Chess , Quizes , Music , Gigs and Theatre Shows
Paul Andrews
Derby,Derbyshire
Summary
Compliance professional with expertise in regulatory adherence and implementation of compliance programs. Proficient in conducting audits, identifying risks, and developing mitigation strategies. Strong communicator with a deep understanding of industry regulations and corporate governance. Confident in navigating regulatory frameworks and ensuring compliance. Skilled at analysing policies and procedures to identify gaps and implement improvements. Effective communicator with knack for building relationships and fostering collaboration across teams. Proven ability to adapt quickly, learn new concepts, and deliver results in dynamic environments. Experienced in navigating complex regulatory requirements and ensuring compliance across diverse sectors. Adept at developing and implementing policies that mitigate risk and enhance operational integrity. Strong communicator with knack for building collaborative relationships and fostering culture of compliance.
Overview
38
38
years of professional experience
12
12
years of post-secondary education
Work History
Compliance Officer
Marks & Spencer
Castle Donnington, leicestershire
04.2013 - 10.2025
- Recorded allocated new files on to compliance spreadsheet, updating daily progress and any outstanding issues.
- Maintained a comprehensive database of compliance records, audits, and corrective action plans for easy retrieval.
- Built and maintained strong working relationships across company to help implement internal standards.
- Developed and implemented compliance policies and procedures to align with regulatory requirements.
- Monitored company compliance with regulations and internal policies to verify that relevant standards and requirements were met.
- Provided quality assurance on completed file reviews, giving feedback appropriately and constructively to other file reviewers.
- Analysed complex legal documents to assess compliance implications for organisational operations.
- Managed the preparation and submission of regulatory reports and documents within stipulated deadlines.
- Kept up-to-date knowledge and understanding of all company products to inform compliance decisions.
Coaching and Development Specialist
Marks & Spencer
Castle Donnington, leicestershire
04.2016 - 10.2021
- Promoted a culture of continuous learning and self-improvement among clients.
- Assessed training needs of individuals and organisations and helped set up programs to meet needs.
- Created practice exams, exercise documents and interactive videos from older content and transferred print materials to digital.
- Evaluated learning outcomes against business needs and implemented plans aligned with objectives.
- Harmonised coaching objectives with organisational goals, ensuring alignment in strategies for talent development.
- Integrated mindfulness and well-being strategies into coaching practices to promote overall health.
Section Manager
Asda
Erith, Kent
04.1998 - 10.2011
- Enforced team compliance with health and safety requirements to maintain standards.
- Coordinated team meetings daily to delegate tasks, communicate priorities and discuss goals.
- Devised safe working policies to limit risk and meet compliance objectives.
- Produced weekly project reports to assess progress and identify areas of concern.
- Kept quality assurance documentation updated, organised and maintained for reliable records.
- Assessed team capacity and capability against customer demand to plan shifts accordingly.
- Determined overtime needs and budgeted well to remain within financial constraints.
Parts Advisor
Cannons MSandA
Ramsgate, Kent
05.1987 - 09.1997
- Handled customer returns, refunds and exchanges at customer service desk.
- Ordered parts from suppliers based on Service Department and customer requests.
- Liaised between customers and mechanics, ensuring clear communication of parts requirements and availability.
- Resolved customer complaints regarding parts, offering replacements or refunds to maintain high service standards.
- Assisted customers in selecting the correct parts for their vehicles, enhancing customer satisfaction and loyalty.
- Operated register to process payments via cheque, cash and cards.
- Assisted in annual stocktaking through counting, record-keeping and documenting.
Education
Parts Personnel - Vehicle Technology
Canterbury College
Canterbury 04.1986 - 09.1988
Electrical and Mechanical Engeering - Engineering
Broadstairs Technical College
Broadstairs, KENT. 09.1983 - 05.1985
GCSEs / A levels - General Studies
Conyngham School
Ramsgate, KENT. 09.1974 - 05.1982
Skills
- Compliance reporting
- Data analysis
- Compliance monitoring
- Compliance monitoring systems
- Documentation procedures
- Internal auditing
Interests
Timeline
Coaching and Development Specialist
Marks & Spencer
04.2016 - 10.2021
Compliance Officer
Marks & Spencer
04.2013 - 10.2025
Section Manager
Asda
04.1998 - 10.2011
Parts Advisor
Cannons MSandA
05.1987 - 09.1997
Parts Personnel - Vehicle Technology
Canterbury College
04.1986 - 09.1988
Electrical and Mechanical Engeering - Engineering
Broadstairs Technical College
09.1983 - 05.1985
GCSEs / A levels - General Studies
Conyngham School
09.1974 - 05.1982