Accomplished professional with strong organizational and communication skills.
Extensive customer service experience.
Committed to enhancing operational efficiency through strategic planning, scheduling and diary planning.
Computer literate Microsoft Word, Excel.
Experience of subcontractor hiring.
Expertise in research, negotiation and budget management.
Reliable worker with proven track record of time and stress management in demanding environments and commitment to excellence.
Overview
2027
2027
years of professional experience
Work history
Owner/Operator
Brae House 4* Gold B&B
Aberfeldy, Perth and Kinross
2009.04 - Current
Established and successfully managed profitable business, demonstrating exceptional entrepreneurial skills and business acumen.
Developed marketing strategies and updated website content regularly to drive online presence and promotion of business.
Built strong relationships with clients, increasing customer satisfaction by providing exceptional service.
Adapted services according to specific needs and requests of guests.
Conducted regular property maintenance checks, ensuring high standard at all times.
Implemented health and safety regulations, maintaining safe environment for staff and guests.
Managed bookings using reservation software, coordinating room availability to ensure maximum capacity and efficiency.
Maintained property cleanliness, ensuring high standard of comfort for guests.
Sourced fresh local ingredients, delivering superior dining experiences for guests.
Trained new staff members to ensure uniform standards of service.
Move to Scotland for Family 2007
-
Aberfeldy, Perth and Kinross
. - .
Lettings manager
Faron Sutaria (now John D Wood)
London
2005 - 2006
Achieved high satisfaction rate, providing professional lettings advice.
Liaised with property owners, prospective new customers and existing tenants, maintaining transparent communication lines.
Managed tenant enquiries.
Organised residential viewings, explaining value and benefits of available properties.
Communicated terms and conditions to prospective tenants.
Carried out reference and credit checks on new clients.
Sourced new properties for portfolio expansion.
Coordinated property maintenance and repairs, conducting routine inspections between lets to maintain property standards and establish necessary works.
Processed all necessary paperwork to ensure legal compliance.
Collaborated with legal team on lease agreements ensuring lawful practices.
Stage Manager & 2nd Assistant Director TV
Freelance
London
1983 - 2004
Established communication channels between team members, fostering cooperative working environment.
Collaborated with directors and producers - facilitating production meetings to enable clear lines of communication between all departments involved in production.
Managed rehearsals effectively, ensuring smooth running of each performance. Ensured rehearsal spaces were accurately measured and set up.
Prepared daily call sheets for cast and crew, ensuring everyone was informed about schedule .
Oversaw smooth running of each live show, to ensure exemplary standards.
Meticulous attention to timings of actor cues, enabling smooth entrance and performance.
Maintained clean and safe backstage area with strict adherence to health and safety regulations.
Managed and organised props, to ensure readiness for each scene, whilst maintaining secure storage area, to prevent loss or damage.
Facilitated transport arrangements for cast and crew, delivering punctual arrivals at various shoot locations.
Education
High School Diploma -
Convent of Notre Dame
Cobham
High School Diploma -
Leatherhead Secretarial College
Leatherhead
Production Manager
National Film School
Buckinghamshire
Skills
Computer literacy (Microsoft Word, Excel)
Excellent organization communication skills
Exceptional customer service skills
Excellent planning and scheduling - Diary management