Liverpool Hope University Committee Member (Law and Social Sciences Department)
- Strategised to inform the adaptation of the methodology for showcasing the National Student Survey (NSS) to the students to increase the retention rate in the ensuing year by at least 10%.
- Effective communication and collaboration with 10 fellow committee members in the Social Sciences Department by forwarding advice and guidance from fellow students, contributing to the enhancement of departmental initiatives such as the increase in career-oriented seminars.
Course Representative Level I,C and H (Law and Social Sciences Department)
- Contributed, as a key point of contact, to the transmission of information between 100 criminology students and the faculty of over 30 lecturers, honing my communication and diplomacy skills while addressing student concerns.
- Collaborated with fellow committee members, leading to a curriculum change and the inclusion of career-based workshops, which reflected student feedback and needs.
- Facilitated constructive discussions regarding low student attendance, suggesting solutions to achieve a 70% or higher attendance in future terms, showcasing my ability to manage group dynamics and promote effective decision-making.
- Enhanced a dynamic retail environment by delivering exceptional customer service, efficiently managing stock, and collaborating with the team to implement effective visual merchandising strategies.
- Developed strong communication, interpersonal and organisational skills, effectively engaging with prospective students during scheduled Open Days, while addressing their queries.
- Continued to acquire practical knowledge of customer service strategies and enhanced organizational competencies in the retail sector
- Showcased advanced solution-finding abilities and attention to detail in managing stock and providing exceptional customer service.
- Evidenced advanced problem-solving skills, attention to detail, and a commitment to enhancing the overall customer experience.
- Exhibited effective organisational skills and attention to detail during night shifts, ensuring smooth procedures during stock replenishment and customer satisfaction.
- Evidenced strong problem-solving skills in managing inventory and meeting customer demands during night shifts.
- Utilized strong attention to detail and organizational skills in effectively managing warehouse operations and maintaining quality control.
- Grasped strong teamwork and communication skills, contributing to a positive customer experience and efficient store operations.
Microsoft Office Skills:
- Proficient in the use of Word, Outlook, OneNote, PowerPoint and Excel
Analytical and Statistical Software Skills:
- Acquired skills through the use of the IBS SPSS Software and Stata by managing large datasets, data manipulation and data visualisation