Patryk Janiszewski
Liverpool
Summary
Experienced manager with a diverse background in the QSR industry and housing sector, leveraging five years of successful leadership at McDonald's followed by a transition to housing management. Proven track record of overseeing regional operations, driving efficiency, and ensuring customer satisfaction in fast paced environments. Skilled in team leadership, budget management and regulatory compliance. Demonstrated ability to adapt and excel in different industries, with focus on delivering exceptional service and fostering positive community relationships. Eager to leverage my combined expertise to drive results and make meaningful impact in the housing sector.
Overview
9
9
years of professional experience
Work history
Extra Care Scheme Manager
The Guinness Partnership
Northwich, Cheshire
04.2024 - Current
- Managed sensitive and high-risk customer cases, involving antisocial behaviour, mental health deteriation, welfare checks and neighbour disputes. Logged, tracked and analysed all cases through internal CRM systems, ensuring compliance was met and timely resolution.
- Drafted and reviewed SLA agreements, partnership contracts and information sharing agreements to support joint working with local authorities, health care providers and third part contractors.
- Managed all aspects of health and safety on site; completing scheduled audits, risk assessments to ensure both staff and residents are protected.
- Designated safeguarding lead; responsible for identifying, raising and managing adult safeguarding concerns, working closely with local authorities, police, mental health team and social workers.
- Produced regular reports on customer concerns, safeguarding trends, ASB patterns and service delivery KPIs.
- Frequently covered for neighbouring schemes and supported area managers during absence by taking lead on complex MP complaints.
- Managed a team of 4 by delivering training and support on new policies and procedures, and completing regular 1:1 meetings.
Independent living advisor
The Guinness Partnership
Crewe, Cheshire
09.2023 - 04.2025
- Oversee day-to-day operations of sheltered schemes to ensure great service is delivered to all residents by adhering and demonstrating Guinness Behaviours in all aspects of work.
- Providing attentive and compassionate responses to residents inquires, concerns and emergencies by recognising the unique needs of older adults.
- Complete health and safety checks to ensure compliance with local housing regulations.
- Maintaining comprehensive records and documentation related to social housing operations.
- Conducting regular inspections to assess the condition of buildings and amenities and implement changes to create an inclusive safe environment.
- Work with the local authority to satisfy any safeguarding issues.
Wayleave
Zzoomm
Remote
11.2022 - 09.2023
- Managing the acquisition and negotiation of regional wayleave agreements for telecom infrastructure deployment across designated areas.
- Managed a team of 5 wayleave officers to ensure compliance over the north west region.
- Completed complex health and safety risk assessments to comply with The Health and Safety at Work Act 1974.
- Securing wayleaves/permits on private roads to build an FTTP Infrastructure.
- Negotiating with panels of directors to successfully gain access or cross over private land.
- Producing regional ready for service statistics on a monthly basis to obtain more investment throughout major builds.
- Analysing and Interpret designs using QGIS.
- Completing Land registry searches to establish ownerships.
Lettings Manager
Habitans
Staffordshire
08.2022 - 11.2022
- Supervise and oversea a team of letting agents and administrative staff.
- Provide guidance, training and support to staff members to they effectively perform their duties.
- Delegate tasks and responsibilities among team members based on their skills and expertise.
- Conduct regular performance evaluations and provide constructive feedback to enhance individual and team performance.
- Manage staff schedules to ensure adequate coverage and efficient operation of the letting office.
- Monitor market trends in the area to identify areas for growth and competitive advantages in landlord acquisition.
Lettings Negotiator
Leaders
Hartshill, Stoke-on-Trent
02.2022 - 06.2022
- Optimised prospecting strategy through online and mail campaigns.
- Handled landlord and tenant enquiries
- Maximised sales potential by building rapport with potential tenants through enquiries and inspections.
- Formulated complex tenancy agreements, liaising with third parties to prevent legal compliance issues.
Manager
McDonald's
Crewe, Cheshire East
11.2016 - 02.2022
- Upskilled staff through targeted training opportunities, enhancing team capabilities across 13 stores in the region.
- Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
- Analysed data and identified opportunities to minimise operating costs across the franchise.
- Managed staffing schedules for over 120 employees, delivering operational efficiency whilst remaining under budget.
- Developed business plans to deliver sustained growth.
Parts Advisor - Apprentice
Volkswagen
Crewe, Cheshire East
11.2019 - 11.2020
- Updated stock systems regularly for reliable availability information.
- Responded to customer emails quickly to maintain excellent service levels.
- Stored incoming inventory in correct locations for organised stock access.
- Drafted stock management reports to illustrate trends and sales data.
- Coordinated inventory audits and stock checks to verify accuracy and uncover discrepancies.
Education
NVQ Level 4 - Chartered Institute Of Housing
Kingdom Academy
04.2025 -
NVQ Level 3 - Extended Diploma Business
South Cheshire College
Crewe07.2019
Skills
- Bilingual (Polish)
- Understanding of housing laws
- Negotiations expert
- Highly professional
- Communications
- Team development strategies
- Target Driven
Timeline
NVQ Level 4 - Chartered Institute Of Housing
Kingdom Academy
04.2025 -
Extra Care Scheme Manager
The Guinness Partnership
04.2024 - Current
Independent living advisor
The Guinness Partnership
09.2023 - 04.2025
Wayleave
Zzoomm
11.2022 - 09.2023
Lettings Manager
Habitans
08.2022 - 11.2022
Lettings Negotiator
Leaders
02.2022 - 06.2022
Parts Advisor - Apprentice
Volkswagen
11.2019 - 11.2020
Manager
McDonald's
11.2016 - 02.2022
NVQ Level 3 - Extended Diploma Business
South Cheshire College
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