Patrycja Sobieralska
Summary
Accomplished graduate with extensive experience in administrative roles. Experienced in high-volume, dynamic and fast-paced environments. Dedicated to exceeding expectations and bringing exceptional business results. Skilled with word processing, data entry and paperwork management to support office needs. Recognized for organization and time management skills. Demonstrated success tackling various office tasks such as providing support on key administrative matters to promote productivity across departments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Transport administrator
DHL Supply Chain
Bristol
11.2022 - 05.2024
- Ensured adherence to health and safety guidelines at the workplace.
- Conducted driver debriefs to assess route performance and identify areas of improvement.
- Resolved customer complaints effectively leading to improved satisfaction rates.
- Managed communication between drivers, ensuring timely deliveries.
- Maintained regular contact with customers for updates on delivery status.
- Maintained proper documentation for compliance with transport regulations.
Sales Administrator
APP Wholesale
Bristol, Avon
04.2021 - 07.2022
- Prepared and distributed customer quotes within target timeframes, as well as responding to inbound customer email and telephone enquiries promptly.
- Provided reliable administrative support for improved sales team efficiency.
- Offered guidance on product selection to increase sales and process purchase orders for trade and public customers.
- Checking and scanning driver paperwork, ensuring everything has been delivered and signed for correctly.
- Booking in goods inwards, ensuring the paper work and stock levels are accurate.
- Maintaining inter-branch transfer orders for ourselves and other branches.
Fulfilment Associate
Amazon
Bristol, Avon
09.2020 - 03.2021
- Prepared and shipped 100+ packages per hour, exceeding warehouse target.
- Maximised shipping efficiencies by promptly and effectively communicating fulfilment errors to the management team.
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Completed work following safety rules for best working practices.
- Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
Sales Demonstrator
Costco Wholesale
Bristol, Avon
11.2017 - 12.2019
- Provided coupons, product samples and informational brochures to customers.
- Spoke with customers and provided additional product information.
- Demonstrated and explained various products each day to persuade customers to purchase product.
- Prepared presentations to target audiences.
- Assisted customers in locating items, addressed questions and provided product samples.
- Organized and stocked merchandise to keep necessary levels for sales demand.
Sales Assistant
Sports Direct
Bristol, Avon
06.2016 - 10.2017
- Fostered positive relationships with customers to enhance loyalty and retention.
- Shelved and merchandised new products in visually appealing, organised displays to engage customers.
- Increased seasonal event sales through targeted selling in line with current marketing initiatives and promotions.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
Education
Bachelor of Arts - Criminology and Law (Grade: 2:2)
University of the West of England
Bristol, BSTA-Levels - English Language (C)
City of Bristol College
Bristol, BSTAS Levels - BTEC Law (D*), English Language (B), Communication and Culture (B), Polish Language (B)
St. Brendan's Catholic College
GCSEs - 11 GCSE's including English Language and Literature and Mathematics (grades A - C)
St. Bede's Catholic College
Skills
- Purchase Order (PO) processing
- Sales expertise
- Data entry
- Microsoft Office expertise
- Excellent verbal/written communication
- Multi-tasking/time management
- Teamwork
- Problem-solving
Certification
- LexisNexis and Westlaw basic certification.
- ILM Certification (Leadership and Management)
References
References available upon request.
Timeline
Transport administrator
DHL Supply Chain
11.2022 - 05.2024
Sales Administrator
APP Wholesale
04.2021 - 07.2022
Fulfilment Associate
Amazon
09.2020 - 03.2021
Sales Demonstrator
Costco Wholesale
11.2017 - 12.2019
Sales Assistant
Sports Direct
06.2016 - 10.2017
Bachelor of Arts - Criminology and Law (Grade: 2:2)
University of the West of England
A-Levels - English Language (C)
City of Bristol College
AS Levels - BTEC Law (D*), English Language (B), Communication and Culture (B), Polish Language (B)
St. Brendan's Catholic College
GCSEs - 11 GCSE's including English Language and Literature and Mathematics (grades A - C)
St. Bede's Catholic College
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