Patrycja Orenczak
london,hackeny
Summary
Friendly Hotel Waiter with knack for creating welcoming dining experiences and ensuring guest satisfaction. Enhanced team operations by improving table turnover rates and upselling menu items, contributing to increased revenue. Known for maintaining composure in high-pressure environments and delivering prompt, courteous service.
Overview
4
4
years of professional experience
Work History
Hotel waiter
Euston
london, euston
02.2014 - 12.2015
- Handled cash transactions accurately at end of meals ensuring no discrepancies occurred.
- Assisted guests with special dietary requirements by suggesting suitable meal options.
- Worked well under pressure during busy periods without compromising on service quality.
- Handled customer complaints professionally for resolution and satisfaction.
Cleaner
studio 2 let
london, kings cross
10.2011 - 08.2013
- Secured premises at end of shift, ensuring safety of all areas.
- Assisted with seasonal deep cleans, contributing towards a fresher environment after periods of heavy use.
- Contributed to improved health standards with meticulous kitchen cleaning routines in restaurants.
- Managed rubbish removal efficiently, ensuring waste was properly sorted for recycling or disposal.
Education
Certificate of Higher Education - ECONOMIST
ZESPOL SZKOL EKONOMICZNCYH
POLAND 09/2008 - 06/2011
Skills
- Hoovering proficiency
- Work autonomy
- Strong initiative
- Confidentiality assurance
- Respect for confidentiality
- Knowledge of cleaning products
Affiliations
- BOOKS SPORT
Timeline
Hotel waiter
Euston
02.2014 - 12.2015
Cleaner
studio 2 let
10.2011 - 08.2013
Certificate of Higher Education - ECONOMIST
ZESPOL SZKOL EKONOMICZNCYH
09/2008 - 06/2011
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