Patrycja Duda
London
Summary
Dedicated professional with extensive skills in office administration and warehouse management. Proficient in data entry, information processing, and Microsoft Office, ensuring organisational efficiency and policy adherence. Strong background in customer service and conflict mediation, complemented by knowledge of facility maintenance and Warehouse Management Systems. Committed to enhancing operational effectiveness through effective prioritisation and professional communication.
Driven desk clerk with keen eye for organisation and customer service. Demonstrates strong communication and administrative skills, combined with proficiency in handling inquiries and managing records. Aims to enhance operational efficiency and provide exceptional support to clients and team members.
Easily handles repetitive, methodical work. Dedicated to helping staff with administrative needs and consistently meeting deadlines.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work history
Warehouse Process desk clerk
Lidl GB
London
01.2020 - Current
- Promoted a positive work environment through effective communication and cooperation with colleagues.
- Contributed to team efforts by completing additional tasks as required during peak times.
- Contributed towards creating a safe working environment by adhering strictly to health and safety regulations.
- Assisted in inventory management
- Ensured smooth operations by managing front desk duties.
- Responded promptly to phone and email inquiries.
- Worked with colleagues to streamline administrative processes and improve workflow.
- Conducted thorough data entry tasks, maintaining accuracy in information management systems.
- Processed and managed documentation, facilitating smooth recordkeeping and retrieval.
- Resolved office-related issues, fostering positive work atmosphere.
- Streamlined office operations by implementing efficient administrative procedures.
Warehouse charge hand
Lidl GB
London
09.2018 - 01.2020
- Led by example, fostered a culture of hard work and integrity within the team.
- Enhanced team morale for improved productivity.
- Coordinated between various teams for smooth operations.
- Monitored quality control processes, assured compliance with industry standards.
- Conducted training sessions, improved skill sets of new joiners.
- Liaised with management to communicate workers' concerns and suggestions.
- Assigned tasks, ensured timely completion of projects.
- Facilitated resolution of conflicts amongst team members to improve overall work atmosphere.
- Managed shift schedules to ensure continuity in production line activities whilst optimising manpower utilisation.
- Ensured adherence to company policies for maintaining discipline at the workplace.
- Enforced strict health and safety regulations on site ensuring worker safety was a top priority.
Warehouse operative
Lidl GB
London
03.2016 - 10.2018
- Maintained safety regulations by enforcing strict adherence to company policies.
- Collaborated on stock checking routines, provided accurate inventory updates.
- Operated heavy machinery as required-safely moving large quantities of stock within the warehouse.
- Checked picked items against picklists, ensuring all orders were correct before dispatch.
- Consistently met targets whilst maintaining high standards of quality control.
- Wrapped pallets securely, guaranteeing safe transit of goods.
- Ensured order accuracy by meticulously picking goods.
- Kept safety equipment in proper working condition for a safe working environment.
Education
Bachelor of Arts - English Philology
Philological School of Higher Education
Wroclaw 10.2008 - 06.2012
Skills
- Knowledge of office and warehouse equipment
- Data entry proficiency
- Facility maintenance knowledge
- Organisational efficiency
- Policy adherence
- Conflict mediation
- Microsoft office knowledge
- Professional communication
- Self-discipline
- Office administration
- Information processing
- Customer service experience
- Warehouse Management Systems
- Effective prioritisation
Languages
Polish
Native
English
Advanced
References
References available upon request.
Timeline
Warehouse Process desk clerk
Lidl GB
01.2020 - Current
Warehouse charge hand
Lidl GB
09.2018 - 01.2020
Warehouse operative
Lidl GB
03.2016 - 10.2018
Bachelor of Arts - English Philology
Philological School of Higher Education
10.2008 - 06.2012
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