Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patrick (Known As Shaun) Miller

Londonderry,NIR

Summary

Adept at fostering strong relationships and enhancing operational efficiency, I significantly increased customer satisfaction at Moyagh & Ballyheather Trout Fisheries. With a blend of emotional resilience and innovative inventory management skills, I excel in environments requiring adaptability and a focus on environmental preservation. My tenure at Stream International showcases my commitment to quality and empathetic customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

37
37
years of professional experience

Work History

Carer

Self Employed (Parents)
05.2007 - 09.2017
  • Provided emotional support to patients and their families, fostering strong relationships built on trust and empathy.
  • Managed nutritional needs of patients by preparing meals, monitoring food intake, and adjusting diets as necessary.
  • Maintained accurate records of patient care, documenting progress and any changes in condition.
  • Implemented safety measures to prevent falls, accidents, and injuries within the home environment.

Proprietor Moyagh & Ballyheather Trout Fisheries

Self-employed
04.2007 - 03.2017
  • Increased customer satisfaction by providing personalized service and addressing clients'' needs.
  • Maximized resource utilization, reducing waste while increasing overall operational efficiency.
  • Implemented quality control measures to ensure products met high standards before being sold or serviced to customers.
  • Implemented innovative inventory management systems to reduce costs and improve product availability.
  • Strong emphasis on habitat creation & protection

Call Agent

Stream International
12.2006 - 05.2007
  • Built strong customer relationships with empathetic communication and active listening skills.
  • Managed time effectively between inbound calls and follow-up tasks, ensuring all responsibilities were addressed daily.
  • Maintained high call quality standards by adhering to company guidelines and protocols.
  • Delivered prompt assistance to customers via email and chat support channels when needed, expanding avenues for resolution.

Fishery Inspector

Loughs Agency (Temporary Summer Relief)
01.2006 - 04.2007
  • Prepared reports detailing findings of inspections, investigations, and tests.
  • Identified potential hazards and recommended corrective actions, ensuring a safer work environment for all employees.
  • Maintained up-to-date inspection and audit records for improved reporting and analysis.
  • Identified repair and upgrade requirements needed to meet safety and quality standards.
  • Fishery Protection duty.

Trout Fishery

Self Employed Oaks Fishery
10.1990 - 05.2006
  • Established strong relationships with buyers to secure profitable contracts and ensure consistent demand for catches.
  • Contributed to business growth by identifying potential areas for expansion through market research and networking efforts within the industry.
  • Employed sustainable fishing practices to minimize environmental impact while adhering to industry guidelines.
  • Prepared thorough reports documenting daily activities , supporting accurate record-keeping requirements for management purposes.

Heavy Industrial Cleaner

TK BROLLY Enterprises
10.1980 - 05.1990
  • Maximized the lifespan of company assets by performing preventative maintenance on industrial equipment.
  • Streamlined workflow processes by proactively identifying opportunities for increased efficiency within daily tasks and duties.
  • Boosted efficiency in manufacturing processes by keeping tools and equipment clean and wellmaintained.
  • Showcased attention to detail when inspecting facilities for cleanliness, identifying areas needing improvement or additional attention.

Education

University Access Health & Welfare

Queens University Belfast/ NWRC
Londonderry, United Kingdom
12.2019

High School Diploma -

City & Guilds Of London
NWRC Londonderry
04.2001 -

High School Diploma -

NWCR/NOCN Research Module
Londonderry, United Kingdom
04.2001 -

Skills

    Patience and understanding

    Assisting with mobility

    Physical Strength

    Adaptable and Flexible

    Environmental Preservation/Habitat Conversation

    Confidentiality and Privacy

    Emotional Resilience

    Housekeeping abilities

    Hygiene maintenance

    Reliability and punctuality

    Delivering tuition to individuals and groups

Timeline

Carer

Self Employed (Parents)
05.2007 - 09.2017

Proprietor Moyagh & Ballyheather Trout Fisheries

Self-employed
04.2007 - 03.2017

Call Agent

Stream International
12.2006 - 05.2007

Fishery Inspector

Loughs Agency (Temporary Summer Relief)
01.2006 - 04.2007

High School Diploma -

City & Guilds Of London
04.2001 -

High School Diploma -

NWCR/NOCN Research Module
04.2001 -

Trout Fishery

Self Employed Oaks Fishery
10.1990 - 05.2006

Heavy Industrial Cleaner

TK BROLLY Enterprises
10.1980 - 05.1990

University Access Health & Welfare

Queens University Belfast/ NWRC
Patrick (Known As Shaun) Miller