Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Patrick Smith

Business Developer
London

Summary

Professional business developer with demonstrated success in driving growth and forging strategic partnerships. Adept at identifying market opportunities, negotiating contracts, and creating tailored business strategies. Strong emphasis on team collaboration, adaptability, and achieving results. Proven skills in market analysis, client relations, and project management. Recognized for reliability and effective communication in dynamic environments.

Overview

5
5
years of professional experience
10
10
years of post-secondary education

Work History

Business Developer

Ebury Partners
12.2024 - 07.2025
  • Conducted extensive market research to identify potential leads and develop targeted marketing strategies.
  • Consistently outperformed daily and weekly KPI metrics for outreach, often topping sales leaderboards
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Reached out to 50-80 prospects a day via telephone, email, and in-person inquiries.
  • Created and maintained database containing information on business proposals and contacts.
  • Enhanced company's market presence by attending networking events, trade shows, and conferences.
  • Created reports and presentations detailing business development activities.
  • Aligned product offerings with client needs by working closely with product development teams to enhance features and functionalities.
  • Collaborated with cross-functional teams for the successful completion of complex projects within set deadlines.

Southern Alpes Area Manager

Crystal Ski
11.2023 - 05.2024
  • Managed an international team of 8 across the Southern Alpes, Crystal’s largest operation; Les Deux Alpes, Serre Chevalier & Montgenèvre
  • Developed and executed B2B and B2C sales strategies that promoted growth, revenue, and overall business success. I was responsible for direct sales to both customers (guests) and external businesses (such as local suppliers and partners)
  • Implemented the procurement, sales and distribution of c.£1,300,000 of lift pass sales and excursions
  • My client-focused initiative, effective communication and ability to make the right call under pressure ensured that the team not only met our weekly KPIs, but consistently beat our targets across the board, resulting in the best scores in over a decade (France target - 0.78 My area - 0.84)
  • Managed frequent 72-hour, 5-airport transfer days has resulted in great crisis management and contingency planning. Developing a key understanding for transparent and effective communication in order to manage the client expectations, whilst also being able to quickly and collaboratively work towards the best solution
  • Played a key part in the Airport Management Team, leading the arrivals and departure managers, creating staffing structure, operational planning and logistics, whilst additionally communicating with other airport stakeholders to ensure maximum efficiency and customer satisfaction
  • Implemented critical and strategic thinking directed to both positive and negative customer experiences, allowing a greater opportunity for my team to have a positive impact on their Crystal experience
  • Delivered weekly meetings and necessary training to ensure that our 400+ weekly guests experienced the finest 'service-first' experience
  • Demonstrated strong leadership, organisation, and problem-solving skills; prioritising tasks to ensure deadlines always met
  • Carried out a 10-day intensive training programme to 150 reps, ensuring that ‘Rep Team France’ had the necessary foundations to deliver the finest, service driven guest experience
  • Influenced and promoted a positive work culture through teamwork and active listening

Bar Team Supervisor

Spiegeltent Fringe Festival
04.2023 - 06.2023
  • Setting a rota, managing shift patterns and breaks for a team of over 80 staff, ensuring that the staffing demands were met efficiently across 12 on-site bars, minimising queue times and maximising sales
  • Delivered staff training on the till system, specialty Spiegel cocktails and all-round customer service ensuring that a high-quality service was always provided, minimising wastage and errors whilst maximising effectiveness and boosting the margin as much as possible
  • Understood the evolving needs of our clientele through sales and stock take in order to maximise what we could offer for the duration of the week until the next delivery
  • Managed on-site logistics effectively to ensure that the limited on-site space was fully utilised, enabling us to offer a full service of drinks. Extrapolating data from previous weeks enabled effective, waste minimising orders. This was especially significant as the festival began to wrap up, as any excess would be charged a removal fee by the supplier

Resort Manager

Crystal Ski
11.2022 - 05.2023
  • Planned the logistics for a total of c.800+ arrival and departure guests on a Saturday Transfer Day. Operating out of Chambery and Geneva airports, servicing Val Thorens and Les Menuires in the 3 Valleys
  • Built great relationships with guests, enabling them to trust my expert tips and knowledge of the area, allowing them to enjoy the best experiences tailored to their needs, whilst also allowing me to quickly and effectively handle any issue that may arise
  • Ensured successful supervision within financial targets
  • Conducted health and safety audits and updated building policies
  • Addressed customer queries and inspired the team to exceed expectations
  • Continually identified areas for improvement, created an implementation plan, and executed the changes

Service Delivery Representative

Crystal Ski
12.2021 - 05.2022
  • Provided a personalised service to customers, establishing strong rapport with guests, offering recommendations, and sharing resort knowledge
  • Demonstrated reliability, organisation, and attention to detail in guest experience and satisfaction
  • Cultivated exceptional communication through customer engagement which enhanced my versatility and problem-solving skills

Manager

Billabong Sports Bar and Restaurant
08.2020 - 11.2021
  • I sponsored a local football team in order to boost brand awareness and reach, whilst giving back and being a valued member of the local community.
  • From listening to customer feedback, I got in touch with the North East Red Bull Ambassador, signing off on a deal to stock their product. Between us we created new cocktails for the bar, boosting footfall and sales by 65%. Resulting in themed cocktail nights, which saw three of the top five days in turnover, competing with Paddy’s Day and NYE.
  • Effectively and efficiently dealt with customer complaints, providing solutions and managing resolutions.

Education

Bachelor of Arts - Politics and Economics

The University of Newcastle
01.2018 - 01.2021

A Levels - Mathematics, Economics, English Literature

The Nottingham High School For Boys
01.2015 - 01.2017

GCSEs -

The Joseph Whitaker School
01.2010 - 01.2015

Skills

  • Leadership

  • Communication

  • Relationship building and rapport

  • Client presentations

  • Key decision making

  • Deal negotiations

  • Revenue generation

  • Account management

Interests

TMS

Golf

Guinness

Climbing Mountains

Skiing (off piste)

Gigs

Timeline

Business Developer

Ebury Partners
12.2024 - 07.2025

Southern Alpes Area Manager

Crystal Ski
11.2023 - 05.2024

Bar Team Supervisor

Spiegeltent Fringe Festival
04.2023 - 06.2023

Resort Manager

Crystal Ski
11.2022 - 05.2023

Service Delivery Representative

Crystal Ski
12.2021 - 05.2022

Manager

Billabong Sports Bar and Restaurant
08.2020 - 11.2021

Bachelor of Arts - Politics and Economics

The University of Newcastle
01.2018 - 01.2021

A Levels - Mathematics, Economics, English Literature

The Nottingham High School For Boys
01.2015 - 01.2017

GCSEs -

The Joseph Whitaker School
01.2010 - 01.2015

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Patrick SmithBusiness Developer