Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

patrick small

honiton,Devon

Summary

Talented individual with desire to make guests feel welcome. Energetic personality coupled with strong work ethic. Eager to demonstrate advanced skills in food safety and customer service to new, rewarding opportunity.

Overview

2
2
years of professional experience
10
10
years of post-secondary education

Work history

Front of House Waiter

Hare and Hounds
Honiton, devon
04.2023 - Current
  • Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
  • Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
  • Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
  • Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
  • Verified ID of customers to determine eligibility for consumption of alcoholic beverages.
  • Informed customers regarding ingredients used to address allergy and dietary issues.
  • Delivered food and drinks from kitchen to respective tables to meet timely expectations.
  • Participated in staff meetings to discuss daily specials, revisions on menu and event specifications.
  • Practiced healthy and safety measures to comply with regulations.
  • Opened, poured and served alcoholic and non-alcoholic beverages.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Managed timing standards in food deliveries to minimise delays.
  • Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.

Kitchen Porter

The Railway Inn
Honiton, devon
02.2022 - 12.2023
  • Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.
  • Worked well in busy kitchen settings, coordinating and partnering with other staff to complete tasks efficiently.
  • Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
  • Provided flexible working hours to meet demands of peak restaurant hours, maintaining excellent food service provisions.
  • Ensured kitchen equipment, crockery and utensils were spotlessly clean after shifts, ready for next service.
  • Checked dining area supplies and promptly replenished low stock.
  • Maintained exceptional kitchen cleanliness in preparation for daily breakfast, lunch and dinner services.

Education

GCSEs - maths

Honiton Community College
Honiton
09.2018 - 06.2023

GCSEs - english

Honiton Community College
Honiton
09.2018 - 06.2023

Skills

  • Barista experience
  • Food hygiene protocol
  • Upbeat, outgoing and positive
  • Highly responsible and reliable
  • Table service

Languages

English
Native

Timeline

Front of House Waiter

Hare and Hounds
04.2023 - Current

Kitchen Porter

The Railway Inn
02.2022 - 12.2023

GCSEs - maths

Honiton Community College
09.2018 - 06.2023

GCSEs - english

Honiton Community College
09.2018 - 06.2023

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patrick small