Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Patrick Shardlow

Leighton Buzzard

Summary

Analytical energy professional with over 6 years experience in utility data analysis, supplier onboarding, meter transfer processes, and effective team leadership. Proven expertise in Change of Supplier (CoS) data flow management, supplier objection handling, and end-to-end coordination with suppliers, meter operators, and stakeholders to ensure successful customer onboarding. Strong background in process improvement, query resolution, and client service delivery for high-profile, energy-intensive customers. Adept at managing cross-functional relationships, driving accuracy in industry data, and delivering operational excellence.

Overview

12
12
years of professional experience

Work History

Assurance Services Team Leader

Inspired PLC
02.2021 - 06.2024
  • Company Overview: Energy & Carbon Management | Remote
  • Led a team of 8 Analysts, overseeing their service delivery for 100’s clients.
  • Owned the service delivery for 6 of the company's most high profile energy Intensive clients, responsible for validating flexible passthrough invoices, query management and complex reporting.
  • Liaised with suppliers ensuring data accuracy, timely completion of CoS registrations and bespoke client onboarding processes implemented.
  • Investigated and resolved supplier objections, liaising with suppliers and meter operators to facilitate smooth transfers.
  • Delivered accurate invoice validation, identifying billing errors and coordinating with suppliers to resolve discrepancies.
  • Energy & Carbon Management | Remote

Senior Energy Analyst

Energy and Carbon Management
06.2018 - 02.2021
  • Company Overview: Caerphilly
  • Managed onboarding processes for key clients, ensuring accurate meter registration and resolution of data flow exceptions.
  • Liaised with suppliers to resolve objections and secure successful transfers.
  • Produced complex client reports, highlighting process bottlenecks and recommending operational improvements.
  • Provide training and support to junior colleagues.
  • Attended client meetings to review progress, communicate resolution timelines, and manage expectations.
  • Caerphilly

Energy Analyst

Energy and Carbon Management
11.2017 - 06.2018
  • Company Overview: Caerphilly
  • Delivered bill validation and data visualisation to tight deadlines.
  • Coordinated with suppliers to resolve transfer issues and maintain accurate market data.
  • Caerphilly

Events Officer

Gwent Wildlife Trust
04.2017 - 10.2017
  • Company Overview: Monmouthshire
  • Monmouthshire

Graduate Seasonal Ecologist

Jacobs
03.2017 - 10.2017
  • Company Overview: Cardiff
  • Cardiff

Brewery Operative & Event Bar Staff

Tring Brewery
08.2012 - 08.2016
  • Company Overview: Tring
  • Tring

Education

BSc (Hons) - Environmental Science

University of East Anglia
Norwich
01.2014

Skills

  • Supplier onboarding
  • Objection management
  • Change of supplier process oversight
  • Meter Operator liaison
  • Supplier liaison
  • Utility invoice validation
  • Query resolution
  • Data analysis
  • Reporting
  • Advanced Excel
  • Strong written communication
  • Strong verbal communication
  • Team leadership
  • Workflow management
  • Attention to detail
  • Client onboarding

Affiliations

  • Fishing
  • Conservation volunteering
  • Running

References

References available upon request.

Timeline

Assurance Services Team Leader

Inspired PLC
02.2021 - 06.2024

Senior Energy Analyst

Energy and Carbon Management
06.2018 - 02.2021

Energy Analyst

Energy and Carbon Management
11.2017 - 06.2018

Events Officer

Gwent Wildlife Trust
04.2017 - 10.2017

Graduate Seasonal Ecologist

Jacobs
03.2017 - 10.2017

Brewery Operative & Event Bar Staff

Tring Brewery
08.2012 - 08.2016

BSc (Hons) - Environmental Science

University of East Anglia

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