Patrick Okene
Audenshew
Summary
Skilled Business Support Officer skilled handling business administrative needs with little oversight. Proficient in clerical support, document preparation and presentation development.
Overview
12
12
years of professional experience
Work History
Business Support Officer
Dominion Security
05.2023 - Current
- Increased retail sales by utilizing strong product knowledge and effective upselling techniques.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Protected retail store assets by preventing shoplifter, vendor and store employee theft.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
Business Support Officer
Goshen Estate Agent
01.2023 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Business Support Manager
Nenais Services Limited
02.2012 - 01.2023
- Participated in real estate change proposals, incorporating available business intelligence to inform property management decisions.
- Facilitated knowledge sharing among team members through regular meetings focused on best practices as well as challenges faced in daily work scenarios that improved overall performance within the role.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Provided feedback on effectiveness of strategies, selling programs and initiatives and identified areas requiring improvement.
Education
Bachelor of Science - Business Administration
University Of Benin
Edo State, Nigeria08.2022
Skills
- Microsoft Office
- Decision-Making
- Administrative Support
- Basic IT support
- Attention to Detail
- Problem-solving abilities
- Reliability
- Organizational Skills
- Excellent Communication
- Self Motivation
- Written Communication
- MS PowerPoint
- Multitasking Abilities
Timeline
Business Support Officer
Dominion Security
05.2023 - Current
Business Support Officer
Goshen Estate Agent
01.2023 - 05.2023
Business Support Manager
Nenais Services Limited
02.2012 - 01.2023
Bachelor of Science - Business Administration
University Of Benin
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