Summary
Overview
Work history
Education
Skills
Websites
Accomplishments
Languages
Certification
References
Timeline
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Patrick Maher

Kingston Upon Thames,Surrey

Summary

Hands-on and results-driven Operations Leader with more than two decades of experience in housing repairs, drainage, plumbing, property maintenance, water mains, and civil works. Skilled in managing large-scale contracts for private, public, domestic and commercial clients, I am known for delivering safe, practical, and resident-centric solutions. Whether responding to emergencies or executing planned refurbishments, I lead by example, prioritising first-time fixes, team empowerment, and regulatory compliance. My deep understanding of housing’s role in everyday life shapes every aspect of my leadership: caring for residents, preserving home safety, and delivering reliable, respectful service. Available to start work immediately.

Overview

23
23
years of professional experience
24
24
years of post-secondary education
1
1
Certification

Work history

Director & Business Owner

Maher Group Services
London, southeast
02.2019 - 04.2025
  • Founded and operated multi-trade drainage and property maintenance company.
  • Transformed family-run business from sole proprietorship to limited company.
  • Managed strategic planning, financial oversight, and business development initiatives.
  • Directed project delivery across domestic and commercial sectors, ensuring high-quality services.
  • Identified growth opportunities and optimised operational efficiency for enhanced success.
  • Oversaw all aspects of project management, ensuring timely and budget-compliant completion.
  • Fostered strong client relationships to enhance service delivery and satisfaction.

Field Service Manager

Express Solutions Group Ltd
Staines-upon-Thames
11.2018 - 02.2019
  • Directed ground operations, aligning resources for consistent daily service.
  • Managed and motivated teams, providing strategic guidance and support.
  • Ensured operational efficiency through effective oversight of field activities.
  • Maintained safety standards while promoting team development.
  • Created learning opportunities to update staff with latest techniques.
  • Supported smooth operations by facilitating continuous staff development.

Wastewater Network Engineer

Thames Water
London Region
07.2016 - 11.2018
  • Responsible for day-to-day operation of wastewater network, addressing issues such as sewer collapses, blockages, and flooding.
  • Ensured compliance with all relevant regulations, acted as local network expert, and collaborated with various stakeholders including customers and Environment Agency.
  • Provided on-site information, supervised contractors, and accurately documented data.

PSWO Team Lead

RPS Group Plc / Thames Water
London Region
08.2015 - 07.2016
  • Oversaw delivery of environmental protection projects, managed team of specialists, and ensured compliance with regulations.
  • Led and coordinated projects within Surface Water Outfall Programme (SWOP), ensuring timely and budget-compliant delivery.
  • Provided direction, guidance, and support to team members.

Senior Service Engineer

Paradigm Pumps Ltd
London & Home Counties
11.2014 - 08.2015
  • Spearheaded technical execution of pump station projects, ensuring excellence and innovation in every task.
  • Provided expert technical leadership to team, guiding them to deliver successful and impactful projects.

Drainage Engineer

MITIE Technical Facilities (Sky HQ)
Isleworth, London
01.2012 - 11.2014
  • Responsible for maintaining and repairing drainage systems for diverse range of clients.
  • Conducted site surveys to assess drainage systems and identify issues.
  • Performed maintenance and repair work on drainage systems.

Drainage Engineer

MTS Cleansing Services Ltd
Southeast Provinces
01.2011 - 01.2012
  • Responsible for maintaining and resolving drainage issues across domestic, commercial, and industrial sites within Thames Water network.
  • Responded promptly to emergency call-outs for drainage blockages and related issues.

Drainage Engineer

Proteam Utilities Ltd (Kier – H&F, Islington & Hackney Councils)
Kings cross
09.2009 - 01.2011
  • Played crucial role in maintaining and improving property maintenance for plumbing and drainage systems for residential properties.
  • Conducted regular inspections and maintenance of drainage systems.

Drainage Engineer

MTS Cleansing Services Ltd
SW and Central London
04.2006 - 09.2009
  • Responsible for maintaining and resolving drainage issues across domestic, commercial, and industrial sites within Thames Water network.
  • Responded promptly to emergency call-outs for drainage blockages and related issues.

Floor Layer

The Carpet Library Ltd
Kingston upon Thames
01.2002 - 01.2006
  • Started as trainee at carpet library and progressed to full fitter.
  • Installed carpet, vinyl, laminate flooring and sub floors in domestic homes, commercial premises, and public sector void properties for Kingston, Sutton and Croydon Councils.

Education

GCSEs - English (language & Literature), Maths, Science's, History, Geography, Religion

The London Oratory School
Fulham, London
01.1998 - 01.2022

Skills

  • Responsive repairs, refurbishments, plumbing works, and multi-trade supervision
  • Drainage and plumbing expertise including CCTV surveys, jetting, stack renewals, waste pipe installations, leak detection, pump station installations, and emergency callouts
  • Groundworks and minor civils including excavations, reinstatements, and compliance with water industry regulations
  • Health, safety, and compliance including RAMS preparation, toolbox talks, site audits, and adherence to environmental protection standards
  • Operational management with job management systems, KPIs, service level agreement monitoring, and workforce supervision
  • Resident and client liaison with effective communication across public sector housing, residents, and stakeholders
  • Procurement and resource management including fleet oversight, asset management, budget control, material ordering, and scheduling
  • Leadership and performance ensuring quality standards, driving team productivity, and maintaining compliance across all works

Accomplishments

  • Founded and ran Maher Group Services for over 6 years, delivering housing repairs, drainage, plumbing, watermains, and civils works across London and the Southeast
  • Delivered thousands of repairs, callouts, stack replacements, and maintenance jobs for public and private clients
  • Played a key role under Kier’s social housing contract with Hammersmith & Fulham, Islington and Hackney Council, handling emergency and routine repairs in occupied homes
  • Managed 24/7 service delivery, including scheduling, fleet compliance, RAMS, and health & safety documentation
  • Built strong working relationships with residents, planners, and clients by being approachable, reliable, and solution-focused

Languages

English
Fluent

Certification

Most of my formal qualifications have now expired, as running my own business meant I did not need to complete refresher courses in the same way. However, I am more than willing to update any certifications or undertake refresher training if required. My previous qualifications include:


  • Water First Responder – Thames Water
  • Confined Space Entry (High Risk Procedures with Escape Sets) – Vp ESS
  • CSCS Skilled Worker – CSCS
  • High Pressure Water Jetting NVQ Level 2 – City & Guilds
  • NRSWA Signing, Lighting & Guarding Unit 10 Supervisor – City & Guilds
  • NRSWA Signing, Lighting & Guarding Unit 2 – City & Guilds
  • Level 2 First Aid at Work – Thames Water
  • Manual Handling – Thames Water
  • Working at Height – Thames Water
  • Fire Marshal – St John Ambulance
  • Emergency First Aid – St John Ambulance
  • Safety Passport – Thames Water
  • Water Regulations – Blue Flame Certification
  • Full UK Driving Licence
  • Full UK Motorcycle Licence

References

References available upon request.

Timeline

Director & Business Owner

Maher Group Services
02.2019 - 04.2025

Field Service Manager

Express Solutions Group Ltd
11.2018 - 02.2019

Wastewater Network Engineer

Thames Water
07.2016 - 11.2018

PSWO Team Lead

RPS Group Plc / Thames Water
08.2015 - 07.2016

Senior Service Engineer

Paradigm Pumps Ltd
11.2014 - 08.2015

Drainage Engineer

MITIE Technical Facilities (Sky HQ)
01.2012 - 11.2014

Drainage Engineer

MTS Cleansing Services Ltd
01.2011 - 01.2012

Drainage Engineer

Proteam Utilities Ltd (Kier – H&F, Islington & Hackney Councils)
09.2009 - 01.2011

Drainage Engineer

MTS Cleansing Services Ltd
04.2006 - 09.2009

Floor Layer

The Carpet Library Ltd
01.2002 - 01.2006

GCSEs - English (language & Literature), Maths, Science's, History, Geography, Religion

The London Oratory School
01.1998 - 01.2022
Patrick Maher