Patrick John Pinches
Oxford,Oxfordshire
Overview
5
5
years of professional experience
1
1
Certification
Work history
Assistant Manager
Magdalen Bridge Boathouse
Oxford , Oxfordshire
03.2026 - Current
- Managed day to day operations at one of Oxford’s busiest tourist destinations, supporting up to 1,000 visitors daily in a fast paced environment.
- Developed strong leadership, communication, and organisational skills in a high pressure public public-facing environment in a fast-paced environment.
- Oversaw scheduling, reservations, opening and closing procedures, and operational logistics.
- Resolved customer enquiries and operational issues efficiently while maintaining high service standards..
- Handled customer complaints effectively, restoring trust in our brand.
Parliamentary Internship
House of Commons
London
11.2025 - 11.2025
- Produced briefings on a range of political issues and stories.
- Assisted with Casework, supporting responses to constituent enquiries and gaining insight into the issues affecting local communities.
- Supported with Communication tasks and media engagement.
- Developed a clearer understanding of parliamentary processes, constituency responsibilities, and the relationship between policy and public impact.
Assistant Team Manager
Magdalen Bridge Boathouse
Oxford
03.2024 - 09.2024
- Assisted senior management in coordinating daily operations during peak tourist periods at one of Oxford’s busiest visitor locations.
- Helped oversee staff deployment across customer service, ticketing, and operational areas to ensure efficient day to day running.
- Supported the training and supervision of seasonal employees, helping new team members adapt quickly in a fast paced environment.
- Monitored customer flow and operational performance throughout the day, responding proactively to issues as they arose.
- Maintained clear communication between staff and management to support smooth operations and a positive team environment.
- Encouraged open dialogue within the team, enhancing overall collaboration and productivity.
Punter and tour guide
Magdalen Bridge Boathouse
Oxford
04.2021 - 03.2024
- Conducted guided punting tours prioritising effective communication and safety.
- Offered exceptional customer service to hundreds of clients each day, facilitating seamless experiences and swiftly resolving inquiries or issues.
Education
Bachelor of Arts with Honours - Politics and International Relations
Newcastle University
09.2022 - 7 2025
A levels - Politics, History, Sport BTEC
Cheney
09.2020 - 7 2022
Skills
- Verbal and written communication
- Team leadership and staff training
- Customer service under pressure
- International relations knowledge
- Tourism operations and safety protocols
- Team motivation and performance building
- Sport event coordination
- Sports leadership and team management
Certification
- Online Certificate – Elements of AI (University of Helsinki & Reaktor) Completed Jul 2025
- Built foundational understanding of AI, machine learning, and ethics. Explored real-world implications in policy, governance, and society.
Achievements and Awards
- Captain, Oxford City Futsal U13s– U17s – FA National Futsal Champions 2017–18,
- International Champion, Futsal tournaments in Spain, Andorra, and Ireland,
- 2022/23: Students' Union Role: Achieved Team Half Royals for Top 8 in BUCS Championship
- 2023/24: Students' Union Role Captain and founder of the Newcastle University intramural Mens 11 a 11-a-side Team - Futsal-Nassr, 2023/24
- Awarded Team Half Royals for being part of the Futsal team that reached the Top 8 in the BUCS National Championship, 2024/25
- Students' Union Role: Elected as President of the Futsal Club, 2024/25:
- Awarded Team Full Royals for being part of the Men's Futsal First Team that won the British Universities & Colleges Sport (BUCS) Northern Tier 1 League and won the BUCS National Trophy, 2025/26
Extracurricular activities
Newcastle University Futsal Club President Sep 2024 – Jul 2025
- Led a club of 40+ athletes; managed a committee to boost performance and engagement. Represented player interests within the university and strengthened team organisation and communication.
Social Media Secretary, Newcastle University Futsal Club Sep 2023 – Jul 2024
- Promoted the team across multiple social media platforms using Photoshop and design tools. Created consistent, engaging content to grow visibility and attract new members.
Captain, Newcastle University Futsal First Team, Sep 2023 – Jul 2025
- Directed the team through competitive seasons. Boosted morale, led training, and coordinated effectively with coaches and players to improve performance and unity.
Delegate, Model United Nations, Oct 2023 – Dec 2023
- Represented a country in global debates; enhanced skills in research, negotiation, public speaking, and diplomacy. Drafted resolutions on international policy issues.
Timeline
Assistant Manager
Magdalen Bridge Boathouse
03.2026 - Current
Parliamentary Internship
House of Commons
11.2025 - 11.2025
Assistant Team Manager
Magdalen Bridge Boathouse
03.2024 - 09.2024
Bachelor of Arts with Honours - Politics and International Relations
Newcastle University
09.2022 - 7 2025
Punter and tour guide
Magdalen Bridge Boathouse
04.2021 - 03.2024
A levels - Politics, History, Sport BTEC
Cheney
09.2020 - 7 2022