Summary
Overview
Work History
Education
Skills
Additional Information
Affiliations
Timeline
Generic
Patrick Hayes

Patrick Hayes

Romsey

Summary

Strategic thinking sr. organizational leader with 20+ years of operations and lean manufacturing experience. Certified Black Belt level leader at GE with 14+ years of value stream leadership and 12+ years of executive leadership in operations, manufacturing, logistics, engineering, supply chain, maintenance, and operations support functions.

Experienced professional skilled in Toyota management system and business excellence. Specializes in plant transformations, network optimization, and cultural transformation. Expertise in strategy deployment, execution, and reporting. Able to drive business strategies and operational metrics.

Dedicated to driving people empowerment, knowledge transfer, and strategic cultural shift with a positive impact on P&L. Expertise in improving profit, productivity, and cash flow.

Enterprise operating model expert focused on improving organizational performance, capacity, and agility. Committed to delivering high-quality, reliable products and service to customers.

Expert Business Partner focused on improving business outcomes with proactive approach and skills in process analysis, business problem-solving and cross-functional collaboration. Leverages business data to understand operations and develop solution-oriented strategies.

Overview

28
28
years of professional experience

Work History

Group Global OpEx & CI Business Partner Director

Smith & Nephew
Remote (United Kingdom)
03.2023 - Current
  • Interim VP of OpEx & CI for 7 Months (May 2023 - Dec 2023)
  • Served as a key executive overseeing global operations and driving continuous improvement for nine months in the capacity of Interim VP of Global OpEx and CI. Took charge across all three global franchises at Smith & Nephew.
  • Devised and executed innovative strategies to maximize operational effectiveness, enhance customer satisfaction rates, and promote business growth.
  • Collaborated with senior management teams to identify and address organizational challenges, utilizing data-driven insights.
  • Cultivated relationships with key stakeholders to increase collaboration across departments.
  • Identified opportunities for cost savings through process improvement initiatives.
  • Implemented changes in internal policies to create a more efficient work environment.
  • Developed comprehensive training programs for new employees onboarding processes.
  • Facilitated communication between cross-functional teams throughout the organization.
  • Developed KPIs which enabled tracking of employee productivity levels.
  • Partnered with HR team members to manage recruitment efforts in order to hire qualified personnel.
  • Facilitated leadership training to develop new leaders from within, drive change and effectively oversee special projects.
  • Improved and practices to better align company activities with target goals.
  • Interfaced between internal teams to facilitate communications and optimize collaborations for key initiatives.

Group Director of Operational Excellence & Continu

Ultra Electronics
Remote (United Kingdom)
01.2021 - 12.2023
  • Executed a comprehensive strategy execution program to deploy the business strategy, optimizing vertical alignment, prioritization of goals, and results-driven performance.
  • Led the implementation of a worldwide lean operating system that transformed the operational approach from push to pull. Crafted customized business and culture transformation plans for each plant, emphasizing optimized product flow and value stream execution.
  • Streamlined manufacturing process for better efficiency and productivity.
  • Empowered team with operational excellence and Continuous Improvement knowledge while building organizational capability for organic and systemic growth success.
  • Played a key role in optimizing the company's network for enhanced efficiency and performance.
  • Conducted regular meetings with staff members to discuss goals and objectives.
  • Collaborated with other senior leaders to align business strategies across multiple departments.

Supplier Development Manager (EMEA)

SMS Solutions
Remote (United Kingdom)
04.2018 - 05.2020

Reported directly into the European Operations Director within the Collins Aerospace Supplier Development Team.

My role includes management responsibility for:

Maximized profitability and minimized expenses by optimizing the southern-based supply chain structure for Collins Aerospace.

Ensured timely achievement of targeted production line rates at assigned supplier sites.

Performed capability and capacity studies for optimal resource allocation

Audited supplier operations regularly, analyzing delivery performance and implementing plans to address capacity issues.

Streamlined operations through the implementation of SHA, SRA, Line of Balance, WIP Trackers, and Quality Clinic Training.

Led the review and prioritization of improvement actions, ensuring effective tracking of delivery improvements and schedule line of balance, while managing non-conformances.

Consistently maintain open lines of communication to convey demand requirements and shop needs weekly, eliminating any unforeseen delivery date discrepancies from suppliers.

Successfully monitored the shipment cycle from order placement till final destination, ensuring smooth supply chain operations.

Presented Sustainable Improvement Plans (SIP) to executive global leadership

Ensured availability of all required documents to facilitate smooth transition of parts for suppliers and customers.

Increased efficiency and productivity by providing regular status updates on project progress.

Efficiently resolved supply chain challenges for NPI and OE Teams on multiple initiatives.

Business Improvement Manager

COOP
Remote (United Kingdom)
03.2017 - 04.2018

Worked as a senior leader in the Change Management department by directly reporting to the COOP UK Logistics director.

My role includes management responsibility for:

Directly responsible for the management and governance of UK De-Kit activities

Achieved effective CI strategy implementation for UK site's De-Kit operations

Led the development of the continuous improvement plan for the Andover DC site.

Mentored and trained direct and indirect staff in all 13 Distribution Centres across the country.

Generated savings surpassing £1.3M by streamlining De-Kit operations, encompassing reductions in workforce size, reduced vehicle waiting periods, and improved customer order delivery time.

Ensured effective communication and better coordination among logistics and distribution teams across UK through successful monthly update delivery.

Implemented best practice processes and procedures along with comprehensive training nationally across all 13 Distribution Centres.

Continuous Improvement Manager

Eaton Aerospace
Titchfield Fareham United Kingdom
06.2016 - 04.2017

In this role, I report directly to the Plant Manager as part of the Senior Leadership Team. My role includes management responsibility for:

Managed CI strategy across three UK locations.

Developed a results-driven, site-wide continuous improvement plan that significantly improved operational efficiency and productivity.

Facilitated the professional development of CI Coordinators, Engineering, and MTM.

Managers & team leaders

Successfully guided and supported entire site during Validated Operational Assessments held every 3 years, resulting in improved proficiency of key competencies.

  • Created training materials for staff members to ensure proper implementation of new processes.
  • Collaborated with other departments to create and document best practices for continuous improvement.
  • Monitored performance metrics and identified opportunities for further optimization.
  • Coordinated cross-functional teams to develop strategies for improving operational effectiveness.
  • Conducted regular reviews of existing policies, procedures, guidelines, and standards related to quality assurance.

Ensured timely delivery of monthly updates to entire workforce in all-hands meetings.

Established effective newsletters that promoted the exchange of improvement ideas among diverse units.

Quality & Business Improvement Leader

Chemring Countermeasures Salisbury
High Post Sailsbury UK
11.2014 - 07.2016
  • Created a framework for the Lean Six Sigma approach to optimize efficiency and productivity of the site.
  • Devised comprehensive continuous improvement strategy for the site
  • Developed and implemented strategies to improve team performance and productivity.
  • Conducted regular meetings with staff to discuss progress, identify challenges, and develop solutions.
  • Provided guidance and support to team members on operational issues.
  • Assessed team performance against established goals and objectives.
  • Coached and mentored individuals on professional development goals.
  • Identified training needs for staff members and developed appropriate programs.
  • Facilitated collaboration between departments to ensure successful project completion.
  • Established clear roles, responsibilities, expectations, timelines, resources., for team projects.
  • Mentored and trained for all green belt and black belt projects in the manufacturing plant. Coordinated continuous improvement projects on site
  • Implemented site-wide introduction of Lean Manufacturing principles
  • Integrated self-help teams, training rooms and workstation development base to establish a lean centre of excellence
  • Mentored and coached 37 individual BB/GB projects, projected to deliver savings of over £1M in 2015.
  • Led large-scale Business Unit refurbishment to set up the first Lean Six Sigma Centre of Excellence within the Chemring Group globally.

Lean Six Sigma Black Belt

GE Aviation Systems
Hamble-Le-Rice Southampton UK
01.1997 - 11.2014

Reported into GE Aviation GBS team as Lean Six Sigma Certified Blackbelt, supporting all global sites.

My role includes management responsibility for:

Delivered GE Aviation CI and Transformation Strategy globally

Managed the entire lifecycle of CI related initiatives including scheduling, planning, execution, and closure

Cultivated a culture of continuous improvement by delivering comprehensive training programs for Green Belt initiatives across the organization.

Led all CI initiatives at the GE Aviation UK sites

Leveraged LSS Black Belt proficiency in diverse locations outside of Hamble facility

Generated substantial value and drove down costs through implementation of a comprehensive consumable materials improvement initiative resulting in life-time expected savings of $3 million

Demonstrated strong leadership skills while spearheading delinquency reduction events to uphold productivity standards and enhance overall efficiency of operations, at sister location based in Bishops Cleave and FTY event held at Dowty Props, Cheltenham.

Mentored aspiring engineers by providing hands-on training in 5S, 7 WASTES, VSM, CAP and MINITAB methodologies.

My key accomplishments while in this post are:

Achieved the distinction of being the inaugural and sole in-house GE Accredited and certified Black Belt practitioner in Hamble's 83-year duration, leading a team of over 1200 with remarkable success.

Streamlined production process by implementing single piece flow strategy after 18 years of push manufacturing practice

Collected detailed VSM data in composite paint facility, leading to 73% improvement of through-put by conducting 2 simulations that focused on process step levelling (takt time) stations.

Conducted comprehensive value stream mapping exercises across all essential sectors of Hamble facility, which gained recognition among GE Aviation Systems.

Education

HNC Manufacturing and Mechanical Engineering -

Skills

  • Operational Excellence
  • Continuous Improvement
  • Project Management
  • Program Management
  • Global Transformation
  • Finance
  • Legal
  • Procurement
  • Supply Chain
  • HR
  • Talent Acquisition
  • Corporate Communications
  • Strategic Planning
  • Recruitment and hiring
  • Software Development
  • Healthcare
  • Facilities Management
  • Lean Manufacturing
  • Toyota Production System
  • Quality Assurance
  • Global Business Excellence
  • Organizational Development
  • Supply Chain & Logistics
  • Fulfilment & Inventory Management
  • Plant Operations & Operations Support
  • Business Excellence & Performance Management
  • Learning Management Systems
  • Maintenance & Equipment Reliability
  • End to End Value Stream Management
  • Operations Management
  • Industry Expertise
  • Performance Analysis
  • Company processes and procedures
  • Customer Relationship Building
  • Resource Allocation
  • KPI Tracking
  • Department Oversight
  • Data Analysis
  • Employee Development
  • Inventory Management
  • Schedule Management
  • Cost Control
  • Program Administration
  • Policy Development
  • Performance Improvement
  • Effective Communication
  • Employee Motivation
  • Inventory Tracking and Management
  • Employee reviews
  • Decision-Making
  • Goal Setting
  • Organizational Skills
  • Employee Relations
  • Scheduling
  • Policy/program development
  • Performance Evaluation and Monitoring
  • Cost Reduction
  • Risk Management
  • Budget Control
  • Team building
  • Attention to Detail
  • P&L Administration
  • Communication
  • Organizational Structuring
  • Problem-Solving
  • Change Management
  • Supervision and training
  • Adaptability and Flexibility
  • Process Improvements
  • Staff Training

Additional Information

My working life started as a labourer for a brick works before commencing as an apprentice Boat builder before transferring trade to a Bench Joiner where I completed my apprenticeship. I have two children, Olyvia aged 16 and Cameron aged 13. Outside of work I enjoy travelling, golf, football and cycling.

Affiliations

  • I work as a volunteer for a local semi professional football club in an advisory capacity to maximise business performance and customer sartisfaction

Timeline

Group Global OpEx & CI Business Partner Director

Smith & Nephew
03.2023 - Current

Group Director of Operational Excellence & Continu

Ultra Electronics
01.2021 - 12.2023

Supplier Development Manager (EMEA)

SMS Solutions
04.2018 - 05.2020

Business Improvement Manager

COOP
03.2017 - 04.2018

Continuous Improvement Manager

Eaton Aerospace
06.2016 - 04.2017

Quality & Business Improvement Leader

Chemring Countermeasures Salisbury
11.2014 - 07.2016

Lean Six Sigma Black Belt

GE Aviation Systems
01.1997 - 11.2014

HNC Manufacturing and Mechanical Engineering -

Patrick Hayes